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IIS - Server Application Error
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|
| John Staggs 2004-11-03, 5:52 pm |
| Hello, I've been having some problems with my servers crashing throughout the
day, the typical error is "Server application Error" and it starts serveing
that to all of our customers...the fix is to reboot IIS. I have installed
IISState and this morning it happend again, so I was able to run IISState.
We run a ASP.net application, and I'm going to paste the logs from IISState.
IISState Logs:Opened log file 'C:\iisstate\output\IISState-3504.log'
***********************
Starting new log output
IISState version 3.3.1
Wed Nov 03 11:11:21 2004
OS = Windows 2003 Server
Executable: w3wp.exe
PID = 3504
Note: Thread times are formatted as HH:MM:SS.ms
***********************
IIS has crashed...
Beginning Analysis
DLL (!FunctionName) that failed:
Thread ID: 30
System Thread ID: 1134
Kernel Time: 0:0:0.796
User Time: 0:0:1.921
Thread Type: Other
# ChildEBP RetAddr
WARNING: Frame IP not in any known module. Following frames may be wrong.
00 0679f548 07a59953 0x7a59cbc
01 0679f60c 07c91dbd 0x7a59953
02 0679f8ec 07c914ca 0x7c91dbd
03 0679f9e4 06f17926 0x7c914ca
04 0679fa20 06f17393 0x6f17926
05 0679fa7c 06f49adb 0x6f17393
06 0679fac8 06f499b3 0x6f49adb
07 0679fb20 068063c8 0x6f499b3
08 0679fba0 7923e832 0x68063c8
09 0679fbe0 791cce61 mscorsvr!ComCallMLStubCache::CompileMLSt
ub+0x1af
0a 0679fc28 79211769 mscorsvr!Thread::DoADCallBack+0x5c
0b 0679fc8c 0208a0bd mscorsvr!ComCallMLStubCache::CompileMLSt
ub+0x2c2
0c 0679fd74 79048b3f 0x208a0bd
0d 0679fd8c 791b30a1 fusion!CApplicationContext::Get+0xe8
0e 0679fe54 77e42862 mscorsvr!EEClass::GetFixedUpSlot+0x1d
0f ffffffff 00000000 kernel32!LocalFree+0x108
Closing open log file C:\iisstate\output\IISState-3504.log
Opened log file 'C:\iisstate\output\IISState-3504.log'
***********************
Starting new log output
IISState version 3.3.1
Wed Nov 03 11:11:40 2004
OS = Windows 2003 Server
Executable: w3wp.exe
PID = 3504
Note: Thread times are formatted as HH:MM:SS.ms
***********************
Thread ID: 0
System Thread ID: 116c
Kernel Time: 0:0:0.78
User Time: 0:0:0.93
Thread Type: HTTP Compression Thread
# ChildEBP RetAddr
00 0006fe58 77f43741 SharedUserData!SystemCallStub+0x4
01 0006fe5c 77e41817 ntdll!ZwWaitForSingleObject+0xc
02 0006fecc 77e4168f kernel32!WaitForSingleObjectEx+0xac
03 0006fedc 5a3635ae kernel32!WaitForSingleObject+0xf
04 0006feec 5a364d7d w3dt!WP_CONTEXT::RunMainThreadLoop+0xe
05 0006fef4 5a3a1d98 w3dt!UlAtqStartListen+0x2d
06 0006ff00 5a3a5d54 w3core!W3_SERVER::StartListen+0x8e
07 0006ff0c 010017af w3core!UlW3Start+0xea
08 0006ff44 0100195e w3wp!wmain+0x236
09 0006ffc0 77e4f38c w3wp!wmainCRTStartup+0x12f
0a 0006fff0 00000000 kernel32!BaseProcessStart+0x23
Thread ID: 1
System Thread ID: 1518
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
# ChildEBP RetAddr
00 009bfea0 77f4372d SharedUserData!SystemCallStub+0x4
01 009bfea4 77f6c86c ntdll!NtWaitForMultipleObjects+0xc
02 009bff48 77f6d7f5 ntdll!EtwpWaitForMultipleObjectsEx+0xf7
03 009bffb8 77e4a990 ntdll!EtwpEventPump+0x27d
04 009bffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 2
System Thread ID: 14b0
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
00 009fff9c 77f4262b SharedUserData!SystemCallStub+0x4
01 009fffa0 77f6b5b2 ntdll!NtDelayExecution+0xc
