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Home > Archive > Red Hat Installation > March 2004 > Printer Problem
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| ggroper 2004-03-24, 5:23 pm |
| I have a dual boot system with Fedora and Win XP, and with an HP DeskJet
USB printer.
All works OK in Win XP.
It used to work in Fedora several upgrades ago. I wanted to start
learning Open Office, but noticed the printer does not work. I tried a
simple print from a text editor file still no print out.
I looked at the KDE Print Manager and all looks OK. The printer seems to
be defined correctly, driver seems OK, connection OK to USB. I tried a
test print and it seems to print to the bit bucket or someting. I double
checked the interface and it shows it connected to the USB port.
I noticed an error message in the print jobs section "Aborted by System"???
I deleted the printer several times, re booted, and re defined and
configured a new device. Still no luck. I tried printing a test
configuration to "raw device" and it sent some garabe to the printer.
Anybody have a clue where I might look to reactivate the HP printer.
Thanks for the help,
gerry
| |
| Lenard 2004-03-24, 5:23 pm |
| On Wed, 24 Mar 2004 16:15:08 +0000, ggroper wrote:
> Anybody have a clue where I might look to reactivate the HP printer.
As root from the console or xterm session type something along the lines
of '/usr/bin/enable <printer_name>' without the quotes.
Use; http://localhost:631/printers to figure out the <printer_name> if
needed.
--
Posted under the XFree86 v.1.0 license
Copyright remains with the author
| |
| ggroper 2004-03-24, 5:23 pm |
| Lenard wrote:
> On Wed, 24 Mar 2004 16:15:08 +0000, ggroper wrote:
>
>
>
>
> As root from the console or xterm session type something along the lines
> of '/usr/bin/enable <printer_name>' without the quotes.
>
> Use; http://localhost:631/printers to figure out the <printer_name> if
> needed.
>
>
Thanks for the advice.
I tried the enable command, but still no go!. It still shows the print
job aborted.
All the config stuff looks OK.
It is as if the print out is going to a null device. Under the KDE Print
Manager I can see a print tools which show an Epson printer with tools
to clean the jets, etc. I tried one of these and it did try and send a
command to the printer. But why does it show an Epson tools unless that
is some Linux generic desk jet tools set.
Weird problems like this make me think Linux need a few more years
before the desk top!!!
gerry
| |
| Robert M. Riches Jr. 2004-03-24, 5:23 pm |
| In article <58l8c.61$TY1.26@fe1.texas.rr.com>, ggroper wrote:
> Lenard wrote:
> Thanks for the advice.
>
> I tried the enable command, but still no go!. It still shows the print
> job aborted.
>
> All the config stuff looks OK.
(Lenard, thanks for pointing out the HTTP interface to
CUPS. Ya learn something new every day.)
Did you try using redhat-config-printer? There's a lot of
information in that utility.
Good luck.
Robert Riches
spamtrap42@verizon.net
(Yes, that is one of my email addresses.)
| |
| ggroper 2004-03-24, 5:23 pm |
| Robert M. Riches Jr. wrote:
> In article <58l8c.61$TY1.26@fe1.texas.rr.com>, ggroper wrote:
>
>
>
> (Lenard, thanks for pointing out the HTTP interface to
> CUPS. Ya learn something new every day.)
>
> Did you try using redhat-config-printer? There's a lot of
> information in that utility.
>
> Good luck.
>
> Robert Riches
> spamtrap42@verizon.net
> (Yes, that is one of my email addresses.)
Yes, I played with the default printer configuration. I get this in the
log:
I [24/Mar/2004:13:44:09 -0600] Adding start banner page "none" to job 26.
I [24/Mar/2004:13:44:09 -0600] Adding end banner page "none" to job 26.
I [24/Mar/2004:13:44:09 -0600] Job 26 queued on 'printer' by 'root'.
I [24/Mar/2004:13:44:09 -0600] Started filter
/usr/lib/cups/filter/pstops (PID 8403) for job 26.
I [24/Mar/2004:13:44:09 -0600] Started filter
/usr/lib/cups/filter/foomatic-rip (PID 8404) for job 26.
I [24/Mar/2004:13:44:09 -0600] Started backend /usr/lib/cups/backend/usb
(PID 8405) for job 26.
W [24/Mar/2004:13:44:09 -0600] [Job 26] Media tray empty!
E [24/Mar/2004:13:44:09 -0600] PID 8404 stopped with status 1!
I [24/Mar/2004:13:44:09 -0600] Hint: Try setting the LogLevel to "debug"
to find out more.
Media Tray Empty??? Like out of paper???? Not way!!!
gerry
| |
| Lenard 2004-03-24, 5:23 pm |
| On Wed, 24 Mar 2004 19:16:17 +0000, ggroper wrote:
> Weird problems like this make me think Linux need a few more years
> before the desk top!!!
OK, First check the which versions of cups, foomatic, hpijs and Omni RPM
packages you have installed. Here's mine(fairly current) for comparison;
$ rpm -qa | grep cups
cups-1.1.19-13
cups-devel-1.1.19-13
cups-libs-1.1.19-13
$ rpm -qa | grep hpijs
hpijs-1.5-4.2
$ rpm -qa | grep foomatic
foomatic-3.0.0-21.3
$ rpm -qa | grep Omni
Omni-foomatic-0.9.0-4
Omni-0.9.0-4
Then check the configuration for your unnamed HP printer at;
http://www.linuxprinting.org/printer_list.cgi
You can download/view the cups PPD file for your printer and get/use other
information and setup up instructions.
