Commerce Server General - RE: Authorization error when trying to use Refresh Site Cache of the Customer and Orde

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Author RE: Authorization error when trying to use Refresh Site Cache of the Customer and Orde
David Lott [MSFT]

2006-09-11, 7:32 pm

Hi Chris,

What user are you logging into the Customer and Orders Manager as?

Have you updated the web.config of the OrdersWebService? See "How to
Authorize Members of a Security Group to Update the Cache"
http://msdn.microsoft.com/library/d...-us/CS07Default
/html/f644759b-834d-445a-b764-4e3ad0aa679e.asp steps 9 and 10.


Thanks,
David Lott

Microsoft


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--------------------
From: "Chris" <chris.j.pearce@gmail.com>
Newsgroups: microsoft.public.commerceserver.general
Subject: Authorization error when trying to use Refresh Site Cache of the
Customer and Orders Manager tool
Date: 11 Sep 2006 02:39:45 -0700

I am encountering an error whenever I try to use the Refresh Site Cache
feature of the Customer and Orders Manager tool in Commerce Server
2007.

The error message displayed is:
"Microsoft.CommerceServer.CacheRefreshFailedException: One or more
errors occurred while refreshing the cache 'ShippingManagerCache' of
the site :

The server 'CS2007DEV05' of the application 'OrdersWebService' returned
HTTP status code 401 (Unauthorized). The cache refresh URL used was
'http://cs2007dev05/OrdersWebService/SiteCacheRefresh.axd?CacheToRefresh=Shi
ppingManagerCache'."

I encounter similar errors when trying to refresh the site's caches
using the other Business tools.

However, if I navigate directly to the url using IE (whilst logged in
as the local administrator) it works fine.

A summary of our configuration is:
- The OrdersWebService is running under the OrdersWebSvcAppPool.
- The application pool identity uses the account
cs2007dev05\orderswebsvc.
- When using the tool I am logged in as the local administrator.
- The local administrator account is part of the OrdersAdminGroup.
- The OrdersAdminGroup has been added to the OrdersAdministrator role
using azman.msc.

Any advice would be greatly appreciated.


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