Microsoft Content Management Server - Posting not working after SDO deployment

Author

Posting not working after SDO deployment

Han Chung

2004-11-02, 8:46 pm

Hi,

I have a CMS environment with dedicated Staging (1x), Authoring (2x)
and Production (2x) servers. There are multiple web sites hosted on
these servers. Yesterday, we noticed that the root index page of one
of the web sites was returning the following error (after attempting
to load the page for about 15 seconds):

Required object not found. Contact the site administrator.

We have not performed an Authoring to Production SDO deployment for
this site in almost a week, but there are other sites on the same
server that may have had this done more recently. Moreover, it is
only the root index page that does not work. Other sub-channels of
the site still work.

Thinking CMS was confused about whether the page was in its cache or
if it needed to fetch it from the database, I cleared the CMS cache
but this did not fix the issue.

We had the same problem with the Authoring site, but this fixed itself
shortly after without us making any changes.

Does anyone know how to fix this issue?

Regards,

Han.

Stefan [MSFT]

2004-11-03, 2:47 am

Hi Han,

please post the complete error message.
I assume the error page also shows a stack trace. Without this information
it is not possible to answer the question.

Cheers,
Stefan.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

MCMS FAQ:
http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm
MCMS Blog: http://blogs.msdn.com/stefan_gossner/category/4983.aspx
MCMS Sample Code:
http://www.gotdotnet.com/community/...t+S
erver
MCMS Whitepapers and other docs:
http://blogs.msdn.com/stefan_gossne...2/07/41859.aspx
--------------------------------

"Han Chung" <han_chung@hotmail.com> wrote in message
news:a18bb996.0411021733.5b8da65d@posting.google.com...
> Hi,
>
> I have a CMS environment with dedicated Staging (1x), Authoring (2x)
> and Production (2x) servers. There are multiple web sites hosted on
> these servers. Yesterday, we noticed that the root index page of one
> of the web sites was returning the following error (after attempting
> to load the page for about 15 seconds):
>
> Required object not found. Contact the site administrator.
>
> We have not performed an Authoring to Production SDO deployment for
> this site in almost a week, but there are other sites on the same
> server that may have had this done more recently. Moreover, it is
> only the root index page that does not work. Other sub-channels of
> the site still work.
>
> Thinking CMS was confused about whether the page was in its cache or
> if it needed to fetch it from the database, I cleared the CMS cache
> but this did not fix the issue.
>
> We had the same problem with the Authoring site, but this fixed itself
> shortly after without us making any changes.
>
> Does anyone know how to fix this issue?
>
> Regards,
>
> Han.

Han Chung

2004-11-03, 5:49 pm

"Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message news:<uByc#NYwEHA.3096@TK2MSFTNGP14.phx.gbl>...

> please post the complete error message.
> I assume the error page also shows a stack trace. Without this information
> it is not possible to answer the question.

Here is a copy of the stack trace when I load the page from a browser
on the server itself:

[COMException (0x80041b5d): Required object not found. Contact the
site administrator.]
Microsoft.ContentManagement.Interop.Publishing.IRcwBaseChannelItem.get_CustomProperties()
+0
Microsoft.ContentManagement.Publishing.ChannelItem.get_CustomProperties()
+41

[CmsServerException: Required object not found. Contact the site
administrator.]
mywebsite.usercontrol.NewPostingListTop6.Refresh() +65
mywebsite.usercontrol.NewPostingListTop6.Page_Load(Object sender,
EventArgs e) +216
System.Web.UI.Control.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Control.LoadRecursive() +98
System.Web.UI.Control.LoadRecursive() +98
System.Web.UI.Page.ProcessRequestMain() +742

Angus Logan [MVP]

2004-11-03, 8:46 pm

Hi Han,

Can you post the code?

Is this only happening on 1 channel or posting or template?

