Microsoft Content Management Server - site manager export problem

This is Interesting: Free IT Magazines  
Home > Archive > Microsoft Content Management Server > September 2005 > site manager export problem





You are viewing an archived Text-only version of the thread. To view this thread in it's original format and/or if you want to reply to this thread please [click here]

Author site manager export problem
drazic19

2005-09-20, 8:48 pm

Hi,

I've been trying to export using Site Manager from local testing server to a
remote testing server. When i select all my parts to include and hit Export
the Site Manager and NR hangs then crashes.

Went through the CMS FAQ and tried to implement solution 1:

****************************************
********

Topic: Export to Object Package filename.sdo failed

I see this Error when I export using Site Deployment: "Export to Object
Package <filename>.sdo failed"

Answer

There are multiple reasons for this problem:

1. If SQL server and MCMS server are installed on the same box, then ensure
that the "shared memory protocol" is disabled in the "SQL client network
utility".

2. The amount of data or the time required for the export exceeds the
limitations set in the ..cmsroot$\server\mcms\web.config:

<httpRuntime executionTimeout="3600"
maxRequestLength="1024000"
useFullyQualifiedRedirectUrl="false"
minFreeThreads="8"
minLocalRequestFreeThreads="4"
appRequestQueueLimit="100"/>

(the settings here are for a one hour timeout and 1 GB data)

****************************************
********

However this left me unable to connect to the sql server using Site Manager
or Visual Studio even though the cms and sql are on my same local machine.
Part 2 suggests editing the web.config file, however when i open the
web.config file in C:\ program files\microsoft content management server\ etc
etc this snippet does not exist. Is it meant to be added? if so where?

Thanks for the help, not sure why part 1 didn't work though?

Thanks,

Michael

Stefan [MSFT]

2005-09-20, 8:48 pm

Hi Michael,

what do you mean with "crash"?
You mean a process termination of SiteManager?

Cheers,
Stefan

--
This posting is provided "AS IS" with no warranties, and confers no rights

New to MCMS?
Check out this book: Building Websites Using MCMS: http://tinyurl.com/6zj44
----------------------


"drazic19" <drazic19@discussions.microsoft.com> wrote in message
news:ECED4377-C685-4DD3-B156-E7CA4B8904DC@microsoft.com...
> Hi,
>
> I've been trying to export using Site Manager from local testing server to
> a
> remote testing server. When i select all my parts to include and hit
> Export
> the Site Manager and NR hangs then crashes.
>
> Went through the CMS FAQ and tried to implement solution 1:
>
> ****************************************
********
>
> Topic: Export to Object Package filename.sdo failed
>
> I see this Error when I export using Site Deployment: "Export to Object
> Package <filename>.sdo failed"
>
> Answer
>
> There are multiple reasons for this problem:
>
> 1. If SQL server and MCMS server are installed on the same box, then
> ensure
> that the "shared memory protocol" is disabled in the "SQL client network
> utility".
>
> 2. The amount of data or the time required for the export exceeds the
> limitations set in the ..cmsroot$\server\mcms\web.config:
>
> <httpRuntime executionTimeout="3600"
> maxRequestLength="1024000"
> useFullyQualifiedRedirectUrl="false"
> minFreeThreads="8"
> minLocalRequestFreeThreads="4"
> appRequestQueueLimit="100"/>
>
> (the settings here are for a one hour timeout and 1 GB data)
>
> ****************************************
********
>
> However this left me unable to connect to the sql server using Site
> Manager
> or Visual Studio even though the cms and sql are on my same local machine.
> Part 2 suggests editing the web.config file, however when i open the
> web.config file in C:\ program files\microsoft content management server\
> etc
> etc this snippet does not exist. Is it meant to be added? if so where?
>
> Thanks for the help, not sure why part 1 didn't work though?
>
> Thanks,
>
> Michael
>



drazic19

2005-09-20, 8:48 pm

Hi Stefan,

i mean it got to 5% initialising then sat there until both NRprocess and
Site Manager became "not responding" and i had to end process. Tried this
several times, even leaving it for an hour and the same thing happened. any
help would be good.

Thanks,

Michael

"Stefan [MSFT]" wrote:

> Hi Michael,
>
> what do you mean with "crash"?
> You mean a process termination of SiteManager?
>
> Cheers,
> Stefan
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights
>
> New to MCMS?
> Check out this book: Building Websites Using MCMS: http://tinyurl.com/6zj44
> ----------------------
>
>
> "drazic19" <drazic19@discussions.microsoft.com> wrote in message
> news:ECED4377-C685-4DD3-B156-E7CA4B8904DC@microsoft.com...
>
>
>

Stefan [MSFT]

2005-09-20, 8:48 pm

Hi Michael,

could be the following bug:
http://support.microsoft.com/default.aspx?id=894318

Cheers,
Stefan

--
This posting is provided "AS IS" with no warranties, and confers no rights

New to MCMS?
Check out this book: Building Websites Using MCMS: http://tinyurl.com/6zj44
----------------------


