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Home > Archive > Business Desk > February 2004 > Business Desk - Freezes - listSheet.htc
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Business Desk - Freezes - listSheet.htc
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| Nick Simpson 2004-02-07, 9:38 am |
| I have a problem with Business Desk freezing when I try and open some
campaigns. Campaigns with around 40 ads cause a freeze every time. Campaigns
with around 25 ads cause a freeze every now and then. Campaigns with 10 ads
or less work fine every time. The server side code is running on our
pre-production application server. The client is on my local development
machine. Here is the flow of control through the program when I open a
campaign.
(1) /marketing/cmanager.asp OnGroupOpen()
line 301: lsCampaignmanager.reload("sublist")
(2) /widgets/listHTC/listSheet.htc Reload()
line 2195: set xmlResponse = xmlFetchList(sOp, "", m_nCurPage, m_sSortCol,
m_sSortDir)
(3) /widgets/listHTC/listSheet.htc xmlFetchList()
line 2143: set xmlResponse = xmlPostToServer(sAction, xmlDOMDoc)
(4) /widgets/listHTC/listSheet.htc xmlPostToServer()
line 457: xmlhttpObj.send xmlDOMDoc
Step 4 posts to /marketing/response_cm.asp which runs fine returning an XML
document back to the requesting page. Not sure if some event is then raised
which I am unaware of. In any case, at this point Business Desk freezes.
This occurs consistently on a campaign where I have 45 ads running. I don't
experience these problems when I use Business Desk with the server side code
running on my local development machine. Both sets of code are identical. In
both cases the client is on my local development machine.
Any ideas why this would be? Both machines have an abundance of memory and I
can't see any processes spiralling out of control in Task Manager. The
machine which experiences the problems is our pre-production application
server which is a lot beefier than the other machine as far as RAM and
processors go. XML encoding? XML version? Can't be. The only solution I can
think of is to create more campaigns with fewer ads. Not ideal.
Help appreciated,
Nick
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| Nick Simpson 2004-02-07, 9:38 am |
| When i say "open a campaign" i mean expand the campaign tree on Business
Desk to show ads in that campaign. That's when Business Desk freezes.
"Nick Simpson" <nick.simpson@musicsales.co.uk> wrote in message
news:eRQNb.1$6T.497@news.dircon.co.uk...
> I have a problem with Business Desk freezing when I try and open some
> campaigns. Campaigns with around 40 ads cause a freeze every time.
Campaigns
> with around 25 ads cause a freeze every now and then. Campaigns with 10
ads
> or less work fine every time. The server side code is running on our
> pre-production application server. The client is on my local development
> machine. Here is the flow of control through the program when I open a
> campaign.
>
> (1) /marketing/cmanager.asp OnGroupOpen()
> line 301: lsCampaignmanager.reload("sublist")
>
> (2) /widgets/listHTC/listSheet.htc Reload()
> line 2195: set xmlResponse = xmlFetchList(sOp, "", m_nCurPage, m_sSortCol,
> m_sSortDir)
>
> (3) /widgets/listHTC/listSheet.htc xmlFetchList()
> line 2143: set xmlResponse = xmlPostToServer(sAction, xmlDOMDoc)
>
> (4) /widgets/listHTC/listSheet.htc xmlPostToServer()
> line 457: xmlhttpObj.send xmlDOMDoc
>
> Step 4 posts to /marketing/response_cm.asp which runs fine returning an
XML
> document back to the requesting page. Not sure if some event is then
raised
> which I am unaware of. In any case, at this point Business Desk freezes.
> This occurs consistently on a campaign where I have 45 ads running. I
don't
> experience these problems when I use Business Desk with the server side
code
> running on my local development machine. Both sets of code are identical.
In
> both cases the client is on my local development machine.
>
> Any ideas why this would be? Both machines have an abundance of memory and
I
> can't see any processes spiralling out of control in Task Manager. The
> machine which experiences the problems is our pre-production application
> server which is a lot beefier than the other machine as far as RAM and
> processors go. XML encoding? XML version? Can't be. The only solution I
can
> think of is to create more campaigns with fewer ads. Not ideal.
>
> Help appreciated,
>
> Nick
>
>
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| Nick Simpson 2004-02-07, 9:38 am |
| Also every now and then instead of a complete freeze i will get something
like the following error message.
end tag 'record' does not match start tag 'u_campitem_na'
Then Business Desk crashes completely instead of freezing.
I have taken a look at the XML generated by response_cm.asp and it is well
formed. IE 6 parses and displays it without any problem. Maybe the client
side code sometimes fails to load in the whole XML document properly.
Nick
"Nick Simpson" <nick.simpson@musicsales.co.uk> wrote in message
news:OkRNb.3$6T.660@news.dircon.co.uk...
> When i say "open a campaign" i mean expand the campaign tree on Business
> Desk to show ads in that campaign. That's when Business Desk freezes.
>
> "Nick Simpson" <nick.simpson@musicsales.co.uk> wrote in message
> news:eRQNb.1$6T.497@news.dircon.co.uk...
> Campaigns
> ads
m_sSortCol,[color=blue]
> XML
> raised
> don't
> code
identical.[color=blue]
> In
and[color=blue]
> I
> can
>
>
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