Microsoft Content Management Server - Issue with Site manager.

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Author Issue with Site manager.
laks

2004-12-30, 5:52 pm

Hi all,
Site manager was working fine. Suddenly this morning receive the
followign error trying to create channel, template, resource.

"Cannot create a new item. Refresh the item to synchronize client and
server."

I have tried global refresh several times, have rebooted the db server
and app server with not much help.
any one else receive this msg and have a solution?

thanx
-laks

Stefan [MSFT]

2004-12-30, 5:52 pm

Hi Laks,

if neither restart of server nor restart of client resolves the problem,
then this sounds like a potential database inconsistancy. You should open a
support case for this.

Cheers,
Stefan.


"laks" <alanlakman@yahoo.com> wrote in message
news:1104434504.040231.230640@c13g2000cwb.googlegroups.com...
> Hi all,
> Site manager was working fine. Suddenly this morning receive the
> followign error trying to create channel, template, resource.
>
> "Cannot create a new item. Refresh the item to synchronize client and
> server."
>
> I have tried global refresh several times, have rebooted the db server
> and app server with not much help.
> any one else receive this msg and have a solution?
>
> thanx
> -laks
>



laks

2004-12-30, 5:52 pm

Just figured out the problem. Was observing the database logs to see
what is happening. and apparently the log file was full. Once i took
care of that, the creation of objects in Site Manager worked fine.
Though the message rendered by Site Manager does not directly co-relate
to database log issue. Clearing the log file or checking event log for
messages are helpful to determine the actual cause.

thx

Stefan [MSFT]

2004-12-30, 5:52 pm

Great!
Thanks for the update.

Cheers,
Stefan.

"laks" <alanlakman@yahoo.com> wrote in message
news:1104447750.585357.293850@c13g2000cwb.googlegroups.com...
> Just figured out the problem. Was observing the database logs to see
> what is happening. and apparently the log file was full. Once i took
> care of that, the creation of objects in Site Manager worked fine.
> Though the message rendered by Site Manager does not directly co-relate
> to database log issue. Clearing the log file or checking event log for
> messages are helpful to determine the actual cause.
>
> thx
>



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