When I upgraded to KDE-3.2.1 printing was broken for a bit. After updating
to the above listed RPM packages, getting/installing the PPD file for my
HP-3820 printer. Then lastly as root typing 'service cups restart' and
'/usr/bin/enable <printer_name>' printing was now working again.
For OpenOffice I had to setup/configure (OpenOffice.org Printer Setup) the
printer to the HP-3820 in order for printing to work also.
--
Posted under the XFree86 v.1.0 license
Copyright remains with the author
| |
| Robert M. Riches Jr. 2004-03-24, 5:23 pm |
| In article <gBl8c.77$TY1.14@fe1.texas.rr.com>, ggroper wrote:
>
> Yes, I played with the default printer configuration. I get this in the
> log:
>
> I [24/Mar/2004:13:44:09 -0600] Adding start banner page "none" to job 26.
> I [24/Mar/2004:13:44:09 -0600] Adding end banner page "none" to job 26.
> I [24/Mar/2004:13:44:09 -0600] Job 26 queued on 'printer' by 'root'.
> I [24/Mar/2004:13:44:09 -0600] Started filter
> /usr/lib/cups/filter/pstops (PID 8403) for job 26.
> I [24/Mar/2004:13:44:09 -0600] Started filter
> /usr/lib/cups/filter/foomatic-rip (PID 8404) for job 26.
> I [24/Mar/2004:13:44:09 -0600] Started backend /usr/lib/cups/backend/usb
> (PID 8405) for job 26.
> W [24/Mar/2004:13:44:09 -0600] [Job 26] Media tray empty!
> E [24/Mar/2004:13:44:09 -0600] PID 8404 stopped with status 1!
> I [24/Mar/2004:13:44:09 -0600] Hint: Try setting the LogLevel to "debug"
> to find out more.
>
> Media Tray Empty??? Like out of paper???? Not way!!!
That would stump me, unlesss...
In redhat-config-printer, there are driver options, which
IIRC can include a selector for which paper input to use.
Is there a chance your printer somehow got configured to
look only for a wrong paper tray? It might at least be
worth checking.
Good luck.
Robert Riches
spamtrap42@verizon.net
(Yes, that is one of my email addresses.)
| |
| ggroper 2004-03-24, 5:23 pm |
| Lenard wrote:
> On Wed, 24 Mar 2004 19:16:17 +0000, ggroper wrote:
>
>
>
>
> OK, First check the which versions of cups, foomatic, hpijs and Omni RPM
> packages you have installed. Here's mine(fairly current) for comparison;
>
> $ rpm -qa | grep cups
>
> cups-1.1.19-13
> cups-devel-1.1.19-13
> cups-libs-1.1.19-13
>
> $ rpm -qa | grep hpijs
> hpijs-1.5-4.2
>
> $ rpm -qa | grep foomatic
> foomatic-3.0.0-21.3
>
> $ rpm -qa | grep Omni
> Omni-foomatic-0.9.0-4
> Omni-0.9.0-4
>
> Then check the configuration for your unnamed HP printer at;
>
> http://www.linuxprinting.org/printer_list.cgi
>
> You can download/view the cups PPD file for your printer and get/use other
> information and setup up instructions.
>
> When I upgraded to KDE-3.2.1 printing was broken for a bit. After updating
> to the above listed RPM packages, getting/installing the PPD file for my
> HP-3820 printer. Then lastly as root typing 'service cups restart' and
> '/usr/bin/enable <printer_name>' printing was now working again.
>
> For OpenOffice I had to setup/configure (OpenOffice.org Printer Setup) the
> printer to the HP-3820 in order for printing to work also.
>
>
Lenord, Thanks for the help.
The above rpm checks all indicated that I have the same version.
I downloaded the latest cups ppd file for the HP Desk Jet 970Cse and
placed in in the specified directory-/usr/share/cups/model, restarted
cups and enabled the printer. Deleted the printer, tried to re configure
it from GNOME, rebooted etc, etc.
Still no Luck!
I also have KDE 3.2.0-0.1 installed, could that be a problem???
gerry
| |
| Lenard 2004-03-24, 10:36 pm |
| On Wed, 24 Mar 2004 21:11:32 +0000, ggroper wrote:
> I downloaded the latest cups ppd file for the HP Desk Jet 970Cse and
> placed in in the specified directory-/usr/share/cups/model, restarted
> cups and enabled the printer. Deleted the printer, tried to re configure
> it from GNOME, rebooted etc, etc.
>
> Still no Luck!
>
> I also have KDE 3.2.0-0.1 installed, could that be a problem???
Maybe, you might want to check and see if you have the following files,
* usr/lib/kde3/libkdeprint_cups.la
* usr/lib/kde3/libkdeprint_cups.so
* usr/share/apps/kdeprint/plugins/cups.print
This comes from;
http://www.linuxprinting.org/kpfeif....cups-help.html
which can help you figure out the problem better then me.
In addition you may need to also check;
http://www.linuxprinting.org/direct-doc.html and download and use the
foomatic-rip and foomatic-gswapper scripts(steps 5 and 6) as per the
directions. You might want to check and see if you have the
qtcups-2.0-15.i386.rpm package installed also.
--
Posted under the XFree86 v.1.0 license
Copyright remains with the author
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