IIS Server Security - IIS Stops responding

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Author IIS Stops responding
Hector Bonilla

2004-01-24, 1:55 am

Dear Microsoft People,

The server we have is running an application that uses
IIS, at some time IIS stops responding unexpectedly and
returns to the user a violation access and IIS gets down,
is not a big issue, as I restart IIS manually and the
dialogue between client and server restarts as usual.

we have the port 80 as opened, what could be the problem
by far, why IIS is getting down and why for the user has
an access violation?

Any hints, lemme know.

Hector.-
Christopher Haun

2004-01-24, 1:55 am


How about searching your system log and application log for some juicy
error messages for us to sink our teeth into?

Also, please search your hard drive for a user.dmp file that Dr. Watson may
have made. If it has a current date on it that may be very applicable.
You may be able to squeeze some information out of the user.dmp using the
windbg.exe found in the newest debugging tools.
http://www.microsoft.com/whdc/ddk/d...ng/default.mspx

If that doesn't provide clues, you might consider installing the iisdebug
tools and running iisdump.exe -i to produce a crash dump for the IIS team
to look at.

http://www.microsoft.com/downloads/...f89d-cc68-42ba-
98d2-0c580437efcf&DisplayLang=en
IIS Crash/Hang Agent & IIS Dump


In the meantime, you'll probably be able to recover the server by doing a
start > run > iisreset

Hope that helps,

Chris - IIS Team

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