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Home > Archive > Microsoft Content Management Server > February 2007 > Cannot Access MCMS 2002 Site Manager
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| Author |
Cannot Access MCMS 2002 Site Manager
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| Hi,
I am getting the error, "The user does not have sufficient rights"
when accessing MCMS Site Manager with the following details:
Error: 4004
Description: The user does not have sufficient rights
Severity: 5
Source: Source: (ISOK File aestub.cpp, Line 502) d:\src.
2002sp2\cms2002sp2\private\cms\server\ae
serverobject\aesession.cpp 471
Debug info:
Extra info:
Client Source: Login::ctlLogin_Click
Recommended Action:
I was able to access Site Manager this past Friday, and so it appears
to have been caused by unattended patches that were applied over the
weekend.
I do not know of any other security or configuration changes that were
made to the server. I have local admin rights on the machine and
within CMS.
Uninstalling the patches did not resolve the issue.
Here is a list of the patches that were applied:
Windows Malicious Software Removal Tool - February 2007 (KB890830)
Windows Server 2003 Hotfix KB928255
Windows Server 2003 Hotfix KB926436
Windows Server 2003 Hotfix KB924667
Windows Server 2003 Hotfix KB928843
Windows Server 2003 Hotfix KB928090-IE7
Windows Server 2003 Hotfix KB918118
Windows Server 2003 Hotfix KB931836
Any ideas?
Thanks,
--Mark
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| Stefan Goßner [MSFT] 2007-02-20, 1:15 pm |
| Hi Mark,
are all users affected or only one?
Please try to add a different user as MCMS administrator if you don't have
more than one by running the DCA and check if this user can access.
Cheers,
Stefan
"Mark" <MarkWSmith2@gmail.com> wrote in message
news:1171995124.263821.48370@s48g2000cws.googlegroups.com...
> Hi,
>
> I am getting the error, "The user does not have sufficient rights"
> when accessing MCMS Site Manager with the following details:
> Error: 4004
> Description: The user does not have sufficient rights
> Severity: 5
> Source: Source: (ISOK File aestub.cpp, Line 502) d:\src.
> 2002sp2\cms2002sp2\private\cms\server\ae
serverobject\aesession.cpp 471
>
> Debug info:
> Extra info:
> Client Source: Login::ctlLogin_Click
> Recommended Action:
>
>
> I was able to access Site Manager this past Friday, and so it appears
> to have been caused by unattended patches that were applied over the
> weekend.
>
> I do not know of any other security or configuration changes that were
> made to the server. I have local admin rights on the machine and
> within CMS.
>
> Uninstalling the patches did not resolve the issue.
>
>
> Here is a list of the patches that were applied:
>
> Windows Malicious Software Removal Tool - February 2007 (KB890830)
> Windows Server 2003 Hotfix KB928255
> Windows Server 2003 Hotfix KB926436
> Windows Server 2003 Hotfix KB924667
> Windows Server 2003 Hotfix KB928843
> Windows Server 2003 Hotfix KB928090-IE7
> Windows Server 2003 Hotfix KB918118
> Windows Server 2003 Hotfix KB931836
>
> Any ideas?
>
> Thanks,
> --Mark
>
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| On Feb 20, 12:20 pm, "Stefan Go=DFner [MSFT]"
<stef...@online.microsoft.com> wrote:
> Hi Mark,
>
> are all users affected or only one?
> Please try to add a different user as MCMS administrator if you don't have
> more than one by running the DCA and check if this user can access.
>
> Cheers,
> Stefan
>
> "Mark" <MarkWSmi...@gmail.com> wrote in message
>
> news:1171995124.263821.48370@s48g2000cws.googlegroups.com...
>
>
>
>
>
>
>
>
>
>
>
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>
> - Show quoted text -
Hi Stefan,
Thanks for pointing me in the right direction. The new MCMS
administrator does have access.
It turns out that the administrator group that we were using for CMS
must have been deleted from active directory over the weekend, which
caused the problem.
Thanks!
--Mark
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