02 009fffb8 77e4a990 ntdll!RtlpTimerThread+0x45
03 009fffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 3
System Thread ID: 102c
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
00 00a3ff70 77f430c7 SharedUserData!SystemCallStub+0x4
01 00a3ff74 77f7e6ae ntdll!ZwRemoveIoCompletion+0xc
02 00a3ffb8 77e4a990 ntdll!RtlpWorkerThread+0x3b
03 00a3ffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 4
System Thread ID: c5c
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Possible ASP page. Possible DCOM activity
Executing Page: Unable to locate ASP page
No remote call being made
# ChildEBP RetAddr
00 00aafe20 77f4313f SharedUserData!SystemCallStub+0x4
01 00aafe24 77c57b85 ntdll!NtReplyWaitReceivePortEx+0xc
02 00aaff8c 77c60829 RPCRT4!LRPC_ADDRESS::ReceiveLotsaCalls+0
x193
03 00aaff90 77c60771 RPCRT4!RecvLotsaCallsWrapper+0x9
04 00aaffb0 77c60857 RPCRT4!BaseCachedThreadRoutine+0x9c
05 00aaffb8 77e4a990 RPCRT4!ThreadStartRoutine+0x17
06 00aaffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 5
System Thread ID: 10c8
Kernel Time: 0:0:0.15
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
00 00aeff10 77f4262b SharedUserData!SystemCallStub+0x4
01 00aeff14 77e418ea ntdll!NtDelayExecution+0xc
02 00aeff7c 77e416ee kernel32!SleepEx+0x68
03 00aeff88 77162501 kernel32!Sleep+0xb
04 00aeff94 771625ea ole32!CROIDTable::WorkerThreadLoop+0x12
05 00aeff9c 77160000 ole32!CRpcThread::WorkerLoop+0x1e
06 00aeffac 77162653 ole32!_imp__InstallApplication <PERF> (ole32+0x0)
07 00aeffb8 77e4a990 ole32!CRpcThreadCache::RpcWorkerThreadEn
try+0x1f
08 00aeffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 6
System Thread ID: 838
Kernel Time: 0:0:0.171
User Time: 0:0:0.156
Thread Type: HTTP Listener
# ChildEBP RetAddr
00 00caff28 77f430c7 SharedUserData!SystemCallStub+0x4
01 00caff2c 77e430bc ntdll!ZwRemoveIoCompletion+0xc
02 00caff58 5a302360 kernel32!GetQueuedCompletionStatus+0x27
03 00caff90 5a302531 W3TP!THREAD_POOL_DATA::ThreadPoolThread+
0x31
04 00caffa4 5a301d27 W3TP!THREAD_POOL_DATA::ThreadPoolThread+
0x21
05 00caffb8 77e4a990 W3TP!THREAD_MANAGER::ThreadManagerThread
+0x35
06 00caffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 7
System Thread ID: 1674
Kernel Time: 0:0:0.125
User Time: 0:0:0.218
Thread Type: HTTP Listener
# ChildEBP RetAddr
00 00ceff28 77f430c7 SharedUserData!SystemCallStub+0x4
01 00ceff2c 77e430bc ntdll!ZwRemoveIoCompletion+0xc
02 00ceff58 5a302360 kernel32!GetQueuedCompletionStatus+0x27
03 00ceff90 5a302531 W3TP!THREAD_POOL_DATA::ThreadPoolThread+
0x31
04 00ceffa4 5a301d27 W3TP!THREAD_POOL_DATA::ThreadPoolThread+
0x21
05 00ceffb8 77e4a990 W3TP!THREAD_MANAGER::ThreadManagerThread
+0x35
06 00ceffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 8
System Thread ID: 16fc
Kernel Time: 0:0:0.109
User Time: 0:0:0.140
Thread Type: HTTP Listener
# ChildEBP RetAddr
00 00d2ff28 77f430c7 SharedUserData!SystemCallStub+0x4
01 00d2ff2c 77e430bc ntdll!ZwRemoveIoCompletion+0xc
02 00d2ff58 5a302360 kernel32!GetQueuedCompletionStatus+0x27
03 00d2ff90 5a302531 W3TP!THREAD_POOL_DATA::ThreadPoolThread+
0x31
04 00d2ffa4 5a301d27 W3TP!THREAD_POOL_DATA::ThreadPoolThread+
0x21
05 00d2ffb8 77e4a990 W3TP!THREAD_MANAGER::ThreadManagerThread
+0x35
06 00d2ffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 9
System Thread ID: 1264
Kernel Time: 0:0:0.78
User Time: 0:0:0.109
Thread Type: HTTP Listener
