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Author Page not found when Saving
newsgroup user

2004-02-06, 4:40 am

On a busy system that does both delivery and content authoring, the users are seeing the following problem approximately 20% of the time.

When editing a posting, either new or existing, often when they Save or Save and Exit, they get a 404 Page not found. When this happens, a new page does not appear and changes to an existing page were not saved.

Any ideas on what to look at in trying to debug this?
Stefan [MSFT]

2004-02-06, 9:39 am

Hi Clif,

this is most likely not a 404 page not found but DNS error, server not
found.
This is a known bug in IE.
Have a look here:
http://support.microsoft.com/default.aspx?id=821814

Cheers,
Stefan

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Clif Peterson" <clifton.r.peterson@intel.com> wrote in message
news:93298A0B-AF3C-405C-8706-B0012005EE7B@microsoft.com...
> On a busy system that does both delivery and content authoring, the users

are seeing the following problem approximately 20% of the time.
>
> When editing a posting, either new or existing, often when they Save or

Save and Exit, they get a 404 Page not found. When this happens, a new page
does not appear and changes to an existing page were not saved.
>
> Any ideas on what to look at in trying to debug this?



newsgroup user

2004-02-06, 12:36 pm

Interesting.

I'd already looked through the server logs and couldn't see 404 errors to back up what they were reporting, so I'm now waiting for some screen shots with the exact error.
Stefan [MSFT]

2004-02-06, 9:34 pm

Hi Clif,

this proves my assumption.
You should open a support call with Microsoft and request the hotfix I
suggested.
You need to be aware that this fix needs to be installed on every authoring
browser machine.

Cheers,
Stefan.

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Clif Peterson" <anonymous@discussions.microsoft.com> wrote in message
news:C757303E-41F9-493C-8323-C6DF59D347F3@microsoft.com...
> Interesting.
>
> I'd already looked through the server logs and couldn't see 404 errors to

back up what they were reporting, so I'm now waiting for some screen shots
with the exact error.


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