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Home > Archive > Content Selection Framework > June 2004 > Direct Mail and ASP page problems
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| Author |
Direct Mail and ASP page problems
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| Matt Pothier 2004-06-09, 8:29 am |
| Has anyone encountered issues with sending ASP pages using Direct Mail from
the BizDesk interface? We can send simple HTML pages to a list without a
problem, but if we change the URL in our campaign to refer to an ASP page,
Direct Mail fails with the following error:
"CDO error while trying to compose or send a message to recipient
'user@domain.com': The HTTP request failed. The server response was: 500
Internal Server Error."
The error occurs on any.ASP page. We are able to access these pages
directly from a browser.
Any ideas what could be causing this problem?
Thanks,
Matt
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| Matt Pothier 2004-06-09, 11:00 am |
| Yes. We tried to use the "ServiceReminder.asp" page that comes with the
retail site, and then we just tried to use a simple ASP page that just
displays an HTML page - no personalization or other Commerce Server
functionality. we changed our User List, and the simple ASP page seems
to work now, but the ServiceReminder.ASP page gives us the error origninally
described:
"CDO error while trying to compose or send a message to recipient
'user@domain.com': The HTTP request failed. The server response was: 500
Internal Server Error."
"Ravi Shankar" <shankar.nospam@hp.com> wrote in message
news:19da601c44de2$aa9f49d0$a301280a@phx
.gbl...[vbcol=seagreen]
> Is the ASP page you're trying to send part of the
> Commerce Site ? It should be part of the commerce site
> since the Direct Mailer ASP templates use the
> authentication filters, etc to personalize the ASP
> template as part of the processing.
>
> HTH.
> using Direct Mail from
> to a list without a
> refer to an ASP page,
> recipient
> response was: 500
> these pages
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| Matt Pothier 2004-06-09, 5:01 pm |
| We figured out the problem. We were associating the wrong value with the
rcp_guid field in the list. We had is set to the u_Logon_Name column on the
User Object table, but it should have been set to g_user_id. Once we
corrected the value in the list, the ASP page worked fine.
"Matt Pothier" <Matt.Pothier@sonepar-us.com> wrote in message
news:uT2orDjTEHA.2704@TK2MSFTNGP10.phx.gbl...
> Yes. We tried to use the "ServiceReminder.asp" page that comes with the
> retail site, and then we just tried to use a simple ASP page that just
> displays an HTML page - no personalization or other Commerce Server
> functionality. we changed our User List, and the simple ASP page seems
> to work now, but the ServiceReminder.ASP page gives us the error
origninally
> described:
>
> "CDO error while trying to compose or send a message to recipient
> 'user@domain.com': The HTTP request failed. The server response was: 500
> Internal Server Error."
>
>
>
>
>
> "Ravi Shankar" <shankar.nospam@hp.com> wrote in message
> news:19da601c44de2$aa9f49d0$a301280a@phx
.gbl...
>
>
>
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