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Author Website question - Help
RKN

2004-11-08, 2:46 am

I have a website that is using (I believe) IIS 5 (or 6, whatever came with
the Windows 2000 sp4), that uses asps created in Interdev 6, a VB 6 DLL, and
a SQL Server 2000 database backend. My problem is that of late the site is
going down. Unfortunately, there is no clear cut cause. It's been thought
that the site goes down because there are employees who connect to the
webserver using Interdev, but don't alter any of the pages, to too much
traffic, to the case of late where someone tries to go into Query Analyzer,
they cannot find the database, then they get word the website is down. The
host says it's a programming issue, yet the ASPs and DLL code have gone
without change for a year, and worked fine during periods of much heavier
traffic up until about 3 months ago.

Would anyone have any ideas as to a cause and/or solution? It would be
greatly appreciated.

Thanks
Tom Kaminski [MVP]

2004-11-08, 7:47 am

"RKN" <RKN@discussions.microsoft.com> wrote in message
news:A3FE310B-E45A-43FF-9C89-6B9E6A85A421@microsoft.com...
>I have a website that is using (I believe) IIS 5 (or 6, whatever came with
> the Windows 2000 sp4), that uses asps created in Interdev 6, a VB 6 DLL,
> and
> a SQL Server 2000 database backend. My problem is that of late the site
> is
> going down. Unfortunately, there is no clear cut cause. It's been
> thought
> that the site goes down because there are employees who connect to the
> webserver using Interdev, but don't alter any of the pages, to too much
> traffic, to the case of late where someone tries to go into Query
> Analyzer,
> they cannot find the database, then they get word the website is down.
> The
> host says it's a programming issue, yet the ASPs and DLL code have gone
> without change for a year, and worked fine during periods of much heavier
> traffic up until about 3 months ago.
>
> Would anyone have any ideas as to a cause and/or solution? It would be
> greatly appreciated.


Unfortunately that's not enough information for anyone to help. Start
checking the server's event logs for relevant info, as well as the IIS log
files to determine what ASP pages are crashing along with the error messages
that are generated in the browser when "the site goes down".

--
Tom Kaminski IIS MVP
http://www.microsoft.com/windowsser...ty/centers/iis/
http://mvp.support.microsoft.com/
http://www.iisfaq.com/
http://www.iistoolshed.com/ - tools, scripts, and utilities for running IIS
http://www.tryiis.com


RKN

2004-11-08, 5:50 pm

The only thing in the logs are some occurrances in the Application Log of
error 17310 - EXCEPTION_ACCESS_VIOLATION causing a Fatal Exception c0000005.
There are now fatal errors or warnings about IIS, or ASP.

When the site goes down, the user gets an ODBC message saying that an object
cannot be created. This object is a programmatically generated Session ID
that is generated through a SQL Server stored procedure. When this message
happens (once again there's no clear point when or where it does), someone
restarts the site (in some cases reboots the server) and things are back up
and fine. For example, the site went down Friday afternoon. Once it was
restarted, it ran fine throughout the weekend.

Could this be an issue with SQL Server?

"Tom Kaminski [MVP]" wrote:

> "RKN" <RKN@discussions.microsoft.com> wrote in message
> news:A3FE310B-E45A-43FF-9C89-6B9E6A85A421@microsoft.com...
>
> Unfortunately that's not enough information for anyone to help. Start
> checking the server's event logs for relevant info, as well as the IIS log
> files to determine what ASP pages are crashing along with the error messages
> that are generated in the browser when "the site goes down".
>
> --
> Tom Kaminski IIS MVP
> http://www.microsoft.com/windowsser...ty/centers/iis/
> http://mvp.support.microsoft.com/
> http://www.iisfaq.com/
> http://www.iistoolshed.com/ - tools, scripts, and utilities for running IIS
> http://www.tryiis.com
>
>
>

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