Microsoft Content Management Server - SDO Import 500 error

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Author SDO Import 500 error
AC

2004-02-04, 10:44 am

Get this when trying to view an input report:
Error: 0
Description: The remote server returned an error: (500) Internal Server Error.
Severity: 5
Source: System
Debug info: N/A
Extra info: N/A
Client Source: CImProgress::DoReport
Recommended Action: N/A

Found the following in the iis log file:
2004-01-27 21:06:11 127.0.0.1 POST /MCMS/SiteDeployment/cmsxmlstub.aspx CMSAUTHTOKEN=6du3ayvk2eyzq23sxbiyigpvja5
wg6ne2g4li2q43ho22uowpg22yca2vqsk5rmy46b
nhrgipdrzzv5lakxwu4w4jh 80 - 127.0.0.1 - 500 0 0

2004-01-27 21:06:16 127.0.0.1 POST /NR/System/Marshalling/resstub.asp - 80 - 127.0.0.1 - 200 0 0
quote:

> Export works fine... actually very fast
> I've checked the FAQ and still get the error.
> Verified that /NR and /MCMS point to the correct locations & have anon permissions.
> Verified the /NR/rdonlyres points to the correct location.
> I can successfully open the SDO in WinZip
> The SDO export is only 12kb in size... tiny (contains a new template gallery)
> Cleared CMS cache
> Cleared IE offline cache
> Increased CMS cache



I have been able to import into this server previously, but I can't tell anything that's changed.
AC

2004-02-04, 10:44 am

Win2003, MCMS2002 SP1

I also stuck a test.aspx page in the /MCMS/SiteDeployment directory that wrote out the current timestamp... ran just fine.
"AC" <spam@aNOSPAMMEconnell.com> wrote in message news:Oa4euqR5DHA.2740@TK2MSFTNGP09.phx.gbl...
Get this when trying to view an input report:
Error: 0
Description: The remote server returned an error: (500) Internal Server Error.
Severity: 5
Source: System
Debug info: N/A
Extra info: N/A
Client Source: CImProgress::DoReport
Recommended Action: N/A

Found the following in the iis log file:
2004-01-27 21:06:11 127.0.0.1 POST /MCMS/SiteDeployment/cmsxmlstub.aspx CMSAUTHTOKEN=6du3ayvk2eyzq23sxbiyigpvja5
wg6ne2g4li2q43ho22uowpg22yca2vqsk5rmy46b
nhrgipdrzzv5lakxwu4w4jh 80 - 127.0.0.1 - 500 0 0

2004-01-27 21:06:16 127.0.0.1 POST /NR/System/Marshalling/resstub.asp - 80 - 127.0.0.1 - 200 0 0
quote:

> Export works fine... actually very fast
> I've checked the FAQ and still get the error.
> Verified that /NR and /MCMS point to the correct locations & have anon permissions.
> Verified the /NR/rdonlyres points to the correct location.
> I can successfully open the SDO in WinZip
> The SDO export is only 12kb in size... tiny (contains a new template gallery)
> Cleared CMS cache
> Cleared IE offline cache
> Increased CMS cache



I have been able to import into this server previously, but I can't tell anything that's changed.
Stefan [MSFT]

2004-02-04, 10:44 am

Hi AC,

please check this article:
http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274

Cheers,
Stefan..

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"AC" <spam@aNOSPAMMEconnell.com> wrote in message
news:Oa4euqR5DHA.2740@TK2MSFTNGP09.phx.gbl...
Get this when trying to view an input report:
Error: 0
Description: The remote server returned an error: (500) Internal Server
Error.
Severity: 5
Source: System
Debug info: N/A
Extra info: N/A
Client Source: CImProgress::DoReport
Recommended Action: N/A

Found the following in the iis log file:
2004-01-27 21:06:11 127.0.0.1 POST /MCMS/SiteDeployment/cmsxmlstub.aspx
CMSAUTHTOKEN=6du3ayvk2eyzq23sxbiyigpvja5
wg6ne2g4li2q43ho22uowpg22yca2vqsk5rm
y46bnhrgipdrzzv5lakxwu4w4jh 80 - 127.0.0.1 - 500 0 0

