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Home > Archive > Commerce Server General > November 2004 > Problem with PurchaseOrder.Save()
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Problem with PurchaseOrder.Save()
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| We have recently rewritten a good chunk of our order process in .Net. We also
placed a firewall between our web and database servers. We are staring to see
the following error in our testing:
"Microsoft.CommerceServer.Runtime.Orders.CommerceOrderSystemException -
Failed to save order state to underlying stores."
at Microsoft.CommerceServer.Runtime.Orders.PurchaseOrder.Save()
at
FairIsaac.myFICO.Store.Auth.AuthenticationHelper.ProcessFailAuthentication(Profile
userProfile, AuthStatus authStatus, String productID, Boolean
isExercisingReport, PurchaseOrder order)
in E:\www\www.myfico.com\Store\Auth\AuthenticationHelper.cs:line 97
I can only find one posting on this particular error and it doesn't seem to
apply to us.
Any ideas?
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| Robert Bogue 2004-11-01, 8:46 pm |
| Typically these kinds of errors refer to a problem with the distributed
transaction coordinator (DTC). Have you verified that DTC is working via
DTCPING? (Available from the MS web site.)
Rob
--
Robert Bogue
Microsoft MVP Server-Networking
MCSE(NT4), MCSE (W2K), MCSA:Security (W2K), CNA, A+, Network+, IT Project+,
Server+, Security+, CDIA+, E-Biz+
Crowe Chizek and Co LLC
"Jerry" <Jerry@discussions.microsoft.com> wrote in message
news:BD83C7DC-C8D2-4DBD-AA69-2D1A83479BB5@microsoft.com...
> We have recently rewritten a good chunk of our order process in .Net. We
also
> placed a firewall between our web and database servers. We are staring to
see
> the following error in our testing:
>
> "Microsoft.CommerceServer.Runtime.Orders.CommerceOrderSystemException -
> Failed to save order state to underlying stores."
>
> at Microsoft.CommerceServer.Runtime.Orders.PurchaseOrder.Save()
> at
>
FairIsaac.myFICO.Store.Auth.AuthenticationHelper.ProcessFailAuthentication(P
rofile
> userProfile, AuthStatus authStatus, String productID, Boolean
> isExercisingReport, PurchaseOrder order)
> in E:\www\www.myfico.com\Store\Auth\AuthenticationHelper.cs:line 97
>
> I can only find one posting on this particular error and it doesn't seem
to
> apply to us.
>
> Any ideas?
>
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