Site Server General - BIOS PROBLEM on Intel MB SC450NX with XEON PROCESSOR

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Author BIOS PROBLEM on Intel MB SC450NX with XEON PROCESSOR
Rafael

2004-04-14, 10:36 pm

BIOS PROBLEM on Intel MB SC450NX with XEON PROCESSOR

* Needed urgently: Intel System Setup Utility (SSU)
contained in CD
* Advise on Intel Server Crash - using MS W2K Advance
Server

PROBLEM DESCRIPTION
Our site was working fine and acting as expected
We rebooted for maintenance and got error message
indicating software or hardware failure. Previous to error
message and on blue background there was a screen with a
specific error which flashed to quick. To try and read the
contents rebooted several times until it stopped showing
anything.
The screen remains blank with only a flash of the first 5
lines of the regular boot up.

The indications are that the BIOS has been corrupted.

We have followed the procedure described on Intel online
document "Server System Product Guide SC450NX MP" page
151-153
http://www.intel.com/support/mother...rver/SC450NX/70
005902.HTM

However we are stuck in that we do not have the System
Setup Utility (SSU) and the Graphical user Interface we
need as indicated in page 46 of the same Guide.

We might be barking up the wrong tree and this is not the
solution to the main problem, but we must at this stage
follow it up and restore accessibility to solve any other
problem.

Any assistance will be greatly appreciated.

Many thanks in advance

Rafael
oz@ozbooks[please remove this].com

(the [please remove this] noted by advise of Microsoft to
reduce spam)

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