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Home > Archive > IIS Server > November 2004 > Seeking Recommendations for webserver/site support service
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Seeking Recommendations for webserver/site support service
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| Chris Windsor 2004-11-04, 5:50 pm |
| We are in need of someone to diagnose a nagging problem we've been
experiencing with our website over the pass few months that has been getting
worse. The site runs on a dedicated Windows 2000 server (IIS 5.0), and is
exclusively ASP.
The problem is the HTTP service has been having intermittent outages (other
services remain OK); a vast majority of the time these outages occur in the
night time hours. An outage last anywhere from a few minutes to hours.
Anyway, if any of you could recommend someone with the expertise to monitor,
diagnose, and fix (or propose a fix for) this problem, it would be greatly
appreciated.
Sincerely,
Chris
PS: pls copy a response to my email
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| Bernard 2004-11-05, 2:47 am |
| a) make sure server is patch up to date
b) virus free
c) define 'outages', www service crash ? hang ?
d) event log ?
e) get iisstate from iisfaq.com, get the thread dump and post the log here.
--
Regards,
Bernard Cheah
http://www.tryiis.com/
http://support.microsoft.com/
http://www.msmvps.com/bernard/
"Chris Windsor" <wouldwerker@yahoo.com> wrote in message
news:#4aMf2rwEHA.4004@tk2msftngp13.phx.gbl...
> We are in need of someone to diagnose a nagging problem we've been
> experiencing with our website over the pass few months that has been
getting
> worse. The site runs on a dedicated Windows 2000 server (IIS 5.0), and is
> exclusively ASP.
>
> The problem is the HTTP service has been having intermittent outages
(other
> services remain OK); a vast majority of the time these outages occur in
the
> night time hours. An outage last anywhere from a few minutes to hours.
>
> Anyway, if any of you could recommend someone with the expertise to
monitor,
> diagnose, and fix (or propose a fix for) this problem, it would be greatly
> appreciated.
>
> Sincerely,
> Chris
> PS: pls copy a response to my email
>
>
>
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| Kristofer Gafvert 2004-11-05, 2:47 am |
| Hello,
Microsoft should be able to help you with this, if you are willing to pay.
You can also start yourself (with help from this newsgroup), in case it is
something that we can easy identify. If so, please follow the steps provided
by Bernard, so we can understand your issue better.
--
Regards,
Kristofer Gafvert
http://www.ilopia.com
"Chris Windsor" <wouldwerker@yahoo.com> wrote in message
news:%234aMf2rwEHA.4004@tk2msftngp13.phx.gbl...
> We are in need of someone to diagnose a nagging problem we've been
> experiencing with our website over the pass few months that has been
getting
> worse. The site runs on a dedicated Windows 2000 server (IIS 5.0), and is
> exclusively ASP.
>
> The problem is the HTTP service has been having intermittent outages
(other
> services remain OK); a vast majority of the time these outages occur in
the
> night time hours. An outage last anywhere from a few minutes to hours.
>
> Anyway, if any of you could recommend someone with the expertise to
monitor,
> diagnose, and fix (or propose a fix for) this problem, it would be greatly
> appreciated.
>
> Sincerely,
> Chris
> PS: pls copy a response to my email
>
>
>
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