"drazic19" <drazic19@discussions.microsoft.com> wrote in message
news:A5339975-FC35-488B-9C79-BC1121A11464@microsoft.com...[vbcol=seagreen]
> Hi Stefan,
>
> i mean it got to 5% initialising then sat there until both NRprocess and
> Site Manager became "not responding" and i had to end process. Tried this
> several times, even leaving it for an hour and the same thing happened.
> any
> help would be good.
>
> Thanks,
>
> Michael
>
> "Stefan [MSFT]" wrote:
>


drazic19

2005-09-20, 8:48 pm

Hi Stefan,

Unfortunately that seems to be the problem and i believe the error is the
one i received however i've only managed to get the error to appear once, it
normally stops responding before this. The only thing that concerns me is the
fact that my site should be nowhere near 300mb.

Will contact MS for the hotfix and see what happens. Will post the results.

Thanks,

Michael

"Stefan [MSFT]" wrote:

> Hi Michael,
>
> could be the following bug:
> http://support.microsoft.com/default.aspx?id=894318
>
> Cheers,
> Stefan
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights
>
> New to MCMS?
> Check out this book: Building Websites Using MCMS: http://tinyurl.com/6zj44
> ----------------------
>
>
> "drazic19" <drazic19@discussions.microsoft.com> wrote in message
> news:A5339975-FC35-488B-9C79-BC1121A11464@microsoft.com...
>
>
>

drazic19

2005-09-20, 8:48 pm

Hi Stefan (again),

Could the solution also be the SiteManager refresh problem as fixed by this
download:
http://www.microsoft.com/downloads/...&displaylang=en

I'm running CMS 2002 sp1a but i can't find if the SiteManagerRefresh fix is
included in this service pack.

Thanks,

Michael

p.s. any clue as to when sp2 inc .net 2.0 will be out for CMS?

"Stefan [MSFT]" wrote:

> Hi Michael,
>
> could be the following bug:
> http://support.microsoft.com/default.aspx?id=894318
>
> Cheers,
> Stefan
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights
>
> New to MCMS?
> Check out this book: Building Websites Using MCMS: http://tinyurl.com/6zj44
> ----------------------
>
>
> "drazic19" <drazic19@discussions.microsoft.com> wrote in message
> news:A5339975-FC35-488B-9C79-BC1121A11464@microsoft.com...
>
>
>

Stefan [MSFT]

2005-09-20, 8:48 pm

Hi Michael,

this is a version of SiteManager without JavaVM compatible with MCMS 2002.
This release was required due to the fact that Microsoft was no longer
allowed to ship JavaVM with OS.
That is completly unrelated to your problem.

Cheers,
Stefan

--
This posting is provided "AS IS" with no warranties, and confers no rights

New to MCMS?
Check out this book: Building Websites Using MCMS: http://tinyurl.com/6zj44
----------------------


"drazic19" <drazic19@discussions.microsoft.com> wrote in message
news:2C152920-5830-4AB3-89A6-2549EFF7335C@microsoft.com...[vbcol=seagreen]
> Hi Stefan (again),
>
> Could the solution also be the SiteManager refresh problem as fixed by
> this
> download:
> http://www.microsoft.com/downloads/...&displaylang=en
>
> I'm running CMS 2002 sp1a but i can't find if the SiteManagerRefresh fix
> is
> included in this service pack.
>
> Thanks,
>
> Michael
>
> p.s. any clue as to when sp2 inc .net 2.0 will be out for CMS?
>
> "Stefan [MSFT]" wrote:
>


drazic19

2005-09-21, 7:48 am

Hi Stefan,

Been on to Microsoft and got the Hotfix. Doesn't seem to have solved the
problem though, therefore i think its something totally different. I've tried
varying what i export, down to only a single empty channel and still it gets
to 5% initialising and then nothing until the NRprocess stops responding. I
think the problem may lie in the sql connection, as the first fix you
suggested (turning off shared memory) stops everything CMS related from
working?

Any further ideas?

Thanks,

Michael

"Stefan [MSFT]" wrote:

> Hi Michael,
>
> this is a version of SiteManager without JavaVM compatible with MCMS 2002.
> This release was required due to the fact that Microsoft was no longer
> allowed to ship JavaVM with OS.
> That is completly unrelated to your problem.
>
> Cheers,
> Stefan
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights
>
> New to MCMS?
> Check out this book: Building Websites Using MCMS: http://tinyurl.com/6zj44
> ----------------------
>
>
> "drazic19" <drazic19@discussions.microsoft.com> wrote in message
> news:2C152920-5830-4AB3-89A6-2549EFF7335C@microsoft.com...
>
>
>

Stefan [MSFT]

2005-09-21, 7:48 am

Hi Michael,

the shared memory thing is no longer relevant.
There was a bug in the implementation of the communication in MCMS which
required this which is fixed with SP1 and SP1a.

