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Author FTP Probem
awong6687@gmail.com

2006-11-14, 7:24 pm

Hello,

I just recently moved an ftp server (the physical hardware) to a new
location, and it appeared to be working correctly user were able to log
in and I was happy. However, when I was asked to setup a new user to
access our ftp site, I cannot get them to log in, I am getting a "530
user cannot log in. Login Failed" error. I have made sure I added the
user correctly and that everything was the way it is suppose to be and
I am not able to get them to log in. I was doing some troubleshooting
and found that if I access the FTP site through its local IP address I
am able to connect using the new users credentials.

I am running a Windows Server 2003 standard edition it has IIS 6.0, and
setup to use user isolation.

I am using address ftp.domainname.com and can get user to log in. If I
use its local ip I can log in fine with the new users credentials.

I have looked at the event and FTP logs and they do not show anything.

Any Ideas?

Thanks,

Andrew

Bernard Cheah [MVP]

2006-11-15, 1:29 am

Since your machine has been compromised, I suggest a rebuild.
For those files/folders, you can try.
You cannot remove suspicious folders from the FTP file structure
http://support.microsoft.com/?id=811176

--
Regards,
Bernard Cheah
http://www.iis.net/
http://www.iis-resources.com/
http://msmvps.com/blogs/bernard/


<awong6687@gmail.com> wrote in message
news:1163538383.347801.275220@m73g2000cwd.googlegroups.com...
> Hello,
>
> I just recently moved an ftp server (the physical hardware) to a new
> location, and it appeared to be working correctly user were able to log
> in and I was happy. However, when I was asked to setup a new user to
> access our ftp site, I cannot get them to log in, I am getting a "530
> user cannot log in. Login Failed" error. I have made sure I added the
> user correctly and that everything was the way it is suppose to be and
> I am not able to get them to log in. I was doing some troubleshooting
> and found that if I access the FTP site through its local IP address I
> am able to connect using the new users credentials.
>
> I am running a Windows Server 2003 standard edition it has IIS 6.0, and
> setup to use user isolation.
>
> I am using address ftp.domainname.com and can get user to log in. If I
> use its local ip I can log in fine with the new users credentials.
>
> I have looked at the event and FTP logs and they do not show anything.
>
> Any Ideas?
>
> Thanks,
>
> Andrew
>



Bernard Cheah [MVP]

2006-11-15, 1:29 am

Oops.. damn mouse

Now - so connecting via ftp.exe to local ip address work.
but not to the FQDN - ftp.domainname.com ?

in that case is ftp.domianname.com point to the the correct IP address?
is it same with your local address ? or that's a public address?


--
Regards,
Bernard Cheah
http://www.iis.net/
http://www.iis-resources.com/
http://msmvps.com/blogs/bernard/


"Bernard Cheah [MVP]" <qbernard@hotmail.com.discuss> wrote in message
news:uEQV7HHCHHA.1196@TK2MSFTNGP02.phx.gbl...
> Since your machine has been compromised, I suggest a rebuild.
> For those files/folders, you can try.
> You cannot remove suspicious folders from the FTP file structure
> http://support.microsoft.com/?id=811176
>
> --
> Regards,
> Bernard Cheah
> http://www.iis.net/
> http://www.iis-resources.com/
> http://msmvps.com/blogs/bernard/
>
>
> <awong6687@gmail.com> wrote in message
> news:1163538383.347801.275220@m73g2000cwd.googlegroups.com...
>
>



awong6687

2006-11-15, 7:28 pm

Thanks for the reply, it was a stupid mistake I made.

Andrew
Bernard Cheah [MVP] wrote:[vbcol=seagreen]
> Oops.. damn mouse
>
> Now - so connecting via ftp.exe to local ip address work.
> but not to the FQDN - ftp.domainname.com ?
>
> in that case is ftp.domianname.com point to the the correct IP address?
> is it same with your local address ? or that's a public address?
>
>
> --
> Regards,
> Bernard Cheah
> http://www.iis.net/
> http://www.iis-resources.com/
> http://msmvps.com/blogs/bernard/
>
>
> "Bernard Cheah [MVP]" <qbernard@hotmail.com.discuss> wrote in message
> news:uEQV7HHCHHA.1196@TK2MSFTNGP02.phx.gbl...

Bernard Cheah [MVP]

2006-11-16, 1:29 am



--
Regards,
Bernard Cheah
http://www.iis.net/
http://www.iis-resources.com/
http://msmvps.com/blogs/bernard/


"awong6687" <awong6687@gmail.com> wrote in message
news:1163617467.067822.247810@b28g2000cwb.googlegroups.com...
> Thanks for the reply, it was a stupid mistake I made.
>
> Andrew
> Bernard Cheah [MVP] wrote:
>



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