# ChildEBP RetAddr
00 00d6ff28 77f430c7 SharedUserData!SystemCallStub+0x4
01 00d6ff2c 77e430bc ntdll!ZwRemoveIoCompletion+0xc
02 00d6ff58 5a302360 kernel32!GetQueuedCompletionStatus+0x27
03 00d6ff90 5a302531 W3TP!THREAD_POOL_DATA::ThreadPoolThread+
0x31
04 00d6ffa4 5a301d27 W3TP!THREAD_POOL_DATA::ThreadPoolThread+
0x21
05 00d6ffb8 77e4a990 W3TP!THREAD_MANAGER::ThreadManagerThread
+0x35
06 00d6ffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 10
System Thread ID: 1544
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
# ChildEBP RetAddr
00 00e2fcec 77f4372d SharedUserData!SystemCallStub+0x4
01 00e2fcf0 77f75297 ntdll!NtWaitForMultipleObjects+0xc
02 00e2ffb8 77e4a990 ntdll!RtlpWaitThread+0x158
03 00e2ffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 11
System Thread ID: 1620
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
\\?\C:\IISDebugTools\IISCHAgent.dll -
Thread Type: Other
# ChildEBP RetAddr
00 00e6fed8 77f430c7 SharedUserData!SystemCallStub+0x4
01 00e6fedc 77e430bc ntdll!ZwRemoveIoCompletion+0xc
02 00e6ff08 67306fab kernel32!GetQueuedCompletionStatus+0x27
WARNING: Stack unwind information not available. Following frames may be
wrong.
03 00e6ffb8 77e4a990 IISCHAgent!ConfigFileMonitor+0x15b
04 00e6ffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 12
System Thread ID: 1488
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
# ChildEBP RetAddr
00 00fafec0 77f4372d SharedUserData!SystemCallStub+0x4
01 00fafec4 77e41bfa ntdll!NtWaitForMultipleObjects+0xc
02 00faff6c 77e4b0e4 kernel32!WaitForMultipleObjectsEx+0x11a
03 00faff84 6730649c kernel32!WaitForMultipleObjects+0x17
WARNING: Stack unwind information not available. Following frames may be
wrong.
04 00faffb8 77e4a990 IISCHAgent!MonitorWorkerProcess+0xa3
05 00faffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 13
System Thread ID: 12a4
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: HTTP Compression Thread
# ChildEBP RetAddr
00 01c5ff14 77f43741 SharedUserData!SystemCallStub+0x4
01 01c5ff18 77e41817 ntdll!ZwWaitForSingleObject+0xc
02 01c5ff88 77e4168f kernel32!WaitForSingleObjectEx+0xac
03 01c5ff98 5a3a51f7 kernel32!WaitForSingleObject+0xf
04 01c5ffb8 77e4a990 w3core!HTTP_COMPRESSION::CompressionThre
ad+0x85
05 01c5ffc4 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 14
System Thread ID: 1234
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Possible ASP page. Possible DCOM activity
Executing Page: Unable to locate ASP page
No remote call being made
# ChildEBP RetAddr
00 01cafe20 77f4313f SharedUserData!SystemCallStub+0x4
01 01cafe24 77c57b85 ntdll!NtReplyWaitReceivePortEx+0xc
02 01caff8c 77c60829 RPCRT4!LRPC_ADDRESS::ReceiveLotsaCalls+0
x193
03 01caff90 77c60771 RPCRT4!RecvLotsaCallsWrapper+0x9
04 01caffb0 77c60857 RPCRT4!BaseCachedThreadRoutine+0x9c
05 01caffb8 77e4a990 RPCRT4!ThreadStartRoutine+0x17
06 01caffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 15
System Thread ID: 12cc
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
00 01ceff8c 77f4262b SharedUserData!SystemCallStub+0x4
01 01ceff90 77f6f0fc ntdll!NtDelayExecution+0xc
02 01ceffb8 77e4a990 ntdll!RtlpIOWorkerThread+0x3d
03 01ceffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 16
System Thread ID: 1204
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
00 01dbff54 77f430c7 SharedUserData!SystemCallStub+0x4
