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Author Organization that Can Support Sendmail, Bind, and OpenBSD?
Will

2007-03-10, 7:16 pm

I am looking for a commercial entity that can provide affordable
per-incident support for standard sendmail, bind, and openBSD
configurations. I am willing to pay on a fixed-fee basis up to about $85
per ticket. I use newsgroups but generally the UNIX community takes a
RTFM approach to things, and I am willing to pay a third party who can help
us get to solutions a little faster.

--
Will


cpetrik@gmail.com

2007-03-11, 1:22 am


Will wrote:
> I am looking for a commercial entity that can provide affordable
> per-incident support for standard sendmail, bind, and openBSD
> configurations. I am willing to pay on a fixed-fee basis up to about $85
> per ticket. I use newsgroups but generally the UNIX community takes a
> RTFM approach to things, and I am willing to pay a third party who can help
> us get to solutions a little faster.
>
> --
> Will


Hello Will,
Send an email to chris at bsdjunk dot com and ill see what i can do
for you. If you wish

-Chris

Peter N. M. Hansteen

2007-03-11, 1:22 am

"Will" <westes-usc@noemail.nospam> writes:

> I am looking for a commercial entity that can provide affordable
> per-incident support for standard sendmail, bind, and openBSD
> configurations.


there is a list of companies and persons, organized by geographic
location on the OpenBSD web site - http://www.openbsd.org/support.html

--
Peter N. M. Hansteen, member of the first RFC 1149 implementation team
http://www.blug.linux.no/rfc1149/ http://www.datadok.no/ http://www.nuug.no/
"First, we kill all the spammers" The Usenet Bard, "Twice-forwarded tales"
delilah spamd[29949]: 85.152.224.147: disconnected after 42673 seconds.
patrick

2007-03-11, 1:22 am

In news:87slccbfag.fsf@thingy.datadok.no,
Peter N. M. Hansteen <peter@bsdly.net> wrote:

>
> there is a list of companies and persons, organized by geographic
> location on the OpenBSD web site


What the hell does "geographic location" have to do with anything? You need
to move into the age of network computing.

Cory Albrecht

2007-03-11, 7:23 am

patrick wrote:
> In news:87slccbfag.fsf@thingy.datadok.no,
[vbcol=seagreen]
> What the hell does "geographic location" have to do with anything? You need
> to move into the age of network computing.


Sometimes you gotta be there if the problem prevents logging on via ssh
or telnet. One mis-typed pf rule could do that to you. :-)
patrick

2007-03-11, 7:23 am

In news:sgocc4xn8j.ln2@bytor.fenris.cjb.net,
Cory Albrecht <coryalbrecht+news@hotmail.com> wrote:

>
> Sometimes you gotta be there if the problem prevents logging on via
> ssh or telnet. One mis-typed pf rule could do that to you. :-)


sendmail configuration has absolutely nothing to with the issues you raised.
jpd

2007-03-11, 7:23 am

[fup-to set]
Begin <55hsa9F24g5v0U1@mid.individual.net>
On 2007-03-11, patrick <pt.r.c.k@stratsrv.corn> wrote:
> In news:sgocc4xn8j.ln2@bytor.fenris.cjb.net,
> Cory Albrecht <coryalbrecht+news@hotmail.com> wrote:
>
> sendmail configuration has absolutely nothing to with the issues you raised.


So? You asked him and he answered. You haven't refuted the possibility
that geographic location can be a consideration. If it turns out not to
be, it doesn't matter that the list is sorted; the information in it is
still useful.


--
j p d (at) d s b (dot) t u d e l f t (dot) n l .
This message was originally posted on Usenet in plain text.
Any other representation, additions, or changes do not have my
consent and may be a violation of international copyright law.
Steve O'Hara-Smith

2007-03-11, 7:23 am

On Sun, 11 Mar 2007 00:18:09 -0800
"patrick" <pt.r.c.k@stratsrv.corn> wrote:

> In news:sgocc4xn8j.ln2@bytor.fenris.cjb.net,
> Cory Albrecht <coryalbrecht+news@hotmail.com> wrote:
>
>
> sendmail configuration has absolutely nothing to with the issues you
> raised.


But OpenBSD configuration does.

