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Home > Archive > Commerce Server General > November 2006 > BizDesk Fails to Find Products
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| Author |
BizDesk Fails to Find Products
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| Tomas Vera 2006-10-25, 1:25 pm |
| Hello All,
I have a BizDesk 2000 installation that is failing to find any
products.
I can log into BizDesk, I can open catalogs. I can enumerate
categories and their products.
But when I search for products, nothing is returned. I get the same
result whether I'm searching using a keyword search of a product
property search. The (empty) search returns immediately.
As a result, I'm unable to edit my catalog.
I'm stumped on this. Any suggestions are appreciated!
Thanks,
-tomas
/*-------------------------------
* Tomas Vera
* tomas (at) sbcglobal (dot) net
*-------------------------------
*/
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| George Cheng [MSFT] 2006-10-26, 1:21 am |
| This might be related to IE7 or ms02-061.
926509 You may experience unexpected behavior when you access Commerce
Server 2002 Business Desk applications after you update the computer with
the latest security updates
http://support.microsoft.com/defaul...kb;EN-US;926509
George Cheng
Microsoft Application Center/Index Server/Commerce Server Support
Note: This article has no warranties implicit or explicit.
All the content is given on the "as is" basis and the user
takes full responsibility for its use and assumption.
Microsoft Corporation Copyright 2006
All Rights Reserved
| |
| Tomas Vera 2006-10-26, 1:21 am |
| George,
Thanks for your reply but I don't think this is my problem.
Here are some more "clues"
I was running BizDesk when (in my browser) I opened BDRefresh.asp
(CS2002).
After that, my instance of BizDesk has stopped finding records.
I then installed BizDesk on a second workstation and logged in
normally. BizDesk worked as expected on the second workstation. But
the first workstation has stopped responding.
I've had this complain from my client also: his BizDesk has stopped
finding records. He has had to install BizDesk on a second workstation
(and in one case had the second workstation also stop finding
records).
It almost seems that the client has a "cookie" (or some other
semaphore) set that is preventing the search from running.
I have stopped and restarted the SQL server (but not IISreset on the
web server).
Any other ideas on what might cause the BizDesk client to not return
any records?
Thanks,
-tomas
On Wed, 25 Oct 2006 20:13:38 GMT, GCheng@online.microsoft.com ("George
Cheng [MSFT]") wrote:
>This might be related to IE7 or ms02-061.
>
>926509 You may experience unexpected behavior when you access Commerce
>Server 2002 Business Desk applications after you update the computer with
>the latest security updates
>http://support.microsoft.com/defaul...kb;EN-US;926509
>
>
>George Cheng
>
>
>Microsoft Application Center/Index Server/Commerce Server Support
>
>
>Note: This article has no warranties implicit or explicit.
>All the content is given on the "as is" basis and the user
>takes full responsibility for its use and assumption.
>Microsoft Corporation Copyright 2006
>All Rights Reserved
| |
| George Cheng [MSFT] 2006-10-28, 1:33 pm |
| I would try the workaround in the article and see if it helps.
This is a issue we have seen recently.
Let me know if the workaround helps or not.
George Cheng
Microsoft Application Center/Index Server/Commerce Server Support
Note: This article has no warranties implicit or explicit.
All the content is given on the "as is" basis and the user
takes full responsibility for its use and assumption.
Microsoft Corporation Copyright 2006
All Rights Reserved
| |
| Tomas Vera 2006-10-28, 1:33 pm |
| George,
You were correct.
The solution specified cleared the poblem up immediately.
Thanks fo the info!
-tomas
On Thu, 26 Oct 2006 19:44:31 GMT, GCheng@online.microsoft.com ("George
Cheng [MSFT]") wrote:
>I would try the workaround in the article and see if it helps.
>This is a issue we have seen recently.
>Let me know if the workaround helps or not.
>
>George Cheng
>Microsoft Application Center/Index Server/Commerce Server Support
>
>Note: This article has no warranties implicit or explicit.
>All the content is given on the "as is" basis and the user
>takes full responsibility for its use and assumption.
>Microsoft Corporation Copyright 2006
>All Rights Reserved
/*-------------------------------
* Tomas Vera
* tomas (at) sbcglobal (dot) net
*-------------------------------
*/
| |
| Andree 2006-11-03, 1:16 pm |
| Hi Geoges,
Does Microsoft will create an hotfix to correct the references to MSXML
2=2E6 in the BizDesk source code or do you think that it will be include
in a future Commerce Service Pack?
Thanks!
Tomas Vera a =E9crit :
> George,
> You were correct.
> The solution specified cleared the poblem up immediately.
> Thanks fo the info!
>
> -tomas
>
>
> On Thu, 26 Oct 2006 19:44:31 GMT, GCheng@online.microsoft.com ("George
> Cheng [MSFT]") wrote:
>
> /*-------------------------------
> * Tomas Vera
> * tomas (at) sbcglobal (dot) net
> *-------------------------------
> */
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