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Home > Archive > Microsoft Content Management Server > March 2004 > Server Application Unavailable
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Server Application Unavailable
|
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| Alexandre Nardi 2004-03-01, 3:38 pm |
| Hi,
I'm using CMS 2002 (with SP1) and Win 2003 Standard Edition. When I
try to browse to my cms site, I receive the "Server Application
Unavailalbe message". This also occurs when trying to import or export
a package in Site Manager, but with the message 500: Internal Server
Error.
The server has 2 processors, so I've got the fix (821157) and
installed it. But the problem continues.
The application log has no message about it, and the IIS log has
the following:
#Software: Microsoft Internet Information Services 6.0
#Version: 1.0
#Date: 2004-03-01 20:23:13
#Fields: date time s-sitename s-computername s-ip cs-method
cs-uri-stem cs-uri-query s-port cs-username c-ip cs-version
cs(User-Agent) cs(Cookie) cs(Referer) cs-host sc-status sc-substatus
sc-win32-status sc-bytes cs-bytes time-taken
2004-03-01 20:23:13 W3SVC1 THWEB02 200.225.84.15 GET /care - 80 -
200.225.84.15 HTTP/1.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
- - 200.225.84.15 401 2 2148074254 1872 272 218
2004-03-01 20:23:17 W3SVC1 THWEB02 200.225.84.15 GET /care - 80 -
200.225.84.15 HTTP/1.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
- - 200.225.84.15 401 1 0 2084 355 0
2004-03-01 20:23:17 W3SVC1 THWEB02 200.225.84.15 GET /care - 80
THWEB02\cmsadmin 200.225.84.15 HTTP/1.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
- - 200.225.84.15 301 0 0 354 519 15
2004-03-01 20:23:17 W3SVC1 THWEB02 200.225.84.15 GET
/care/Default.aspx - 80 THWEB02\cmsadmin 200.225.84.15 HTTP/1.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
- - 200.225.84.15 500 0 0 846 273 297
Somebody could help me, please?
Thanks in advance.
| |
| Stefan [MSFT] 2004-03-02, 7:35 am |
| Hi Aleandre,
please check these articles:
http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#338EC18A-3FE8-4519-A002-CF711B17A5CF
http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274
Cheers,
Stefan.
--
This posting is provided "AS IS" with no warranties, and confers no rights.
"Alexandre Nardi" <nardi@opus-software.com.br> wrote in message
news:56abbd52.0403011233.590d0e8d@posting.google.com...
> Hi,
> I'm using CMS 2002 (with SP1) and Win 2003 Standard Edition. When I
> try to browse to my cms site, I receive the "Server Application
> Unavailalbe message". This also occurs when trying to import or export
> a package in Site Manager, but with the message 500: Internal Server
> Error.
> The server has 2 processors, so I've got the fix (821157) and
> installed it. But the problem continues.
> The application log has no message about it, and the IIS log has
> the following:
>
> #Software: Microsoft Internet Information Services 6.0
> #Version: 1.0
> #Date: 2004-03-01 20:23:13
> #Fields: date time s-sitename s-computername s-ip cs-method
> cs-uri-stem cs-uri-query s-port cs-username c-ip cs-version
> cs(User-Agent) cs(Cookie) cs(Referer) cs-host sc-status sc-substatus
> sc-win32-status sc-bytes cs-bytes time-taken
> 2004-03-01 20:23:13 W3SVC1 THWEB02 200.225.84.15 GET /care - 80 -
> 200.225.84.15 HTTP/1.1
> Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
> - - 200.225.84.15 401 2 2148074254 1872 272 218
> 2004-03-01 20:23:17 W3SVC1 THWEB02 200.225.84.15 GET /care - 80 -
> 200.225.84.15 HTTP/1.1
> Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
> - - 200.225.84.15 401 1 0 2084 355 0
> 2004-03-01 20:23:17 W3SVC1 THWEB02 200.225.84.15 GET /care - 80
> THWEB02\cmsadmin 200.225.84.15 HTTP/1.1
> Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
> - - 200.225.84.15 301 0 0 354 519 15
> 2004-03-01 20:23:17 W3SVC1 THWEB02 200.225.84.15 GET
> /care/Default.aspx - 80 THWEB02\cmsadmin 200.225.84.15 HTTP/1.1
> Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
> - - 200.225.84.15 500 0 0 846 273 297
>
> Somebody could help me, please?