--
C:>WIN | Directable Mirror Arrays
The computer obeys and wins. | A better way to focus the sun
You lose and Bill collects. | licences available see
| http://www.sohara.org/
Bill Vermillion

2007-03-11, 7:21 pm

In article < dLadncIHfqIG227YnZ2dnUVZWhednZ2d@giganew
s.com>,
Will <westes-usc@noemail.nospam> wrote:
>I am looking for a commercial entity that can provide affordable
>per-incident support for standard sendmail, bind, and openBSD
>configurations. I am willing to pay on a fixed-fee basis up to about $85
>per ticket. I use newsgroups but generally the UNIX community takes a
>RTFM approach to things, and I am willing to pay a third party who can help
>us get to solutions a little faster.
>
>--
>Will
>
>


Sendmail has commercial support. You can check
at http://www.sendmail.com - the Open Source site is at .org

Bill
--
Bill Vermillion - bv @ wjv . com
JE

2007-03-12, 1:24 am

On 2007-03-11, patrick <pt.r.c.k@stratsrv.corn> wrote:
> In news:87slccbfag.fsf@thingy.datadok.no,
> Peter N. M. Hansteen <peter@bsdly.net> wrote:
>
>
> What the hell does "geographic location" have to do with anything? You need
> to move into the age of network computing.
>


Well for one thing there may be tax or other accounting / legal issues that
require someone to have support that is national. If you can't think of any,
then you really should learn a bit about business before slagging people
asking business questions.

Cheers.

JE

Frank Cusack

2007-03-12, 1:24 am

On Sun, 11 Mar 2007 21:33:34 -0500 JE <finarfinjge@hotmail.com> wrote:
> On 2007-03-11, patrick <pt.r.c.k@stratsrv.corn> wrote:
>
> Well for one thing there may be tax or other accounting / legal issues that
> require someone to have support that is national. If you can't think of any,
> then you really should learn a bit about business before slagging people
> asking business questions.


In addition, it is a distinct advantage to use someone in your own time zone.
patrick

2007-03-12, 1:24 am

In news:m2veh7yxlh.fsf@sucksless.local,
Frank Cusack <fcusack@fcusack.com> wrote:

>
> In addition, it is a distinct advantage to use someone in your own
> time zone.


Bullshit to both of you. I administer *n[ui]x on 3 continents from home.
Frank Cusack

2007-03-12, 7:22 am

On Sun, 11 Mar 2007 20:26:22 -0700 "patrick" <pt.r.c.k@stratsrv.corn> wrote:
> In news:m2veh7yxlh.fsf@sucksless.local,
> Frank Cusack <fcusack@fcusack.com> wrote:
>
>
> Bullshit to both of you. I administer *n[ui]x on 3 continents from home.


I administer systems in 2 time zones 8 hours apart, so what?

That is not the question here.

-frank
patrick

2007-03-12, 7:22 am

In news:m2ps7flzrq.fsf@sucksless.local,
Frank Cusack <fcusack@fcusack.com> wrote:

> I administer systems in 2 time zones 8 hours apart, so what?
> That is not the question here.


That's right. You prove the point that it's not necessary to be local as
others insist.

Keme

2007-03-12, 7:22 am

patrick skrev:
> In news:m2ps7flzrq.fsf@sucksless.local,
> Frank Cusack <fcusack@fcusack.com> wrote:
>
>
> That's right. You prove the point that it's not necessary to be local as
> others insist.
>

And you are right when you point out the obvious, but who was it that
insisted that it is *necessary* to be local? Maybe my NNTP host isn't
reliable. I've seen some stating that it *is useful*, and others stated
that it *may be required* in some circumstances. I need you to enlighten
me (or else you need to learn to read properly)!

Try to contribute something useful (which you didn't do in this thread)
instead of insisting that other people's postings are useless (which
you've done, more or less, and mostly wrongfully, in all your posts in
this thread).

Please!
patrick

2007-03-12, 7:22 am

In news:45f50360$1@news.broadpark.no,
Keme <KEMEsixtwonullsix@start.no> wrote:

> Try to contribute something useful (which you didn't do in this
> thread) instead of insisting that other people's postings are useless


Who made *you* the newsgroup moderator?
jmaimon@ttec.com

2007-03-12, 7:22 am

On Mar 11, 11:00 pm, Frank Cusack <fcus...@fcusack.com> wrote:
> On Sun, 11 Mar 2007 21:33:34 -0500 JE <finarfin...@hotmail.com> wrote:
>
>
>
>
>
>
>
>
> In addition, it is a distinct advantage to use someone in your own time zone.



Notwithstanding everyones personal anecdotal evidence to the contrary,
this is true - to the extent that the supportees working hours
coincide with the supporters waking/working hours.

Hard to give support when you are sleeping.


