| James Walters [MSFT] 2005-07-27, 5:52 pm |
| Hi,
So I found out that this is a bug if the same registered user is trying to
use the same restricted coupon a second time. If this is the case you will
want to contact Microsoft Support to see if there is a work around or if a
QFE needs to be started.
But this is by design If some other user tries to use it.
-James
This posting is provided "AS IS" with no warranties, and confers no rights.
EBusiness Server Team
From: "=?Utf-8?B?VGVjaE1hdGU=?=" <TechMate@discussions.microsoft.com>
Subject: RE: Coupon is applied but cannot be reused even if usage limit is
Date: Mon, 25 Jul 2005 15:04:03 -0700
Newsgroups: microsoft.public.commerceserver.campaigns_csf
Hi James.
It is not issue at this point but i wanted to clarify why the Restricted
Type coupons could only be applied once even though I have set usage limit
to
be greater than one.
A quick overview of the scenario is. I get a restricted type coupon code
for
which the usage limit is set to be greater than one. I use this coupon the
first time and the discounts associated with the coupon are applied but I
cant use the same coupon again. On debugging I found what that the
promo_code_status is set to 2 in the marketing history and thats the reason
why the same coupon is not applicable the second time.
"James Walters [MSFT]" wrote:
> Hi,
>
> Are you still having issues with this?
>
> -James
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
> EBusiness Server Team
>
> From: "=?Utf-8?B?VGVjaE1hdGU=?=" <TechMate@discussions.microsoft.com>
> Subject: Coupon is applied but cannot be reused even if usage limit is
zero
> Date: Fri, 10 Jun 2005 15:37:04 -0700
> Newsgroups: microsoft.public.commerceserver.campaigns_csf
>
> Now after I login, buy the discountable products, apply the promotion
code
> coupon and checkout. At the end of this step the pipeline somehow sets
> i_pchist_status (in the mktg_promocode_history table) column to 2 for the
> particular coupon referenced in the mktg_promotion table. So in essence
if
> the same user tries to buy same type of product and apply the discount I
> get
> the promo_code_status in the pipe log as 2 (for usagelimit reached) and
if
> I
> forcibly change the value back to zero in the mktg_promocode_history,
then
> the same discounts are being applied.
>
>
>
> What is the reason for such behaviour? Is there time line somewhere set
for
> the coupon to be reused? Do I have to change any settings (other than the
> default values) in the Marketing resource in Commerce server manager??
>
> Can anyone help
|