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Home > Archive > IIS and SMTP > August 2007 > 550 error
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| Our company uses Ms Exchange Svr. 2003 SP2 with Outlook 2003. All of a
sudden last week, we started getting a lot of NDR reports with the following
error message:
There was a SMTP communication problem with the recipient's email server.
Please contact your system administrator.
<EXCH.XXX.XXX #5.5.0 smtp;550 xf71772.176>
Nothing has changed on the server end at all. The messages that have been
kicked back all have files attached, mainly PDF files. I cannot find any
information on the error (xf1772.176) and I'm very frustrated at this point.
Could anyone shed some light on this situation ?
Thanks in Advance,
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| Sanford Whiteman 2007-08-17, 1:19 pm |
| > Could anyone shed some light on this situation ?
Logs are your friends. What do your logs say for these outbound sessions?
--Sandy
| |
|
| I ran a smtpdiag to the recipient and everything passed except for the
following at the very end of the log:
Successfully connected to cinfin.com.s8b2.psmtp.com.
Connecting to mail2.cinfin.com [216.196.231.37] on port 25.
Connecting to the server failed. Error: 10060
Failed to submit mail to mail2.cinfin.com.
Connecting to mail1.cinfin.com [216.196.231.23] on port 25.
Connecting to the server failed. Error: 10060
Failed to submit mail to mail1.cinfin.com.
They use Postini and so do we.
And here is the header information:
Microsoft Mail Internet Headers Version 2.0
From: postmaster@cornelius-collins.com
To: XXX@cornelius-collins.com
Date: Thu, 16 Aug 2007 15:26:03 -0500
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary=" 9B095B5ADSN=_01C7E0080A7E2D70000001DCEXC
H.cornelius?c"
X-DSNContext: 7ce717b1 - 1194 - 00000002 - 00000000
Message-ID: <PmcarcR4Z00000007@EXCH.cornelius-collins.local>
Subject: Delivery Status Notification (Failure)
-- 9B095B5ADSN=_01C7E0080A7E2D70000001DCEXC
H.cornelius?c
Content-Type: text/plain; charset=unicode-1-1-utf-7
-- 9B095B5ADSN=_01C7E0080A7E2D70000001DCEXC
H.cornelius?c
Content-Type: message/delivery-status
-- 9B095B5ADSN=_01C7E0080A7E2D70000001DCEXC
H.cornelius?c
Content-Type: message/rfc822
Subject: XXXX
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----_=_NextPart_001_01C7E043.A96DD164"
Date: Thu, 16 Aug 2007 15:25:55 -0500
Content-class: urn:content-classes:message
X-MimeOLE: Produced By Microsoft Exchange V6.5
Message-ID:
< 72119BE099FBD84CA90654A598549AA5764896@E
XCH.cornelius-collins.local>
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
Thread-Topic: XXXX
Thread-Index: AcfgQ6XgduriIC7dRpmQjiNuQQ9cpA==
From: "XXX" <XXX@cornelius-collins.com>
To: <XXX@cinfin.com>
Cc: "XXX" <XXX@cornelius-collins.com>
------_=_NextPart_001_01C7E043.A96DD164
Content-Type: multipart/related;
type="multipart/alternative";
boundary="----_=_NextPart_002_01C7E043.A96DD164"
------_=_NextPart_002_01C7E043.A96DD164
Content-Type: multipart/alternative;
boundary="----_=_NextPart_003_01C7E043.A96DD164"
------_=_NextPart_003_01C7E043.A96DD164
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
------_=_NextPart_003_01C7E043.A96DD164
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
------_=_NextPart_003_01C7E043.A96DD164--
------_=_NextPart_002_01C7E043.A96DD164
Content-Type: image/gif;
name="Blank Bkgrd.gif"
Content-Transfer-Encoding: base64
Content-ID: <684252420@16082007-1121>
Content-Description: Blank Bkgrd.gif
Content-Location: Blank%20Bkgrd.gif
------_=_NextPart_002_01C7E043.A96DD164--
------_=_NextPart_001_01C7E043.A96DD164
Content-Type: application/octet-stream;
name="Robinson ltr081607.pdf"
Content-Transfer-Encoding: base64
Content-Description: Robinson ltr081607.pdf
Content-Disposition: attachment;
filename="Robinson ltr081607.pdf"
------_=_NextPart_001_01C7E043.A96DD164--
-- 9B095B5ADSN=_01C7E0080A7E2D70000001DCEXC
H.cornelius?c--
"Sanford Whiteman" wrote:
>
> Logs are your friends. What do your logs say for these outbound sessions?
>
> --Sandy
>
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