Regards
--
________________________________________

Angus Logan (MCAD/MCDBA/MCP/MVP for MCMS)
Product Specialist
Microsoft Application Solutions
Data#3 Limited
E angus_logan@data3.com.au
BLOG www.anguslogan.com
________________________________________

"Han Chung" <han_chung@hotmail.com> wrote in message
news:a18bb996.0411031619.7fe385f5@posting.google.com...
> "Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message
> news:<uByc#NYwEHA.3096@TK2MSFTNGP14.phx.gbl>...
>
>
> Here is a copy of the stack trace when I load the page from a browser
> on the server itself:
>
>
> [COMException (0x80041b5d): Required object not found. Contact the
> site administrator.]
>
> Microsoft.ContentManagement.Interop.Publishing.IRcwBaseChannelItem.get_CustomProperties()
> +0
>
> Microsoft.ContentManagement.Publishing.ChannelItem.get_CustomProperties()
> +41
>
> [CmsServerException: Required object not found. Contact the site
> administrator.]
> mywebsite.usercontrol.NewPostingListTop6.Refresh() +65
> mywebsite.usercontrol.NewPostingListTop6.Page_Load(Object sender,
> EventArgs e) +216
> System.Web.UI.Control.OnLoad(EventArgs e) +67
> System.Web.UI.Control.LoadRecursive() +35
> System.Web.UI.Control.LoadRecursive() +98
> System.Web.UI.Control.LoadRecursive() +98
> System.Web.UI.Page.ProcessRequestMain() +742

Stefan [MSFT]

2004-11-04, 2:46 am

Hi Han,

that does not look to good!
Seems as if the Custom Property Collection of the channel is not accessable.

Looks like a database inconsistancy - you should open a support call for
this.

Cheers,
Stefan.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

MCMS FAQ:
http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm
MCMS Blog: http://blogs.msdn.com/stefan_gossner/category/4983.aspx
MCMS Sample Code:
http://www.gotdotnet.com/community/...t+S
erver
MCMS Whitepapers and other docs:
http://blogs.msdn.com/stefan_gossne...2/07/41859.aspx
--------------------------------

"Han Chung" <han_chung@hotmail.com> wrote in message
news:a18bb996.0411031619.7fe385f5@posting.google.com...
> "Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message
news:<uByc#NYwEHA.3096@TK2MSFTNGP14.phx.gbl>...
>
information[vbcol=seagreen]
>
> Here is a copy of the stack trace when I load the page from a browser
> on the server itself:
>
>
> [COMException (0x80041b5d): Required object not found. Contact the
> site administrator.]
>
Microsoft.ContentManagement.Interop.Publishing.IRcwBaseChannelItem.get_Custo
mProperties()
> +0
>
Microsoft.ContentManagement.Publishing.ChannelItem.get_CustomProperties()
> +41
>
> [CmsServerException: Required object not found. Contact the site
> administrator.]
> mywebsite.usercontrol.NewPostingListTop6.Refresh() +65
> mywebsite.usercontrol.NewPostingListTop6.Page_Load(Object sender,
> EventArgs e) +216
> System.Web.UI.Control.OnLoad(EventArgs e) +67
> System.Web.UI.Control.LoadRecursive() +35
> System.Web.UI.Control.LoadRecursive() +98
> System.Web.UI.Control.LoadRecursive() +98
> System.Web.UI.Page.ProcessRequestMain() +742

Han Chung

2004-11-04, 5:48 pm

"Angus Logan [MVP]" <angus_logan@data3.com.au> wrote in message news:<e9OoOPhwEHA.1524@TK2MSFTNGP09.phx.gbl>...

> Can you post the code?
>
> Is this only happening on 1 channel or posting or template?

Hi Angus,

Unfortunately, I do not have the rights to the code as I wasn't
involved in the development.

The problem only appears on that particular posting. The rest of the
site works.

Regards,

Han.

Han Chung

2004-11-04, 5:48 pm

"Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message news:<OFx50AlwEHA.1296@TK2MSFTNGP10.phx.gbl>...

> that does not look to good!
> Seems as if the Custom Property Collection of the channel is not accessable.
>
> Looks like a database inconsistancy - you should open a support call for
> this.

Hi Stefan,

Thanks for looking into this. We've logged a support call with Microsoft.

Han.