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Author Coupon is applied but cannot be reused even if usage limit is zero
TechMate

2005-06-10, 5:55 pm

David-



Promotion Code implementation is really overwhelming. Although the features
are extremely useful, there are too many issues when it comes to applying the
concepts. Here is another one.



So I finally figured to put in the coupon code and successfully checkout the
basket. I have tried the following with all types of Coupons (public,
private, restricted) usage limit is set to 0 (unlimited)



Now after I login, buy the discountable products, apply the promotion code
coupon and checkout. At the end of this step the pipeline somehow sets
i_pchist_status (in the mktg_promocode_history table) column to 2 for the
particular coupon referenced in the mktg_promotion table. So in essence if
the same user tries to buy same type of product and apply the discount I get
the promo_code_status in the pipe log as 2 (for usagelimit reached) and if I
forcibly change the value back to zero in the mktg_promocode_history, then
the same discounts are being applied.



What is the reason for such behaviour? Is there time line somewhere set for
the coupon to be reused? Do I have to change any settings (other than the
default values) in the Marketing resource in Commerce server manager??

Can anyone help
James Walters [MSFT]

2005-07-25, 6:04 pm

Hi,

Are you still having issues with this?

-James

This posting is provided "AS IS" with no warranties, and confers no rights.

EBusiness Server Team

From: "=?Utf-8?B?VGVjaE1hdGU=?=" <TechMate@discussions.microsoft.com>
Subject: Coupon is applied but cannot be reused even if usage limit is zero
Date: Fri, 10 Jun 2005 15:37:04 -0700
Newsgroups: microsoft.public.commerceserver.campaigns_csf

Now after I login, buy the discountable products, apply the promotion code
coupon and checkout. At the end of this step the pipeline somehow sets
i_pchist_status (in the mktg_promocode_history table) column to 2 for the
particular coupon referenced in the mktg_promotion table. So in essence if
the same user tries to buy same type of product and apply the discount I
get
the promo_code_status in the pipe log as 2 (for usagelimit reached) and if
I
forcibly change the value back to zero in the mktg_promocode_history, then
the same discounts are being applied.



What is the reason for such behaviour? Is there time line somewhere set for
the coupon to be reused? Do I have to change any settings (other than the
default values) in the Marketing resource in Commerce server manager??

Can anyone help
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