Commerce Server Setup - Problem with unpacked site

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Author Problem with unpacked site
Uday Deo

2005-02-15, 5:50 pm

Hi everyone,

I created a PUP file from our staging server and unpackaged it on a dev box.
Environment running on both machines are W2K server with SQL 2000 and IIS 5.0
with Commerce Server 2002.

Unpackaging installed two MSCS databases along with application database.
When I try to run the site, it throws the following error.

ADODB.Fields (0x800A0CC1)
Item cannot be found in the collection corresponding to the requested name
or ordinal.
/retail/include/global_siteconfig_lib.asp, line 132

The error tells me that probably stored proc is expecting a parameter that
is not there. But this call goes to the Commerce Server Site Configurator
object. Since the stored proc call is internal for the CS Site config.
object, I am unable to track down where the problem could be.

Any ideas/suggestions would be helpful.

Thanks,





Madhur Joshi

2005-02-16, 5:50 pm

Are you sure there were no errors when packing the site (on the staging
server) and unpacking it (on the dev box).
The %SystemDrive%\Pup.log on both machines should have captured any errors
that may have occured.

Here are some possible things to look for causes:
Do you Service Pack 3 on both machines?
Do all the websites and resources show up correctly in "Commerce Server
MMC" in the dev machine?
http://support.microsoft.com/kb/328614
http://support.microsoft.com/kb/295544

Also, the error seems to be occuring when trying to join the machine to a
webfarm. There are known issues with this and these are addressed in
http://support.microsoft.com/kb/825329 (search for
IncrementalSiteIDCreation)
http://support.microsoft.com/kb/332122
However, these only apply to IIS 6.0 and Win2k3. Are you sure that neithe
of your platforms are these?

Hope that helps,

madhur

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