> Thanks in advance.
| |
| Alexandre Nardi 2004-03-02, 12:36 pm |
| Hi Stefan,
I already did it, but the problem remains. I receive messages 401.2,
401.1 and then 500. The account I'm using is a local administrator.
It seems to be an authorization problem, so I, as a test of course,
include the users anonymous, aspnet, iusr_thweb02 in the
administrators group. The result was the same.
Is there some dlls version that I could check or another tip?
Thanks.
"Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message news:<uyFGXyEAEHA.2012@TK2MSFTNGP11.phx.gbl>...[color=darkred]
> Hi Aleandre,
>
> please check these articles:
>
> http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#338EC18A-3FE8-4519-A002-CF711B17A5CF
>
> http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274
>
> Cheers,
> Stefan.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Alexandre Nardi" <nardi@opus-software.com.br> wrote in message
> news:56abbd52.0403011233.590d0e8d@posting.google.com...
| |
| Stefan [MSFT] 2004-03-02, 8:36 pm |
| Hi Alexandre,
on which files do you get a 401?
Could you please post the relevant snippet of the IIS log?
Cheers,
Stefan.
--
This posting is provided "AS IS" with no warranties, and confers no rights.
"Alexandre Nardi" <nardi@opus-software.com.br> wrote in message
news:56abbd52.0403020857.3540f4d2@posting.google.com...
> Hi Stefan,
> I already did it, but the problem remains. I receive messages 401.2,
> 401.1 and then 500. The account I'm using is a local administrator.
> It seems to be an authorization problem, so I, as a test of course,
> include the users anonymous, aspnet, iusr_thweb02 in the
> administrators group. The result was the same.
> Is there some dlls version that I could check or another tip?
> Thanks.
>
> "Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message
news:<uyFGXyEAEHA.2012@TK2MSFTNGP11.phx.gbl>...[color=darkred]
http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#338EC18A-3FE8-4519-A002-CF711B17A5CF[color=darkred]
http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274[color=darkred]
rights.[color=darkred]
| |
| Alexandre Nardi 2004-03-03, 7:36 am |
| Hi Stefan,
I already sent the snippet in my first message. BTW, there it goes:
#Software: Microsoft Internet Information Services 6.0
#Version: 1.0
#Date: 2004-03-03 12:26:38
#Fields: date time s-sitename s-computername s-ip cs-method
cs-uri-stem cs-uri-query s-port cs-username c-ip cs-version
cs(User-Agent) cs(Cookie) cs(Referer) cs-host sc-status sc-substatus
sc-win32-status sc-bytes cs-bytes time-taken
2004-03-03 12:26:38 W3SVC1 THWEB02 200.225.84.15 GET /care - 80 -
200.207.162.18 HTTP/1.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
- - 200.225.84.15 401 2 2148074254 1872 413 3062
2004-03-03 12:26:58 W3SVC1 THWEB02 200.225.84.15 GET /care - 80 -
200.207.162.18 HTTP/1.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
- - 200.225.84.15 401 1 0 2084 496 6453
2004-03-03 12:26:58 W3SVC1 THWEB02 200.225.84.15 GET /care - 80
thweb02\cmsadmin 200.207.162.18 HTTP/1.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
- - 200.225.84.15 301 0 0 354 656 0
2004-03-03 12:26:58 W3SVC1 THWEB02 200.225.84.15 GET
/care/Default.aspx - 80 thweb02\cmsadmin 200.207.162.18 HTTP/1.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
- - 200.225.84.15 500 0 0 846 414 375
"Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message news:<OOS6enLAEHA.1288@TK2MSFTNGP10.phx.gbl>...[color=darkred]
> Hi Alexandre,
>
> on which files do you get a 401?
> Could you please post the relevant snippet of the IIS log?
>
> Cheers,
> Stefan.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Alexandre Nardi" <nardi@opus-software.com.br> wrote in message
> news:56abbd52.0403020857.3540f4d2@posting.google.com...
> news:<uyFGXyEAEHA.2012@TK2MSFTNGP11.phx.gbl>...
> http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#338EC18A-3FE8-4519-A002-CF711B17A5CF
> http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274
> rights.
| |
| Stefan [MSFT] 2004-03-03, 8:36 am |
| Hi Alexandre,
/care seems to be a virtual directory and not a channel - or why does it
redirect to default.aspx in this directory?
Cheers,
Stefan.
--
This posting is provided "AS IS" with no warranties, and confers no rights.
"Alexandre Nardi" <nardi@opus-software.com.br> wrote in message
news:56abbd52.0403030434.3fea5e39@posting.google.com...