R Wood

2007-03-12, 1:23 pm

On Mon, 12 Mar 2007 03:56:04 -0400, patrick <pt.r.c.k@stratsrv.corn> wrote:

> In news:45f50360$1@news.broadpark.no,
> Keme <KEMEsixtwonullsix@start.no> wrote:
>
>
> Who made *you* the newsgroup moderator?



Wow - an excellent demonstration that supports the parent poster's
reticence to rely on Usenet as a source of reliable support. Well done,
guys. Businesses rely on other businesses - and folks who can relate to
business concerns - for a reason. Will - I hope you find what you are
looking for.


--
www.therandymon.com
Clever Monkey

2007-03-12, 1:23 pm

patrick wrote:
> In news:87slccbfag.fsf@thingy.datadok.no,
> Peter N. M. Hansteen <peter@bsdly.net> wrote:
>
>
> What the hell does "geographic location" have to do with anything? You need
> to move into the age of network computing.
>

What the hell does your reply have to do with anything?
Bill Cole

2007-03-12, 1:23 pm

In article <55jvj1F25626iU1@mid.individual.net>,
"patrick" <pt.r.c.k@stratsrv.corn> wrote:

> In news:m2veh7yxlh.fsf@sucksless.local,
> Frank Cusack <fcusack@fcusack.com> wrote:
>
>
> Bullshit to both of you. I administer *n[ui]x on 3 continents from home.


A fact which does not necessarily conflict with the statements you were
responding to...

I have worked with support staff on 3 continents for a few years and
have been convinced by the experience that having support providers in
other countries is far from universally workable. It's great that it
works for you and your customers, but it really doesn't work for a lot
of situations.

--
Now where did I hide that website...
jpd

2007-03-12, 1:23 pm

Begin <op.to2togdiy1ucp3@mccl001056.mcc.gov>
On 2007-03-12, R Wood <rwood@therandymon.com> wrote:
> On Mon, 12 Mar 2007 03:56:04 -0400, patrick <pt.r.c.k@stratsrv.corn> wrote:

[snip: pointless bickering]
> Wow - an excellent demonstration that supports the parent poster's
> reticence to rely on Usenet as a source of reliable support. Well done,
> guys. Businesses rely on other businesses - and folks who can relate to
> business concerns - for a reason. Will - I hope you find what you are
> looking for.


True enough. Then again, discussion is what usenet is made for, and not
so much commercial support. I don't see how this is a drawback.

What is a drawback, but part and parcel of the medium as any regular
can tell you, is that there are always people who like to endlessly
bicker and argue. On the flipside, the OP saw fit to widely and rather
indiscriminately crosspost his question. Often that is a sign that
someone is trying to instigate pointless argumentation himself. Or is
just plain clueless.

I think the link given upthread, of persons[1] that can provide
commercial support for OpenBSD is a start. Sendmail.com was already
mentioned for sendmail, and the internet software consortium has
commercial support contracts for bind available as well. All of which
is half a minute's worth of quality time with a search engine to ferret
out. What more free advise would our commercially oriented friend need?


[1] Legal or natural.

--
j p d (at) d s b (dot) t u d e l f t (dot) n l .
This message was originally posted on Usenet in plain text.
Any other representation, additions, or changes do not have my
consent and may be a violation of international copyright law.
Will

2007-03-13, 1:29 am

"Bill Vermillion" <bv@wjv.com> wrote in message news:JEr4Lx.ICr@wjv.com...
> In article < dLadncIHfqIG227YnZ2dnUVZWhednZ2d@giganew
s.com>,
> Will <westes-usc@noemail.nospam> wrote:
>
> Sendmail has commercial support. You can check
> at http://www.sendmail.com - the Open Source site is at .org


We still use an older version of your Windows product but the pricing got so
high I cannot really justify upgrading it.

--
Will


Bill Vermillion

2007-03-13, 7:24 am

In article <1173702119.883241.256140@s48g2000cws.googlegroups.com>,
jmaimon@ttec.com <jmaimon@ttec.com> wrote:
>On Mar 11, 11:00 pm, Frank Cusack <fcus...@fcusack.com> wrote:
>
>
>Notwithstanding everyones personal anecdotal evidence to the contrary,
>this is true - to the extent that the supportees working hours
>coincide with the supporters waking/working hours.


>Hard to give support when you are sleeping.


I've found that being on a time offset helps.

Working on a machine in Oz I was able to work daytime hours
on sendmail while no-one was trying to use the machine as it was
in the early AM over there [or is it under there :-)]

Sometimes that helps.

Bill

--
Bill Vermillion - bv @ wjv . com
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