IIS Server - ASP on IIS was working, suddenly it ain't!

Author

ASP on IIS was working, suddenly it ain't!

IIS Newbie

2004-02-03, 8:35 am

Hi,
I'm a complete IIS newbie. I installed IIS 5.1 on XP Pro
the other day, ran iisstart.asp and it was working fine.
Didn't do anything to the configuration, just read
through a bit of the documentation.

I came back today and suddenly it's not working. I open
http://localhost/ and get a 500 Internal Server Error

or

"Server Application Error. The server has encountered an
error while loading an application during the processing
of your request. Please refer to the event log for more
detail information. Please contact the server
administrator for assistance."

No ASP pages seem to be working. I created a flat HTML
file and that loaded ok, but no ASP. I got a 403.1 error
a few times which has to do with Execute access
permissions. I've checked the script settings in Website
Properties > Home Directory and it all seems fine.

Looking at the event logs there seem to be two issues
when I load an ASP page:

_________________

Warning
The server failed to load application '/LM/W3SVC/1/ROOT'.
The error was 'The server process could not be started
because the configured identity is incorrect. Check the
username and password.
'.
For additional information specific to this message
please visit the Microsoft Online Support site located
at: http://www.microsoft.com/contentredirect.asp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

AND

Error
DCOM got error "Logon failure: unknown user name or bad
password. " and was unable to logon .\IWAM_MYCOMPUTERNAME
in order to run the server:
{3D14228D-FBE1-11D0-995D-00C04FD919C1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
_________________

As I said, I'm a complete newbie and have no clue why
this is happening. As I didn't change any settings I
don't see why it would just stop working. I've fiddled
around in the IIS Control Panel and reinstalled IIS but
to no avail.

Can anybody help me?

Thanks in advance.

David Wang [Msft]

2004-02-03, 9:36 pm

Look for a tool called "synciwam.vbs" and use that to synchronize the
username/password between COM+ (the DCOM error), IIS (the LM/W3SVC/1/ROOT
error), and the local system's SAM.

Somehow, you've changed system properties such that the identities got out
of sync. You need them to go back in-sync.

--
//David
IIS
This posting is provided "AS IS" with no warranties, and confers no rights.
//
"IIS Newbie" <klaxon7@lycos.co.uk> wrote in message
news:913c01c3ea9b$e7268e40$a301280a@phx.gbl...
Hi,
I'm a complete IIS newbie. I installed IIS 5.1 on XP Pro
the other day, ran iisstart.asp and it was working fine.
Didn't do anything to the configuration, just read
through a bit of the documentation.

I came back today and suddenly it's not working. I open
http://localhost/ and get a 500 Internal Server Error

or

"Server Application Error. The server has encountered an
error while loading an application during the processing
of your request. Please refer to the event log for more
detail information. Please contact the server
administrator for assistance."

No ASP pages seem to be working. I created a flat HTML
file and that loaded ok, but no ASP. I got a 403.1 error
a few times which has to do with Execute access
permissions. I've checked the script settings in Website
Properties > Home Directory and it all seems fine.

Looking at the event logs there seem to be two issues
when I load an ASP page:

_________________

Warning
The server failed to load application '/LM/W3SVC/1/ROOT'.
The error was 'The server process could not be started
because the configured identity is incorrect. Check the
username and password.
'.
For additional information specific to this message
please visit the Microsoft Online Support site located
at: http://www.microsoft.com/contentredirect.asp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

AND

Error
DCOM got error "Logon failure: unknown user name or bad
password. " and was unable to logon .\IWAM_MYCOMPUTERNAME
in order to run the server:
{3D14228D-FBE1-11D0-995D-00C04FD919C1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
_________________

As I said, I'm a complete newbie and have no clue why
this is happening. As I didn't change any settings I
don't see why it would just stop working. I've fiddled
around in the IIS Control Panel and reinstalled IIS but
to no avail.

Can anybody help me?

Thanks in advance.

