Microsoft Content Management Server - Import of .rop failed

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Author Import of .rop failed
Ashish

2005-08-04, 2:47 am

Hi,

We are using CMS 2001.
I am trying to import a rop file send by our client.
The import is failing and gives an error, the error is as follows

An error has occurred that has interfered with the generation of this
report. Please try the operation again, and contact your system administrator
should this error persist.

Error ID: 0
Source File:
Source Method: (File
P:\NR\Server\NRSiteDeployServer\Import\I
NRImportObjectServerImpl.cpp, Line
2364)
Source Line: 0
Description: Unexpected NULL pointer value
Recommended Action:,


Please help.
Regards,
Ashish


jarkkotv

2005-08-04, 7:54 am

Hi Ashish!

Are you and your client using the exact same version of the MCMS 2001
(SP, hotfixes etc) ? Versions needs to exactly the same, otherwise
export/import wont work. One other thing causing this, might be the
size of the ROP-package. What is the size of that package?

Jarkko

Stefan [MSFT]

2005-08-04, 5:56 pm

Hi Ashish,

this can be caused by a problem in the ROP file or a problem in the
destination database.
You should open a support case for this can indicate either a database
inconsistancy in the source or the destination database.

Cheers,
Stefan

--
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----------------------


"Ashish" <Ashish@discussions.microsoft.com> wrote in message
news:E860C5C6-A287-4389-82BA-D0FB2200E308@microsoft.com...
> Hi,
>
> We are using CMS 2001.
> I am trying to import a rop file send by our client.
> The import is failing and gives an error, the error is as follows
>
> An error has occurred that has interfered with the generation of this
> report. Please try the operation again, and contact your system
> administrator
> should this error persist.
>
> Error ID: 0
> Source File:
> Source Method: (File
> P:\NR\Server\NRSiteDeployServer\Import\I
NRImportObjectServerImpl.cpp, Line
> 2364)
> Source Line: 0
> Description: Unexpected NULL pointer value
> Recommended Action:,
>
>
> Please help.
> Regards,
> Ashish
>
>



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