01 01dbff58 77e430bc ntdll!ZwRemoveIoCompletion+0xc
02 01dbff84 791e4108 kernel32!GetQueuedCompletionStatus+0x27
03 01dbffb8 77e4a990 mscorsvr!ThreadpoolMgr::CompletionPortTh
readStart+0x49
04 01dbffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 17
System Thread ID: 1570
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
00 01dffe54 77f4262b SharedUserData!SystemCallStub+0x4
01 01dffe58 77e418ea ntdll!NtDelayExecution+0xc
02 01dffec0 77e416ee kernel32!SleepEx+0x68
03 01dffecc 791be01f kernel32!Sleep+0xb
04 01dfffb8 77e4a990 mscorsvr!ThreadpoolMgr::GateThreadStart+
0x54
05 01dfffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 18
System Thread ID: 17cc
Kernel Time: 0:0:0.125
User Time: 0:0:1.156
Thread Type: Other
# ChildEBP RetAddr
00 01e3ff10 77f43741 SharedUserData!SystemCallStub+0x4
01 01e3ff14 77e41817 ntdll!ZwWaitForSingleObject+0xc
02 01e3ff84 77e4168f kernel32!WaitForSingleObjectEx+0xac
03 01e3ff94 791d3281 kernel32!WaitForSingleObject+0xf
04 01e3ffb8 77e4a990 mscorsvr!ThreadpoolMgr::WorkerThreadStar
t+0x3a
05 01e3ffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 19
System Thread ID: d8
Kernel Time: 0:0:0.312
User Time: 0:0:0.890
Thread Type: Other
# ChildEBP RetAddr
00 01e7ff10 77f43741 SharedUserData!SystemCallStub+0x4
01 01e7ff14 77e41817 ntdll!ZwWaitForSingleObject+0xc
02 01e7ff84 77e4168f kernel32!WaitForSingleObjectEx+0xac
03 01e7ff94 791d3281 kernel32!WaitForSingleObject+0xf
04 01e7ffb8 77e4a990 mscorsvr!ThreadpoolMgr::WorkerThreadStar
t+0x3a
05 01e7ffec 00000000 kernel32!BaseThreadStart+0x34
Thread ID: 20
System Thread ID: fec
Kernel Time: 0:0:0.265
User Time: 0:0:0.937
Other information: Thread is throwing an exception. Checking for known issues.
*** WARNING: Unable to verify checksum for
c:\windows\assembly\nativeimages1_v1.1.4322\mscorlib\1.0.5000.0__b77a5c561934e089_eb18f34e\mscorlib.dll
*** ERROR: Module load completed but symbols could not be loaded for
c:\windows\assembly\nativeimages1_v1.1.4322\mscorlib\1.0.5000.0__b77a5c561934e089_eb18f34e\mscorlib.dll
*** ERROR: Module load completed but symbols could not be loaded for
c:\windows\assembly\gac\microsoft.visualbasic\7.0.5000.0__b03f5f7f11d50a3a\microsoft.visualbasic.dll
*** WARNING: Unable to verify checksum for
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\275c33f8\d5c63c18\assembly\dl
2\1d1f59c8\142f51bd_05bfc401\formclasses
.dll
*** ERROR: Module load completed but symbols could not be loaded for
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\275c33f8\d5c63c18\assembly\dl
2\1d1f59c8\142f51bd_05bfc401\formclasses
.dll
*** WARNING: Unable to verify checksum for
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\275c33f8\d5c63c18\assembly\dl
2\3f334f2a\e2646ebf_05bfc401\seaswebconv
.dll
*** ERROR: Module load completed but symbols could not be loaded for
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\275c33f8\d5c63c18\assembly\dl
2\3f334f2a\e2646ebf_05bfc401\seaswebconv
.dll
Thread Type: Other
# ChildEBP RetAddr
00 01ebefcc 77f68cf6 MSVCR71!_except_handler3
01 01ebeff0 77f68cc5 ntdll!ExecuteHandler2+0x26
02 01ebf09c 77f45275 ntdll!ExecuteHandler+0x24
03 01ebf0bc 77e649d3 ntdll!KiUserExceptionDispatcher+0xe
04 01ebf3e8 7924bf0d kernel32!RaiseException+0x51
05 01ebf440 792391d1 mscorsvr!RaiseTheException+0xa0
06 01ebf4ac 07a58ebe mscorsvr!JIT_Throw+0x4d
WARNING: Frame IP not in any known module. Following frames may be wrong.