IIS Newbie

2004-02-03, 11:35 pm

Thanks for the reply. I ran synciwam.vbs using wscript
and cscript and got the following:

"Error: 1AD: ActiveX component can't create object"

I found this page which made the same suggestion:
http://www.iisfaq.com/default.aspx?View=A464&P=123

At the bottom it gives instructions for opening up
Component Services > Computers > My Computer > COM+
Applications

I tried this and when I click on Computers to expand
that, the entire Component Services window disappears!
Surely that's not normal. I can't get to My Computers >
COM+ Applications

Makes me think something more serious has happened but I
have no idea what to do....

quote:

>-----Original Message-----
>Look for a tool called "synciwam.vbs" and use that to

synchronize the

quote:

>username/password between COM+ (the DCOM error), IIS

(the LM/W3SVC/1/ROOT

quote:

>error), and the local system's SAM.
>
>Somehow, you've changed system properties such that the

identities got out

quote:

>of sync. You need them to go back in-sync.
>
>--
>//David
>IIS
>This posting is provided "AS IS" with no warranties, and

confers no rights.

quote:

>//

David Wang [Msft]

2004-02-04, 7:36 am

I really cannot offer any more advice at this point as it looks like a COM+
issue on your machine. Are you sure the UI does not work all the time, or
just that time?

Synciwam.vbs isn't working because it cannot access a certain component.
The failure should have indicated a line number, which allows you to look
inside the script, figure out what component, and try to get that component
registered/working.

It may be possible that the reason the component can't be created is the
same cause of the UI crashing, at which point you may have to reinstall the
OS unless you can find a COM+ expert to diagnose the issue.

--
//David
IIS
This posting is provided "AS IS" with no warranties, and confers no rights.
//
"IIS Newbie" <anonymous@discussions.microsoft.com> wrote in message
news:9e3201c3eb1a$abbca590$a501280a@phx.gbl...
Thanks for the reply. I ran synciwam.vbs using wscript
and cscript and got the following:

"Error: 1AD: ActiveX component can't create object"

I found this page which made the same suggestion:
http://www.iisfaq.com/default.aspx?View=A464&P=123

At the bottom it gives instructions for opening up
Component Services > Computers > My Computer > COM+
Applications

I tried this and when I click on Computers to expand
that, the entire Component Services window disappears!
Surely that's not normal. I can't get to My Computers >
COM+ Applications

Makes me think something more serious has happened but I
have no idea what to do....

quote:

>-----Original Message-----
>Look for a tool called "synciwam.vbs" and use that to

synchronize the

quote:

>username/password between COM+ (the DCOM error), IIS

(the LM/W3SVC/1/ROOT

quote:

>error), and the local system's SAM.
>
>Somehow, you've changed system properties such that the

identities got out

quote:

>of sync. You need them to go back in-sync.
>
>--
>//David
>IIS
>This posting is provided "AS IS" with no warranties, and

confers no rights.

quote:

>//

IIS Newbie

2004-02-04, 8:35 am

Thanks again. Looks like COM+ is the problem, the UI
does crash every time and checking the event log the
following errors are shown:

________________________

System Log:
The COM+ System Application service terminated
unexpectedly. It has done this 5 time(s).

Application Log:
Warning
An incompletely initialized CRM log file was detected. It
has been re-initialized. If this warning appears when the
CRM log file is being initially created then no further
action is required.
Server Application ID: {02D4B3F1-FD88-11D1-960D-
00805FC79235}
Server Application Instance ID:
{129A7426-F63A-4C5C-A8C3-67891ADCED2F}
Server Application Name: System Application
Comsvcs.dll file version: ENU 2001.12.4414.46 shp

Error:
A condition has occurred that indicates this COM+
application is in an unstable state or is not functioning
correctly. Assertion Failure: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-
00805FC79235}
Server Application Instance ID:
{129A7426-F63A-4C5C-A8C3-67891ADCED2F}
Server Application Name: System Application
The serious nature of this error has caused the process
to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File:
d:\nt\com\com1x\src\comsvcs\tracker\trks
vr\trksvrimpl.cpp,
Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.46 shp

________________________

So there's no way to "repair" COM+ without reinstalling
XP? And I only reinstalled the OS a few weeks ago

quote:

>-----Original Message-----
>I really cannot offer any more advice at this point as

it looks like a COM+

quote:

>issue on your machine. Are you sure the UI does not

work all the time, or

quote:

>just that time?
>
>Synciwam.vbs isn't working because it cannot access a

certain component.

quote:

>The failure should have indicated a line number, which

allows you to look

quote:

>inside the script, figure out what component, and try to

get that component

quote:

>registered/working.
>
>It may be possible that the reason the component can't

be created is the

quote:

>same cause of the UI crashing, at which point you may

have to reinstall the

quote:

>OS unless you can find a COM+ expert to diagnose the

issue.

quote:

>
>--
>//David
>IIS
>This posting is provided "AS IS" with no warranties, and

confers no rights.

quote:

>//
>"IIS Newbie" <anonymous@discussions.microsoft.com> wrote

in message

quote:

>news:9e3201c3eb1a$abbca590$a501280a@phx.gbl...
>Thanks for the reply. I ran synciwam.vbs using wscript
>and cscript and got the following:
>
>"Error: 1AD: ActiveX component can't create object"
>
>I found this page which made the same suggestion:
>http://www.iisfaq.com/default.aspx?View=A464&P=123
>
>At the bottom it gives instructions for opening up
>Component Services > Computers > My Computer > COM+
>Applications
>
>I tried this and when I click on Computers to expand
>that, the entire Component Services window disappears!
>Surely that's not normal. I can't get to My Computers >
>COM+ Applications
>
>Makes me think something more serious has happened but I
>have no idea what to do....
>
>
>synchronize the
>(the LM/W3SVC/1/ROOT
>identities got out
>confers no rights.
>
>
>.
>

David Wang [Msft]

2004-02-04, 9:37 am

When COM+ goes awry it can affect many other things which may take a lot of
time to resolve and may ultimately require a reinstall anyway. The safest
thing would be to reinstall.

--
//David
IIS
This posting is provided "AS IS" with no warranties, and confers no rights.
//
"IIS Newbie" <anonymous@discussions.microsoft.com> wrote in message
news:a1e201c3eb6b$d2f426f0$a001280a@phx.gbl...
Thanks again. Looks like COM+ is the problem, the UI
does crash every time and checking the event log the
following errors are shown:

________________________

System Log:
The COM+ System Application service terminated
unexpectedly. It has done this 5 time(s).

Application Log:
Warning
An incompletely initialized CRM log file was detected. It
has been re-initialized. If this warning appears when the
CRM log file is being initially created then no further
action is required.
Server Application ID: {02D4B3F1-FD88-11D1-960D-
00805FC79235}
Server Application Instance ID:
{129A7426-F63A-4C5C-A8C3-67891ADCED2F}
Server Application Name: System Application
Comsvcs.dll file version: ENU 2001.12.4414.46 shp

Error:
A condition has occurred that indicates this COM+
application is in an unstable state or is not functioning
correctly. Assertion Failure: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-
00805FC79235}
Server Application Instance ID:
{129A7426-F63A-4C5C-A8C3-67891ADCED2F}
Server Application Name: System Application
The serious nature of this error has caused the process
to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File:
d:\nt\com\com1x\src\comsvcs\tracker\trks
vr\trksvrimpl.cpp,
Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.46 shp

________________________

So there's no way to "repair" COM+ without reinstalling
XP? And I only reinstalled the OS a few weeks ago

quote:

>-----Original Message-----
>I really cannot offer any more advice at this point as

it looks like a COM+

quote:

>issue on your machine. Are you sure the UI does not

work all the time, or

quote:

>just that time?
>
>Synciwam.vbs isn't working because it cannot access a

certain component.

quote:

>The failure should have indicated a line number, which

allows you to look

quote:

>inside the script, figure out what component, and try to

get that component

quote:

>registered/working.
>
>It may be possible that the reason the component can't

be created is the

quote:

>same cause of the UI crashing, at which point you may

have to reinstall the

quote:

>OS unless you can find a COM+ expert to diagnose the

issue.

quote:

>
>--
>//David
>IIS
>This posting is provided "AS IS" with no warranties, and

confers no rights.

quote:

>//
>"IIS Newbie" <anonymous@discussions.microsoft.com> wrote

in message

quote:

>news:9e3201c3eb1a$abbca590$a501280a@phx.gbl...
>Thanks for the reply. I ran synciwam.vbs using wscript
>and cscript and got the following:
>
>"Error: 1AD: ActiveX component can't create object"
>
>I found this page which made the same suggestion:
>http://www.iisfaq.com/default.aspx?View=A464&P=123
>
>At the bottom it gives instructions for opening up
>Component Services > Computers > My Computer > COM+
>Applications
>
>I tried this and when I click on Computers to expand
>that, the entire Component Services window disappears!
>Surely that's not normal. I can't get to My Computers >
>COM+ Applications
>
>Makes me think something more serious has happened but I
>have no idea what to do....
>
>
>synchronize the
>(the LM/W3SVC/1/ROOT
>identities got out
>confers no rights.
>
>
>.
>