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Home > Archive > Microsoft Content Management Server > September 2006 > Unexpected error editing User Roles in Site Manager
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Unexpected error editing User Roles in Site Manager
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| Hi, hope someone is able to help with this.
We have a MCMS2002 SP2 setup with 2 authoring servers and 2 readonly servers
all using the same MCMS database.
There appears to be a problem with Site Manager on one of the authoring
servers. If I go to any User Rights group and attempt to view the "group
members" tab I get "an unexpected error has occured" "Automation Error The
object invoked has disconnected from its clients". The "kill lock" option on
the rights group then becomes available, even though I have closed the
property page for the rights group. Killing the lock makes no difference to
this behaviour: the problem recurs.
Using Site Manager from another server - even directing that other server to
the Site Manager on the problem machine - all behaviour is normal.
I have seen this problem previously, on one other server in my dev
environment and was unable to resolve it even by repairing then resintalling
CMS.
Any suggestions most welcome. Thanks
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| Stefan [MSFT] 2006-09-20, 7:26 am |
| Hi James,
see here on how to resolve this:
http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#62E20A6E-DD0E-4050-9361-968CA3000763
Cheers,
Stefan
--
This posting is provided "AS IS" with no warranties, and confers no rights
"James" <James@discussions.microsoft.com> wrote in message
news:A8BF3507-BEB7-4805-B6B7-8F39AA561720@microsoft.com...
> Hi, hope someone is able to help with this.
>
> We have a MCMS2002 SP2 setup with 2 authoring servers and 2 readonly
> servers
> all using the same MCMS database.
>
> There appears to be a problem with Site Manager on one of the authoring
> servers. If I go to any User Rights group and attempt to view the "group
> members" tab I get "an unexpected error has occured" "Automation Error
> The
> object invoked has disconnected from its clients". The "kill lock" option
> on
> the rights group then becomes available, even though I have closed the
> property page for the rights group. Killing the lock makes no difference
> to
> this behaviour: the problem recurs.
>
> Using Site Manager from another server - even directing that other server
> to
> the Site Manager on the problem machine - all behaviour is normal.
>
> I have seen this problem previously, on one other server in my dev
> environment and was unable to resolve it even by repairing then
> resintalling
> CMS.
>
> Any suggestions most welcome. Thanks
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| Stefan, thanks for this. I don't know how I missed this FAQ on my original
investigation. The resolution is not 100% as documented though. Adding
NRClient.exe (AKA Microsoft CMS Launcher) to the exceptions list does **not**
work.
However selecting the "Turn on DEP for essential Windows programs and
services only" option does work. I'm rebooting after every change, and I've
done a hard disk search to ensure there aren't any stray instances of
NRclient installed anywhere else.
I will investigate if there are any policies in the environment which are
overriding my setting of the exceptions list, because from a security POV its
probably not acceptable to have DEP turned down to its minimum setting....
thanks
"Stefan [MSFT]" wrote:
> Hi James,
>
> see here on how to resolve this:
> http://download.microsoft.com/downl...6a/MCMS+2002+-+(complete)+FAQ.htm#62E20A6E-DD0E-4050-9361-968CA3000763
>
> Cheers,
> Stefan
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights
>
>
> "James" <James@discussions.microsoft.com> wrote in message
> news:A8BF3507-BEB7-4805-B6B7-8F39AA561720@microsoft.com...
>
>
>
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