I would suggest to open a support case to get your problem analyzed in more
details.

Cheers,
Stefan

--
This posting is provided "AS IS" with no warranties, and confers no rights

New to MCMS?
Check out this book: Building Websites Using MCMS: http://tinyurl.com/6zj44
----------------------


"drazic19" <drazic19@discussions.microsoft.com> wrote in message
news:8855DE94-B791-469D-9D6E-126BBB740F7E@microsoft.com...[vbcol=seagreen]
> Hi Stefan,
>
> Been on to Microsoft and got the Hotfix. Doesn't seem to have solved the
> problem though, therefore i think its something totally different. I've
> tried
> varying what i export, down to only a single empty channel and still it
> gets
> to 5% initialising and then nothing until the NRprocess stops responding.
> I
> think the problem may lie in the sql connection, as the first fix you
> suggested (turning off shared memory) stops everything CMS related from
> working?
>
> Any further ideas?
>
> Thanks,
>
> Michael
>
> "Stefan [MSFT]" wrote:
>


Adam White

2005-09-22, 2:48 am

Check for URL or http transfer size restrictions, eg from URLscan or IIS6. I
have seen these cause problems with exports etc.

Hope this helps
- Adam

"drazic19" wrote:
[vbcol=seagreen]
> Hi Stefan,
>
> Been on to Microsoft and got the Hotfix. Doesn't seem to have solved the
> problem though, therefore i think its something totally different. I've tried
> varying what i export, down to only a single empty channel and still it gets
> to 5% initialising and then nothing until the NRprocess stops responding. I
> think the problem may lie in the sql connection, as the first fix you
> suggested (turning off shared memory) stops everything CMS related from
> working?
>
> Any further ideas?
>
> Thanks,
>
> Michael
>
> "Stefan [MSFT]" wrote:
>
drazic19

2005-09-22, 8:58 pm

Hi,

Thanks for the help. I've escalated the problem with Microsoft and should
hear back "soon". In the meantime i did use URLscan but my machine is IIS5
(XP). How do i go about checking the URL and setting the http transfer size?
(don't believe its transfer size though as i've tried with an empty channel
with no joy).

Thanks for the help,

Michael

"Adam White" wrote:
[vbcol=seagreen]
> Check for URL or http transfer size restrictions, eg from URLscan or IIS6. I
> have seen these cause problems with exports etc.
>
> Hope this helps
> - Adam
>
> "drazic19" wrote:
>
drazic19

2005-09-26, 7:49 am

Hi,

I've finally got the export to error out properly, the error is as follows:

Error: 0
Description: The remote server returned an error: (403) Forbidden.
Severity: 5
Source: System
Debug info: N/A
Extra info: N/A
Client Source: CExProgress::ProcessPackage
Recommended Action: N/A

Thanks,

Michael

"Stefan [MSFT]" wrote:

> Hi Michael,
>
> the shared memory thing is no longer relevant.
> There was a bug in the implementation of the communication in MCMS which
> required this which is fixed with SP1 and SP1a.
>
> I would suggest to open a support case to get your problem analyzed in more
> details.
>
> Cheers,
> Stefan
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights
>
> New to MCMS?
> Check out this book: Building Websites Using MCMS: http://tinyurl.com/6zj44
> ----------------------
>
>
> "drazic19" <drazic19@discussions.microsoft.com> wrote in message
> news:8855DE94-B791-469D-9D6E-126BBB740F7E@microsoft.com...
>
>
>

Stefan [MSFT]

2005-09-26, 7:49 am

Hi Michael,

please check this articles:

http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#248DB6FC-F2AC-4CAD-BD04-A0B19E575AB7

http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#7FBEEB3B-1EE9-4445-8811-840B1BBA315F

Cheers,
Stefan

--
This posting is provided "AS IS" with no warranties, and confers no rights

New to MCMS?
Check out this book: Building Websites Using MCMS: http://tinyurl.com/6zj44
----------------------


"drazic19" <drazic19@discussions.microsoft.com> wrote in message
news:64C40AAF-27F2-4E6B-BF88-2E334C47F7FB@microsoft.com...[vbcol=seagreen]
> Hi,
>
> I've finally got the export to error out properly, the error is as
> follows:
>
> Error: 0
> Description: The remote server returned an error: (403) Forbidden.
> Severity: 5
> Source: System
> Debug info: N/A
> Extra info: N/A
> Client Source: CExProgress::ProcessPackage
> Recommended Action: N/A
>
> Thanks,
>
> Michael
>
> "Stefan [MSFT]" wrote:
>


Sponsored Links






Free braindumps | Software forum | Database administration forum

Copyright 2003 - 2008 webservertalk.com