07 01ebf4ec 07a58c94 0x7a58ebe
08 01ebf534 07c989d8 0x7a58c94
09 01ebf55c 07c97266 0x7c989d8
0a 01ebf60c 07c91dbd 0x7c97266
0b 01ebf8ec 07c914ca 0x7c91dbd
0c 01ebf9e4 06f17926 0x7c914ca
0d 01ebfa20 06f17393 0x6f17926
0e 01ebfa7c 06f49adb 0x6f17393
0f 01ebfac8 06f499b3 0x6f49adb
10 01ebfb20 068063c8 0x6f499b3
11 01ebfba0 7923e832 0x68063c8
12 01ebfbe0 791cce61 mscorsvr!ComCallMLStubCache::CompileMLSt
ub+0x1af
13 01ebfc28 79211769 mscorsvr!Thread::DoADCallBack+0x5c
14 01ebfc8c 0208a0bd mscorsvr!ComCallMLStubCache::CompileMLSt
ub+0x2c2
15 01ebfd74 791ccddb 0x208a0bd
16 01ebfd84 791ccdea mscorsvr!EEHashTable<void *,EEPtrHashTableHelper<void
*,0>,0>::FindItem+0xe
17 01ebfd90 791ccd22 mscorsvr!EEHashTable<void *,EEPtrHashTableHelper<void
*,0>,0>::GetValue+0xb
18 01ebfdb0 791cd26c mscorsvr!Thread::SetStaticData+0x5c
19 01ebfe10 2f4d4c2f mscorsvr!Thread::SafeSetStaticData+0x63
1a 00000000 00000000 0x2f4d4c2f
If someone could help me sort this out, not sure how to debug this info.
| |
| Jacqueline Jaynes [MSFT] 2004-11-03, 5:52 pm |
| Are you getting any errors in the event logs?
Thank you,
Jackie Jaynes [MSFT]
Microsoft IIS
JackieJa@online.microsoft.com
Please do not send email directly to this alias. This
is our online account name for newsgroup participation only.
This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2001 Microsoft Corporation. All rights
reserved.
| |
| John Staggs 2004-11-04, 5:50 pm |
| 18 min before the crash, we got this error in the application log:
Source: C:\Inetpub\wwwroot\site\States\TN\Studen
tInfo.asp-
Customer: TNMcNairyCounty
User: tsmith
Student: 697
Form: 0
Database Errors Occured:
SQL Statement Number=1
SQL Statement: { ? = call p_Add_StudentSchedule(?, ?, ?, ?, ?, ?, ?, ?) }
Error #-2147217913
Error desc. -> [Microsoft][ODBC SQL Server Driver][SQL Server]Error
converting data type varchar to bit.
And 1-2 min before the crash we got this in the System Event logs:
A process serving application pool 'DefaultAppPool' suffered a fatal
communication error with the World Wide Web Publishing Service. The process
id was '5436'. The data field contains the error number.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
I hope this helps.
"Jacqueline Jaynes [MSFT]" wrote:
> Are you getting any errors in the event logs?
>
> Thank you,
>
> Jackie Jaynes [MSFT]
> Microsoft IIS
> JackieJa@online.microsoft.com
>
> Please do not send email directly to this alias. This
> is our online account name for newsgroup participation only.
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
> You assume all risk for your use. © 2001 Microsoft Corporation. All rights
> reserved.
>
>
| |
| John Staggs 2004-11-04, 5:50 pm |
| The source of the DefaultApPool happens to be W3SVC....any chance that the
system(s) are having a hard time writing to the log file and it's causing iis
to crash? I had it setup for weekly logs, I just disabled them completely to
see how it goes. And just to clarify I'm load balancing two frontends and
both machines are having problems...they are setup identically obviously.
"Jacqueline Jaynes [MSFT]" wrote:
> Are you getting any errors in the event logs?
>
> Thank you,
>
> Jackie Jaynes [MSFT]
> Microsoft IIS
> JackieJa@online.microsoft.com
>
> Please do not send email directly to this alias. This
> is our online account name for newsgroup participation only.
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
> You assume all risk for your use. © 2001 Microsoft Corporation. All rights
> reserved.
>
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