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Home > Archive > Microsoft Content Management Server > July 2005 > 404 errors from all CMS pages
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404 errors from all CMS pages
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| Phil Mellor 2005-07-12, 5:55 pm |
| Hello,
I'm experiencing bizarre problems with a CMS server, Enterprise edition.
Here's a description of what happens, and the server configuration:
You go to a posting, eg http://servername/default.html. The page renders
correctly; you can browse around the site perfectly.
Wait a few minutes. Click reload or follow a link. All CMS pages now return
a 404 error.
The IIS log shows this:
2005-07-12 15:17:27 10.34.101.26 GET /default.html - 80 MYDOMAIN\myuser
10.34.101.26
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322)
404 0 2
Resetting IIS or recycling applications won't fix the problem. One trick
which does work is to go the SCA, general tab, click configure (opening the
host header mapping dialogue), and click OK. The pages then do not return 404
(until the problem reoccurs). I'm sure there must be a better way, though.
In all cases, static pages and images (ones which exist on the server as
flat files) work fine. It's only MCMS generated content that 404s.
I've tried connecting locally and remotely.
Sharepoint portal server 2003 is also installed on the server. I've checked
that the MCMS virtual server has not been extended with Windows Sharepoint
Services.
The MCMS site uses Windows authentication in web.config. Windows
authentication is turned on in IIS, anonymous access is disabled. Guest
access in CMS is turned off too. I'm authenticating as a user with CMS Admin
rights.
Could this be related to the HTTP connection timeout / keep-alive?
Keep-alive is turned on, and the connection timeout is 120 seconds.
I think the problem must be related to MCMS SP1a, which was installed this
morning. (SP1 was installed already). I've tried repairing it through
add/remove programs in control panel.
Does anybody have any advice on solving this problem?
Cheers
Phil
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| Stefan [MSFT] 2005-07-12, 5:55 pm |
| Hi Phil,
it might be a connectivity problem between your MCMS server and the SQL
server.
This could cause this. If the MCMS server is not able to lookup the
information about the channels and postings it will end up returning a 404
as it did not find the items.
When running the DCA a separate connection to SQL is established which might
be the reason why the problem is resolved.
You should open a support case with Microsoft to get this analyzed in more
detail.
Cheers,
Stefan
--
This posting is provided "AS IS" with no warranties, and confers no rights
New to MCMS?
Check out this book: Building Websites Using MCMS: http://tinyurl.com/6zj44
----------------------
"Phil Mellor" <Phil Mellor@discussions.microsoft.com> wrote in message
news:D1CF3529-5149-4EAE-8D8F-B5C2C7955753@microsoft.com...
> Hello,
>
> I'm experiencing bizarre problems with a CMS server, Enterprise edition.
> Here's a description of what happens, and the server configuration:
>
> You go to a posting, eg http://servername/default.html. The page renders
> correctly; you can browse around the site perfectly.
>
> Wait a few minutes. Click reload or follow a link. All CMS pages now
> return
> a 404 error.
>
> The IIS log shows this:
> 2005-07-12 15:17:27 10.34.101.26 GET /default.html - 80 MYDOMAIN\myuser
> 10.34.101.26
> Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322)
> 404 0 2
>
> Resetting IIS or recycling applications won't fix the problem. One trick
> which does work is to go the SCA, general tab, click configure (opening
> the
> host header mapping dialogue), and click OK. The pages then do not return
> 404
> (until the problem reoccurs). I'm sure there must be a better way,
> though.
>
> In all cases, static pages and images (ones which exist on the server as
> flat files) work fine. It's only MCMS generated content that 404s.
>
> I've tried connecting locally and remotely.
>
> Sharepoint portal server 2003 is also installed on the server. I've
> checked
> that the MCMS virtual server has not been extended with Windows Sharepoint
> Services.
>
> The MCMS site uses Windows authentication in web.config. Windows
> authentication is turned on in IIS, anonymous access is disabled. Guest
> access in CMS is turned off too. I'm authenticating as a user with CMS
> Admin
> rights.
>
> Could this be related to the HTTP connection timeout / keep-alive?
> Keep-alive is turned on, and the connection timeout is 120 seconds.
>
> I think the problem must be related to MCMS SP1a, which was installed this
> morning. (SP1 was installed already). I've tried repairing it through
> add/remove programs in control panel.
>
>
> Does anybody have any advice on solving this problem?
>
> Cheers
>
> Phil
| |
| riscos@gmail.com 2005-07-14, 5:51 pm |
| Stefan [MSFT] wrote:
> it might be a connectivity problem between your MCMS server and the SQL
> server.
> This could cause this. If the MCMS server is not able to lookup the
> information about the channels and postings it will end up returning a 404
> as it did not find the items.
>
> When running the DCA a separate connection to SQL is established which might
> be the reason why the problem is resolved.
In the end I just reinstalled MCMS and SP1a, as this seemed quicker
than trying to fix the broken configuration. Works fine now.
Cheers,
Phil
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