Microsoft Content Management Server - Import errors

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Author Import errors
Göran Tänzer

2005-06-15, 7:48 am

Hi there,

i've reinstalled our cms server with the following configuration:
Windows 2003 - SP1
Sql Server 2000 - SP4
MCMS - SP1

I have configured it as always (reconfigurating the machine.config,
web.config files for long running imports)
When i try to import my last backup (450 mb) i receive the following error
message immediatly (import is at 0%)

Error: 0
Description: Exception of type System.OutOfMemoryException was thrown.
Severity: 5
Source: (ISOK File nrxmlproxy.cpp, Line 673)
Debug info: N/A
Extra info: N/A
Client Source: CImProgress::ProcessPackage
Recommended Action: N/A

The machine has 2 GB Physical Mem, 4 GB Virt Mem
Are there any problems with the lastes service packs and mcms? Is there any
new memory limitation?

Thanks

Göran
Stefan [MSFT]

2005-06-15, 7:48 am

Hi Göran,

no there are no new memory limits.
Maybe you have some very big resource files in the SDO (> 100 MB)?
These huge files can cause such problems.

Cheers,
Stefan


"Göran Tänzer" <GranTnzer@discussions.microsoft.com> schrieb im Newsbeitrag
news:A7F7E5D2-EBBF-42FF-A9B8-489847A87733@microsoft.com...
> Hi there,
>
> i've reinstalled our cms server with the following configuration:
> Windows 2003 - SP1
> Sql Server 2000 - SP4
> MCMS - SP1
>
> I have configured it as always (reconfigurating the machine.config,
> web.config files for long running imports)
> When i try to import my last backup (450 mb) i receive the following error
> message immediatly (import is at 0%)
>
> Error: 0
> Description: Exception of type System.OutOfMemoryException was thrown.
> Severity: 5
> Source: (ISOK File nrxmlproxy.cpp, Line 673)
> Debug info: N/A
> Extra info: N/A
> Client Source: CImProgress::ProcessPackage
> Recommended Action: N/A
>
> The machine has 2 GB Physical Mem, 4 GB Virt Mem
> Are there any problems with the lastes service packs and mcms? Is there
> any
> new memory limitation?
>
> Thanks
>
> Göran



Göran Tänzer

2005-06-15, 7:48 am

Yes. its 450 MB! (look at my previous post )
But my development server can import this file.

Usually the import failes half on the way with some timeouts or disk
space/memory warnings.

The strange thing about this error is, that the error occurs just after i
hit the import / preview button at 0% of the file with about 1.6 GB free
physical memory!

Regards

Göran

"Stefan [MSFT]" wrote:

> Hi Göran,
>
> no there are no new memory limits.
> Maybe you have some very big resource files in the SDO (> 100 MB)?
> These huge files can cause such problems.
>
> Cheers,
> Stefan
>
>
> "Göran Tänzer" <GranTnzer@discussions.microsoft.com> schrieb im Newsbeitrag
> news:A7F7E5D2-EBBF-42FF-A9B8-489847A87733@microsoft.com...
>
>
>

Angus Logan [MVP]

2005-06-15, 7:48 am

Thats wierd.

Why don't you:

1) Create a new DB on your dev server
2) Import the SDO into your dev server
3) Detatch the database and reattach on your production server?
4) point your production MCMS instance to the new database
* only until you can resolve this issue *

Regards
--
________________________________________


Angus Logan (MCAD/MCDBA/MCP/MVP for MCMS)
Product Specialist
Microsoft Application Solutions
Data#3 Limited
E angus_logan@data3.com.au
BLOG www.anguslogan.com
________________________________________

"Göran Tänzer" <GranTnzer@discussions.microsoft.com> wrote in message
news:B7197E28-AB2C-4C64-8E63-5E6A343D26D8@microsoft.com...[vbcol=seagreen]
> Yes. its 450 MB! (look at my previous post )
> But my development server can import this file.
>
> Usually the import failes half on the way with some timeouts or disk
> space/memory warnings.
>
> The strange thing about this error is, that the error occurs just after i
> hit the import / preview button at 0% of the file with about 1.6 GB free
> physical memory!
>
> Regards
>
> Göran
>
> "Stefan [MSFT]" wrote:
>


Stefan [MSFT]

2005-06-15, 7:48 am

Hi Göran,

I did not mean the SDO file - I ment the size of the resources included in
the SDO file.
Are there any resource files with more than 100 MB included?

Cheers,
Stefan


"Göran Tänzer" <GranTnzer@discussions.microsoft.com> schrieb im Newsbeitrag
news:B7197E28-AB2C-4C64-8E63-5E6A343D26D8@microsoft.com...[vbcol=seagreen]
> Yes. its 450 MB! (look at my previous post )
> But my development server can import this file.
>
> Usually the import failes half on the way with some timeouts or disk
> space/memory warnings.
>
> The strange thing about this error is, that the error occurs just after i
> hit the import / preview button at 0% of the file with about 1.6 GB free
> physical memory!
>
> Regards
>
> Göran
>
> "Stefan [MSFT]" wrote:
>


Göran Tänzer

2005-06-15, 7:48 am

there is no file in our resource gallery which is larger than 10 mb

"Stefan [MSFT]" wrote:

> Hi Göran,
>
> I did not mean the SDO file - I ment the size of the resources included in
> the SDO file.
> Are there any resource files with more than 100 MB included?
>
> Cheers,
> Stefan
>
>
> "Göran Tänzer" <GranTnzer@discussions.microsoft.com> schrieb im Newsbeitrag
> news:B7197E28-AB2C-4C64-8E63-5E6A343D26D8@microsoft.com...
>
>
>

Stefan [MSFT]

2005-06-15, 7:48 am

Hi Göran,

then it might be that the application pool is the same that is used by your
web application.
An APP pool for ASP.NET is limited to 800 MB. If you MCMS application uses
lots of memory then there might not be enough memory to do site deployment.

Please create a new web site and use a different application pool for this
new website.
Configure this web site as read-write web entry point and access this new
web entry point using SiteManager and check if the import goes through.

Cheers,
Stefan


"Göran Tänzer" <GranTnzer@discussions.microsoft.com> schrieb im Newsbeitrag
news:79F3D4EB-94FC-4F10-A30B-0B24A6E86315@microsoft.com...[vbcol=seagreen]
> there is no file in our resource gallery which is larger than 10 mb
>
> "Stefan [MSFT]" wrote:
>


Michael Andy Poulsen

2005-06-23, 5:55 pm

Hi Göran, Stefan & Angus,

We've got the same problem, and tried the creating a new web site and a
different application pool - with out luck.

We've lost two weeks of work populating our site (my fault :-( ) and not
being able to import the sdo-file we did before modifying the site, has
increased the level of stress quite a lot.

Do you have any other suggestions? Is it possible to restore the database
from a back-up?


Regards

Michael Andy Poulsen



"Stefan [MSFT]" wrote:

> Hi Göran,
>
> then it might be that the application pool is the same that is used by your
> web application.
> An APP pool for ASP.NET is limited to 800 MB. If you MCMS application uses
> lots of memory then there might not be enough memory to do site deployment.
>
> Please create a new web site and use a different application pool for this
> new website.
> Configure this web site as read-write web entry point and access this new
> web entry point using SiteManager and check if the import goes through.
>
> Cheers,
> Stefan
>
>
> "Göran Tänzer" <GranTnzer@discussions.microsoft.com> schrieb im Newsbeitrag
> news:79F3D4EB-94FC-4F10-A30B-0B24A6E86315@microsoft.com...
>
>
>

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