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Home > Archive > IIS and SMTP > December 2004 > SMTP Server just stopped working
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| Author |
SMTP Server just stopped working
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| Jerome Smith 2004-11-30, 6:19 pm |
| Hello,
My IIS SMTP Server was working fine and then for no apparent reason has just
stopped sending messages. In IIS the SMTP service is still up, and I get no
error message when I send an e-mail. However, my e-mail messages just don't
reach their destination. I have carried out several tests to verify this.
The messages just "vanish".
I have tried using IISReset to solve the problem, but this has not helped.
I am using Win XP, IIS 5.1 and Outlook Express.
What is happening? How do I get SMTP working again?
Thanks in advance.
Jerome Smith
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.802 / Virus Database: 545 - Release Date: 26-11-2004
| |
| Jeff Cochran 2004-12-01, 5:57 pm |
| On Tue, 30 Nov 2004 18:59:33 -0300, "Jerome Smith" <jsmith@gauss.cl>
wrote:
>My IIS SMTP Server was working fine and then for no apparent reason has just
>stopped sending messages. In IIS the SMTP service is still up, and I get no
>error message when I send an e-mail. However, my e-mail messages just don't
>reach their destination. I have carried out several tests to verify this.
>The messages just "vanish".
>
>I have tried using IISReset to solve the problem, but this has not helped.
>
>I am using Win XP, IIS 5.1 and Outlook Express.
>
>What is happening? How do I get SMTP working again?
How do you know it *isn't* working? Just because your mail doesn't
reach the destination isn't an indicator of your SMTP server failing.
Try:
HOW TO: Test Windows 2000 IIS SMTP Services Manually
http://support.microsoft.com/defaul...kb;en-us;286421
And look at the logs to see what may have happened.
Jeff
| |
| Jerome Smith 2004-12-05, 7:49 am |
| Thanks Jeff. I looked at the logs and my messages are just sitting in the
queue without being sent. What could the reason for this be?
"Jeff Cochran" <jeff.nospam@zina.com> escribió en el mensaje
news:41b0e580.257799375@msnews.microsoft.com...
> On Tue, 30 Nov 2004 18:59:33 -0300, "Jerome Smith" <jsmith@gauss.cl>
> wrote:
>
>
> How do you know it *isn't* working? Just because your mail doesn't
> reach the destination isn't an indicator of your SMTP server failing.
> Try:
>
> HOW TO: Test Windows 2000 IIS SMTP Services Manually
> http://support.microsoft.com/defaul...kb;en-us;286421
>
> And look at the logs to see what may have happened.
>
> Jeff
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.805 / Virus Database: 547 - Release Date: 03-12-2004
| |
| Jeff Cochran 2004-12-05, 7:49 am |
| On Sun, 5 Dec 2004 11:23:04 -0300, "Jerome Smith" <jsmith@gauss.cl>
wrote:
>Thanks Jeff. I looked at the logs and my messages are just sitting in the
>queue without being sent. What could the reason for this be?
Normally this is a DNS error. But the logs should show connection
attempts for the messages at least.
Jeff
>"Jeff Cochran" <jeff.nospam@zina.com> escribió en el mensaje
>news:41b0e580.257799375@msnews.microsoft.com...
>
>
>---
>Outgoing mail is certified Virus Free.
>Checked by AVG anti-virus system (http://www.grisoft.com).
>Version: 6.0.805 / Virus Database: 547 - Release Date: 03-12-2004
>
| |
| Jerome Smith 2004-12-05, 5:51 pm |
| Well, I got one error message in the Windows Application Log. (It's in
Spanish because my WinXP is in Spanish), but it simply states that the
remote server did not respond to a connection attempt.
Is this a DNS problem? How do I solve it?
Thanks again for your time.
"Jeff Cochran" <jeff.nospam@zina.com> escribió en el mensaje
news:41bc1ead.600101860@msnews.microsoft.com...
> On Sun, 5 Dec 2004 11:23:04 -0300, "Jerome Smith" <jsmith@gauss.cl>
> wrote:
>
>
> Normally this is a DNS error. But the logs should show connection
> attempts for the messages at least.
>
> Jeff
>
>
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.805 / Virus Database: 547 - Release Date: 03-12-2004
| |
| Jeff Cochran 2004-12-05, 5:51 pm |
| On Sun, 5 Dec 2004 12:36:42 -0300, "Jerome Smith" <jsmith@gauss.cl>
wrote:
>Well, I got one error message in the Windows Application Log. (It's in
>Spanish because my WinXP is in Spanish), but it simply states that the
>remote server did not respond to a connection attempt.
>
>Is this a DNS problem? How do I solve it?
It may be. You need to ensure that the SMTP server can resolve the MX
record for the destination. Use NSLookup to test, and hit the DNS
groups if you can't resolve the name correctly.
The other possibilities are a network connection issue, or the
destination may be down. Normally if it refuses a connection it will
tell you, but in this case the end server isn't responding, either
because you can't get to the end server or it's not functioning.
Jeff
>"Jeff Cochran" <jeff.nospam@zina.com> escribió en el mensaje
>news:41bc1ead.600101860@msnews.microsoft.com...
>
>
>---
>Outgoing mail is certified Virus Free.
>Checked by AVG anti-virus system (http://www.grisoft.com).
>Version: 6.0.805 / Virus Database: 547 - Release Date: 03-12-2004
>
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