IIS Server Security - Installed Symantec/Norton Internet Security 2005 and can no longer run IIS

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Author Installed Symantec/Norton Internet Security 2005 and can no longer run IIS
Greg

2004-10-24, 5:49 pm

Please help...

I have just installed Symantec/Norton Internet Security 2005
and it has locked up my web services, specifically,
I cannot start IIS (from Administrative tools).

When I attempt to look at any local web site (http://localhost...)
IE shows in the status bar that it is trying to open the page.
But never completes.

I can see other pages off the public web fine.
It is just the pages I am hosting are the problem.

I have tried to switch off all options for Symantec/Norton Internet
Security
and got the same result.

This problem initially started when I tried to open a web application
in Visual studio...
- Start Visual Studio
- Select solution from recent projects
- Status line displays... Contacting server to open Web project
'ShiftReport2'...
- **** Waiting for a long time (left it for 20 minutes!) ****
- Remains locked up
- Task manager shows Microsoft Development Environment [design] as
Not Responding

I can start visual studio on any forms application.
It is only locking up on the web forms applications.

Environment
Opp Sys: Win XP Pro V5.1
Visual Studio: MS Development Environment 2003 V7.1.3088
Dot Net Framework: V1.1.4322
IE: V6.0

Any advice would be greatly appreciated
Thanks in advance
Greg
Ken Schaefer

2004-10-25, 2:47 am

Hi,

When you say "you can not start IIS", how exactly are you attempting to
"start IIS"? IIS is contained in a number of different services (IISAdmin,
WWW Publishing etc). Which services are started? and which aren't? (you can
check using the Services Administrative Tool).

if the WWW Publishing service is not started, you will not be able to reach
any webpages.

If the WWW Publishing Service is started, and you can't reach teh website,
then Norton must have some kind of firewall or similar that's stopping you
reaching your website.

Cheers
Ken

"Greg" <groups@harrisconsultinggroup.com> wrote in message
news:7609adad.0410241312.2b4650f4@posting.google.com...
> Please help...
>
> I have just installed Symantec/Norton Internet Security 2005
> and it has locked up my web services, specifically,
> I cannot start IIS (from Administrative tools).
>
> When I attempt to look at any local web site (http://localhost...)
> IE shows in the status bar that it is trying to open the page.
> But never completes.
>
> I can see other pages off the public web fine.
> It is just the pages I am hosting are the problem.
>
> I have tried to switch off all options for Symantec/Norton Internet
> Security
> and got the same result.
>
> This problem initially started when I tried to open a web application
> in Visual studio...
> - Start Visual Studio
> - Select solution from recent projects
> - Status line displays... Contacting server to open Web project
> 'ShiftReport2'...
> - **** Waiting for a long time (left it for 20 minutes!) ****
> - Remains locked up
> - Task manager shows Microsoft Development Environment [design] as
> Not Responding
>
> I can start visual studio on any forms application.
> It is only locking up on the web forms applications.
>
> Environment
> Opp Sys: Win XP Pro V5.1
> Visual Studio: MS Development Environment 2003 V7.1.3088
> Dot Net Framework: V1.1.4322
> IE: V6.0
>
> Any advice would be greatly appreciated
> Thanks in advance
> Greg



Greg Harris

2004-10-25, 2:47 am

Hi Ken,

Sorry I am not an IIS person...

On the menu...
Start
Control Panel
Administrative Tools
Internet Information Services

Nothing happens

So it is hard for me to tell what the thing is doing!

Thanks
Greg

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Greg Harris

2004-10-25, 2:47 am

More Info...

The service IISADMIN
(C:\WINDOWS\System32\inetsrv\inetinfo.exe)
is running.

Greg

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Ken Schaefer

2004-10-25, 2:47 am

Please goto Administrative Tools -> Services as I mentioned previously.

Are IISAdmin service and WWW Publishing Service started?

Cheers
Ken

"Greg Harris" <groups@harrisconsultinggroup.com.NOSPAM> wrote in message
news:uJZ9RGkuEHA.2608@TK2MSFTNGP11.phx.gbl...
> More Info...
>
> The service IISADMIN
> (C:\WINDOWS\System32\inetsrv\inetinfo.exe)
> is running.
>
> Greg
>
> *** Sent via Developersdex http://www.codecomments.com ***
> Don't just participate in USENET...get rewarded for it!



Greg Harris

2004-10-25, 2:47 am

Hi Ken,

Thanks for your help on this.
I think that a few letters may be making all the difference here!

IIS Admin - Started
World Wide Web Publishing - Starting

So why has it not started?
I looked at the properties...
File path: C:\WINDOWS\System32\inetsrv\inetinfo.exe
It is set to auto start
Status: Starting
Logon: Use local system account
Failures: Take no action
Dependencies: IIS Admin

I hope that helps

Greg


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Greg Harris

2004-10-25, 2:47 am

More information...

After a very long wait I got the following pop up error message: “Visual
Studio cannot create or open the application because the Web server on
this computer is not running. Start the Web server before proceeding.”

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Ken Schaefer

2004-10-25, 2:47 am

It seems that there is something stopping the WWW Publishing Service from
starting correctly (which, in turn, is why you can't reach any webpages, or
open anything via Visual Studio).

Can you look in the Windows Event Log, and see if there are any errors or
warnings that are logged that might help? Please post the Event ID, Source
and Description.

Cheers
Ken


"Greg Harris" <groups@harrisconsultinggroup.com.NOSPAM> wrote in message
news:OWFLynkuEHA.1204@TK2MSFTNGP10.phx.gbl...
> Hi Ken,
>
> Thanks for your help on this.
> I think that a few letters may be making all the difference here!
>
> IIS Admin - Started
> World Wide Web Publishing - Starting
>
> So why has it not started?
> I looked at the properties...
> File path: C:\WINDOWS\System32\inetsrv\inetinfo.exe
> It is set to auto start
> Status: Starting
> Logon: Use local system account
> Failures: Take no action
> Dependencies: IIS Admin
>
> I hope that helps
>
> Greg
>
>
> *** Sent via Developersdex http://www.codecomments.com ***
> Don't just participate in USENET...get rewarded for it!



Greg Harris

2004-10-25, 2:47 am

The only one I found is:

The World Wide Web Publishing service hung on starting.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Date: 25/10/2004
Time: 05:38:32
Type Error
User: N/A
Computer: GMH_LAPTOP
Source: Service Control Manager
Category: None
Event ID: 7022
Decription: The World Wide Web Publishing service hung on starting.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Greg

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