| Author |
Microsoft Antispyware
|
|
|
| Am having a lot of trouble with my computer on and off. I have a Compaq
SR1550NX purchased this past August. Windows XP operating system With
Norton Security. Microsoft Antispyware came on the computer. I have run
Nortons and have no viruses that it detects (it has been updated) I cannot
open Microsoft Antispyware to check for spyware. I am getting several error
messages which read as follow when I first try to open: ERROR 1904
C:\WINDOWS\system32\GCCollection.dll failed to register. HRESULT-2147220473.
Contact your support Personnel. Followed by: UNEXPECTED ERROR! QUITTING
I contacted HP tech support and followed their instructions several times
for uninstalling and reinstalling. When I try to uninstall I get: ERROR
1905 Module C:\Programfiles\microsoftantispywar\gcAs
soaplib.dll failed to
unregister. HRESULT -2147220472 Contact support...Tech support then told me
to do a system restore. I did one restore with no success opening
antispyware; did a second restore with no success and now when I try to
restore to an earlier date I get a message saying that the system is unable
to restore to that date, pick another; which I have tried to do several times
with no success.
HP tech support has a software download for sending my computer info to
them to help in finding the problem- however- my system will not do it. It
acts as though it has downloaded the software- but when I try to send the
computer system info and begin a chat session- nothing happens...... I am at
my wits end. Can anyone help?
--
| |
| Tom [Pepper] Willett 2005-12-23, 5:55 pm |
| This has nothing to do with the IIS web server. See:
http://www.microsoft.com/athome/sec...ps/default.mspx
Tom
"JAK" <jak@yahoo.com> wrote in message
news:9935CC1F-0F07-4968-BDF7-AA76443F02EE@microsoft.com...
| Am having a lot of trouble with my computer on and off. I have a Compaq
| SR1550NX purchased this past August. Windows XP operating system With
| Norton Security. Microsoft Antispyware came on the computer. I have run
| Nortons and have no viruses that it detects (it has been updated) I
cannot
| open Microsoft Antispyware to check for spyware. I am getting several
error
| messages which read as follow when I first try to open: ERROR 1904
| C:\WINDOWS\system32\GCCollection.dll failed to register.
HRESULT-2147220473.
| Contact your support Personnel. Followed by: UNEXPECTED ERROR! QUITTING
| I contacted HP tech support and followed their instructions several times
| for uninstalling and reinstalling. When I try to uninstall I get: ERROR
| 1905 Module C:\Programfiles\microsoftantispywar\gcAs
soaplib.dll failed to
| unregister. HRESULT -2147220472 Contact support...Tech support then told
me
| to do a system restore. I did one restore with no success opening
| antispyware; did a second restore with no success and now when I try to
| restore to an earlier date I get a message saying that the system is
unable
| to restore to that date, pick another; which I have tried to do several
times
| with no success.
| HP tech support has a software download for sending my computer info to
| them to help in finding the problem- however- my system will not do it.
It
| acts as though it has downloaded the software- but when I try to send the
| computer system info and begin a chat session- nothing happens...... I am
at
| my wits end. Can anyone help?
| --
| |
|
| Thanks for giving me the correct link.
--
jak
"Tom [Pepper] Willett" wrote:
> This has nothing to do with the IIS web server. See:
> http://www.microsoft.com/athome/sec...ps/default.mspx
>
> Tom
> "JAK" <jak@yahoo.com> wrote in message
> news:9935CC1F-0F07-4968-BDF7-AA76443F02EE@microsoft.com...
> | Am having a lot of trouble with my computer on and off. I have a Compaq
> | SR1550NX purchased this past August. Windows XP operating system With
> | Norton Security. Microsoft Antispyware came on the computer. I have run
> | Nortons and have no viruses that it detects (it has been updated) I
> cannot
> | open Microsoft Antispyware to check for spyware. I am getting several
> error
> | messages which read as follow when I first try to open: ERROR 1904
> | C:\WINDOWS\system32\GCCollection.dll failed to register.
> HRESULT-2147220473.
> | Contact your support Personnel. Followed by: UNEXPECTED ERROR! QUITTING
> | I contacted HP tech support and followed their instructions several times
> | for uninstalling and reinstalling. When I try to uninstall I get: ERROR
> | 1905 Module C:\Programfiles\microsoftantispywar\gcAs
soaplib.dll failed to
> | unregister. HRESULT -2147220472 Contact support...Tech support then told
> me
> | to do a system restore. I did one restore with no success opening
> | antispyware; did a second restore with no success and now when I try to
> | restore to an earlier date I get a message saying that the system is
> unable
> | to restore to that date, pick another; which I have tried to do several
> times
> | with no success.
> | HP tech support has a software download for sending my computer info to
> | them to help in finding the problem- however- my system will not do it.
> It
> | acts as though it has downloaded the software- but when I try to send the
> | computer system info and begin a chat session- nothing happens...... I am
> at
> | my wits end. Can anyone help?
> | --
>
>
>
|
|
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|