> Hi Stefan,
> I already sent the snippet in my first message. BTW, there it goes:
>
> #Software: Microsoft Internet Information Services 6.0
> #Version: 1.0
> #Date: 2004-03-03 12:26:38
> #Fields: date time s-sitename s-computername s-ip cs-method
> cs-uri-stem cs-uri-query s-port cs-username c-ip cs-version
> cs(User-Agent) cs(Cookie) cs(Referer) cs-host sc-status sc-substatus
> sc-win32-status sc-bytes cs-bytes time-taken
> 2004-03-03 12:26:38 W3SVC1 THWEB02 200.225.84.15 GET /care - 80 -
> 200.207.162.18 HTTP/1.1
> Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
> - - 200.225.84.15 401 2 2148074254 1872 413 3062
> 2004-03-03 12:26:58 W3SVC1 THWEB02 200.225.84.15 GET /care - 80 -
> 200.207.162.18 HTTP/1.1
> Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
> - - 200.225.84.15 401 1 0 2084 496 6453
> 2004-03-03 12:26:58 W3SVC1 THWEB02 200.225.84.15 GET /care - 80
> thweb02\cmsadmin 200.207.162.18 HTTP/1.1
> Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
> - - 200.225.84.15 301 0 0 354 656 0
> 2004-03-03 12:26:58 W3SVC1 THWEB02 200.225.84.15 GET
> /care/Default.aspx - 80 thweb02\cmsadmin 200.207.162.18 HTTP/1.1
> Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
> - - 200.225.84.15 500 0 0 846 414 375
>
> "Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message
news:<OOS6enLAEHA.1288@TK2MSFTNGP10.phx.gbl>...[color=darkred]
rights.[color=darkred]
http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#338EC18A-3FE8-4519-A002-CF711B17A5CF[color=darkred]
http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274[color=darkred]
When I[color=darkred]
export[color=darkred]
Server[color=darkred]
has[color=darkred]
sc-substatus[color=darkred]
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)[color=darkred]
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)[color=darkred]
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)[color=darkred]
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)[color=darkred]
| |
| Alexandre Nardi 2004-03-03, 2:36 pm |
| Actually care is both: a virtual directory and a channel.
In fact, any asp.net site results the same after the CMS installation.
"Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message news:<#vJPe7RAEHA.1456@TK2MSFTNGP09.phx.gbl>...[color=darkred]
> Hi Alexandre,
>
> /care seems to be a virtual directory and not a channel - or why does it
> redirect to default.aspx in this directory?
>
> Cheers,
> Stefan.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Alexandre Nardi" <nardi@opus-software.com.br> wrote in message
> news:56abbd52.0403030434.3fea5e39@posting.google.com...
> news:<OOS6enLAEHA.1288@TK2MSFTNGP10.phx.gbl>...
> rights.
> news:<uyFGXyEAEHA.2012@TK2MSFTNGP11.phx.gbl>...
> http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#338EC18A-3FE8-4519-A002-CF711B17A5CF
> http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274
> rights.
> When I
> export
> Server
> has
> sc-substatus
> Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
> Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
> Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
> Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322)
| |
| Stefan [MSFT] 2004-03-03, 7:36 pm |
| still: why does it do the redirect?
If it is a channel, then either the channel rendering script or the default
posting will be called - never the default.aspx - if not your code does the
redirect to this file.
The error seems to be in the default.aspx file which is not a CMS file.
Cheers,
Stefan
--
This posting is provided "AS IS" with no warranties, and confers no rights.
"Alexandre Nardi" <nardi@opus-software.com.br> wrote in message
news:56abbd52.0403031134.580843ce@posting.google.com...
> Actually care is both: a virtual directory and a channel.
> In fact, any asp.net site results the same after the CMS installation.
>
> "Stefan [MSFT]" <stefang@online.microsoft.com> wrote in message
news:<#vJPe7RAEHA.1456@TK2MSFTNGP09.phx.gbl>...[color=darkred]
rights.[color=darkred]
401.2,[color=darkred]
administrator.[color=darkred]
course,[color=darkred]
http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#338EC18A-3FE8-4519-A002-CF711B17A5CF[color=darkred]
http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#DD159085-1AFB-4244-AE6D-D0A1C0E9E274[color=darkred]
no[color=darkred]
Edition.[color=darkred]
Application[color=darkred]
or[color=darkred]
and[color=darkred]
log[color=darkred]
80 -[color=darkred]
80 -[color=darkred]
80[color=darkred]
HTTP/1.1[color=darkred]
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