2004-01-27 21:06:16 127.0.0.1 POST /NR/System/Marshalling/resstub.asp - 80 -
127.0.0.1 - 200 0 0
quote:

> Export works fine... actually very fast
> I've checked the FAQ and still get the error.
> Verified that /NR and /MCMS point to the correct locations & have anon


permissions.
quote:

> Verified the /NR/rdonlyres points to the correct location.
> I can successfully open the SDO in WinZip
> The SDO export is only 12kb in size... tiny (contains a new template


gallery)
quote:

> Cleared CMS cache
> Cleared IE offline cache
> Increased CMS cache



I have been able to import into this server previously, but I can't tell
anything that's changed.


AC

2004-02-04, 10:44 am

Thanks... I did but unfortunately nothing. Any other ideas before I'm stuck
with PSS?

-AC

"Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message
news:ehxt14R5DHA.1672@TK2MSFTNGP12.phx.gbl...
quote:

> Hi AC,
>
> please check this article:
>


http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274
quote:

>
> Cheers,
> Stefan..
>
> --
> This posting is provided "AS IS" with no warranties, and confers no


rights.
quote:

>
>
> "AC" <spam@aNOSPAMMEconnell.com> wrote in message
> news:Oa4euqR5DHA.2740@TK2MSFTNGP09.phx.gbl...
> Get this when trying to view an input report:
> Error: 0
> Description: The remote server returned an error: (500) Internal Server
> Error.
> Severity: 5
> Source: System
> Debug info: N/A
> Extra info: N/A
> Client Source: CImProgress::DoReport
> Recommended Action: N/A
>
> Found the following in the iis log file:
> 2004-01-27 21:06:11 127.0.0.1 POST /MCMS/SiteDeployment/cmsxmlstub.aspx
>


CMSAUTHTOKEN=6du3ayvk2eyzq23sxbiyigpvja5
wg6ne2g4li2q43ho22uowpg22yca2vqsk5rm[QUO
TE]
> y46bnhrgipdrzzv5lakxwu4w4jh 80 - 127.0.0.1 - 500 0 0
>
> 2004-01-27 21:06:16 127.0.0.1 POST /NR/System/Marshalling/resstub.asp -
[/QUOTE]
80 -
quote:

> 127.0.0.1 - 200 0 0
>
> permissions.
> gallery)
>
> I have been able to import into this server previously, but I can't tell
> anything that's changed.
>
>




Stefan [MSFT]

2004-02-04, 10:44 am

Hi AC,

did you check all the hints in this article?
The last hint is to take a netmon trace. Did you do this?

Cheers,
Stefan..

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"AC" <spam@aNOSPAMMEconnell.com> wrote in message
news:uQvcB#R5DHA.2168@TK2MSFTNGP12.phx.gbl...
quote:

> Thanks... I did but unfortunately nothing. Any other ideas before I'm


stuck
quote:

> with PSS?
>
> -AC
>
> "Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message
> news:ehxt14R5DHA.1672@TK2MSFTNGP12.phx.gbl...
>


http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274
quote:

> rights.
Server
quote:
[color=darkred]
>


CMSAUTHTOKEN=6du3ayvk2eyzq23sxbiyigpvja5
wg6ne2g4li2q43ho22uowpg22yca2vqsk5rm[QUO
TE]
> 80 -
>
>




AC

2004-02-04, 10:44 am

Not yet as I am not familiar with how to use netmon.

"Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message
news:OV$NGqS5DHA.2404@TK2MSFTNGP12.phx.gbl...
quote:

> Hi AC,
>
> did you check all the hints in this article?
> The last hint is to take a netmon trace. Did you do this?
>
> Cheers,
> Stefan..
>
> --
> This posting is provided "AS IS" with no warranties, and confers no


rights.
quote:

>
>
> "AC" <spam@aNOSPAMMEconnell.com> wrote in message
> news:uQvcB#R5DHA.2168@TK2MSFTNGP12.phx.gbl...
> stuck
>


http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274
quote:

> Server
/MCMS/SiteDeployment/cmsxmlstub.aspx[QUOTE][color=darkred]
>


CMSAUTHTOKEN=6du3ayvk2eyzq23sxbiyigpvja5
wg6ne2g4li2q43ho22uowpg22yca2vqsk5rm[QUO
TE]
/NR/System/Marshalling/resstub.asp -
quote:
[color=darkred]
anon[QUOTE][color=darkred]
tell[QUOTE][color=darkred]
>
>




Stefan [MSFT]

2004-02-04, 10:44 am

Hi AC,

netmon is quite easy to use.
It is part of any Window Server product.
If you have more than one network card you need to ensure that netmon binds
to the right one (you can select by MAC address which can be found using
IPCONFIG /all
then start netmon, do the test (you need to ensure that client and server
arr NOT on the same machine as netmon cannot trace machine internal
traffic).

Then stop netmon and check the packages.
You can filter the result by protocol, port, ...
If you have trouble to evaluate the trace you could also ping me again and I
will do this.

Cheers,
Stefan

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"AC" <spam@aNOSPAM.com> wrote in message
news:#BWZPgT5DHA.1592@TK2MSFTNGP10.phx.gbl...
quote:

> Not yet as I am not familiar with how to use netmon.
>
> "Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message
> news:OV$NGqS5DHA.2404@TK2MSFTNGP12.phx.gbl...
> rights.
>


http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274
quote:

> /MCMS/SiteDeployment/cmsxmlstub.aspx
>


CMSAUTHTOKEN=6du3ayvk2eyzq23sxbiyigpvja5
wg6ne2g4li2q43ho22uowpg22yca2vqsk5rm[QUO
TE]
> /NR/System/Marshalling/resstub.asp -
> anon
template
quote:
[color=darkred]
> tell
>
>




AC

2004-02-04, 10:45 am

Been working with PSS all day. Ends up looks like CMS & SPS with a portal
aren't playing well together based off something in the web.config SPS puts
in the root of the site when creating a portal.

_AC

"Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message
news:%23lfvuTY5DHA.504@TK2MSFTNGP11.phx.gbl...
quote:

> Hi AC,
>
> netmon is quite easy to use.
> It is part of any Window Server product.
> If you have more than one network card you need to ensure that netmon


binds
quote:

> to the right one (you can select by MAC address which can be found using
> IPCONFIG /all
> then start netmon, do the test (you need to ensure that client and server
> arr NOT on the same machine as netmon cannot trace machine internal
> traffic).
>
> Then stop netmon and check the packages.
> You can filter the result by protocol, port, ...
> If you have trouble to evaluate the trace you could also ping me again and


I
quote:

> will do this.
>
> Cheers,
> Stefan
>
> --
> This posting is provided "AS IS" with no warranties, and confers no


rights.
quote:

>
>
> "AC" <spam@aNOSPAM.com> wrote in message
> news:#BWZPgT5DHA.1592@TK2MSFTNGP10.phx.gbl...
I'm[QUOTE][color=darkred]
>


http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274
quote:

no[QUOTE][color=darkred]
>


CMSAUTHTOKEN=6du3ayvk2eyzq23sxbiyigpvja5
wg6ne2g4li2q43ho22uowpg22yca2vqsk5rm[QUO
TE]
have
quote:
[color=darkred]
> template
can't[QUOTE][color=darkred]
>
>




Stefan [MSFT]

2004-02-04, 10:46 am

That makes sense.
CMS often has trouble with web.config files in the root.

Cheers,
Stefan.

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"AC" <spam@aNOSPAMMEconnell.com> wrote in message
news:eZ3XE9e5DHA.2540@TK2MSFTNGP11.phx.gbl...
quote:

> Been working with PSS all day. Ends up looks like CMS & SPS with a portal
> aren't playing well together based off something in the web.config SPS


puts
quote:

> in the root of the site when creating a portal.
>
> _AC
>
> "Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message
> news:%23lfvuTY5DHA.504@TK2MSFTNGP11.phx.gbl...
> binds
server
quote:
[color=darkred]
and[QUOTE][color=darkred]
> I
> rights.
> I'm
>


http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274
quote:

> no
Internal[QUOTE][color=darkred]
>


CMSAUTHTOKEN=6du3ayvk2eyzq23sxbiyigpvja5
wg6ne2g4li2q43ho22uowpg22yca2vqsk5rm[QUO
TE]
> have
> can't
>
>




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