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Author Cannot Start Promocode Generator Service. COM+ Error
TechMate

2005-09-21, 5:52 pm

I am getting these errors when I try to start the Promocode Generator
Service. Please help.

This never happened before. The last change I made to the Commerce Server
2002 FP1 was I installed an
undocumented hotfix (KB 901027) and 1675.sql that was supposed to fix some
issues in FreeTextSearch operation and I am not sure if these
errors have to do with Hotfix

Event Type: Error
Event Source: COM+
Event Category: (115)
Event ID: 4811
Date: 9/21/2005
Time: 4:46:31 PM
User: N/A
Computer: 180-L-SSB
Description:
An unexpected error was returned by Message Queuing API indicated.
Unable to retrieve the associated error message text. Message Queuing
API return values are defined in Platform SDK file
MQ.H.MQPathNameToFormatName

Server Application ID: {6116EC61-7988-4DFE-8850-34F8420917ED}
Server Application Instance ID:
{BCAE7A8A-AFAB-435E-ABA3-F55B7E2276FA}
Server Application Name: Commerce Server PromoCodeGenerator
Error Code = 0xc00e0003 :
COM+ Services Internals Information:
File: d:\srvrtm\com\complus\src\comsvcs\qc\msm
qrt\msmqrt.cpp, Line: 749
Comsvcs.dll file version: ENU 2001.12.4720.1830 shp

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

----------------------------------------------------


Event Type: Error
Event Source: COM+
Event Category: (104)
Event ID: 4811
Date: 9/21/2005
Time: 4:46:31 PM
User: N/A
Computer: 180-L-SSB
Description:
An unexpected error was returned by Message Queuing API indicated.
Unable to retrieve the associated error message text. Message Queuing
API return values are defined in Platform SDK file MQ.H.MQOpenQueue

Server Application ID: {6116EC61-7988-4DFE-8850-34F8420917ED}
Server Application Instance ID:
{BCAE7A8A-AFAB-435E-ABA3-F55B7E2276FA}
Server Application Name: Commerce Server PromoCodeGenerator
The serious nature of this error has caused the process to terminate.
Error Code = 0xc00e0003 :
COM+ Services Internals Information:
File: d:\srvrtm\com\complus\src\comsvcs\qc\lis
tener\listener2.cpp, Line:
531
Comsvcs.dll file version: ENU 2001.12.4720.1830 shp

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Ravi Shankar

2005-09-22, 8:58 pm

Hi TechMate,

Do you have MSMQ Installed on the m/c where the PromoCode Generator service
is installed ?

Does the account you're using to generate coupons have R/W access to the
MSMQ Service ?

--
Ravi Shankar


"TechMate" wrote:

> I am getting these errors when I try to start the Promocode Generator
> Service. Please help.
>
> This never happened before. The last change I made to the Commerce Server
> 2002 FP1 was I installed an
> undocumented hotfix (KB 901027) and 1675.sql that was supposed to fix some
> issues in FreeTextSearch operation and I am not sure if these
> errors have to do with Hotfix
>
> Event Type: Error
> Event Source: COM+
> Event Category: (115)
> Event ID: 4811
> Date: 9/21/2005
> Time: 4:46:31 PM
> User: N/A
> Computer: 180-L-SSB
> Description:
> An unexpected error was returned by Message Queuing API indicated.
> Unable to retrieve the associated error message text. Message Queuing
> API return values are defined in Platform SDK file
> MQ.H.MQPathNameToFormatName
>
> Server Application ID: {6116EC61-7988-4DFE-8850-34F8420917ED}
> Server Application Instance ID:
> {BCAE7A8A-AFAB-435E-ABA3-F55B7E2276FA}
> Server Application Name: Commerce Server PromoCodeGenerator
> Error Code = 0xc00e0003 :
> COM+ Services Internals Information:
> File: d:\srvrtm\com\complus\src\comsvcs\qc\msm
qrt\msmqrt.cpp, Line: 749
> Comsvcs.dll file version: ENU 2001.12.4720.1830 shp
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> ----------------------------------------------------
>
>
> Event Type: Error
> Event Source: COM+
> Event Category: (104)
> Event ID: 4811
> Date: 9/21/2005
> Time: 4:46:31 PM
> User: N/A
> Computer: 180-L-SSB
> Description:
> An unexpected error was returned by Message Queuing API indicated.
> Unable to retrieve the associated error message text. Message Queuing
> API return values are defined in Platform SDK file MQ.H.MQOpenQueue
>
> Server Application ID: {6116EC61-7988-4DFE-8850-34F8420917ED}
> Server Application Instance ID:
> {BCAE7A8A-AFAB-435E-ABA3-F55B7E2276FA}
> Server Application Name: Commerce Server PromoCodeGenerator
> The serious nature of this error has caused the process to terminate.
> Error Code = 0xc00e0003 :
> COM+ Services Internals Information:
> File: d:\srvrtm\com\complus\src\comsvcs\qc\lis
tener\listener2.cpp, Line:
> 531
> Comsvcs.dll file version: ENU 2001.12.4720.1830 shp
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>

TechMate

2005-09-22, 8:58 pm

i have MSMQ installed. Where do I look for R/W access associated with MSMQ
Service

"Ravi Shankar" wrote:
[vbcol=seagreen]
> Hi TechMate,
>
> Do you have MSMQ Installed on the m/c where the PromoCode Generator service
> is installed ?
>
> Does the account you're using to generate coupons have R/W access to the
> MSMQ Service ?
>
> --
> Ravi Shankar
>
>
> "TechMate" wrote:
>
Ravi Shankar

2005-09-22, 8:58 pm

Computer Management, Service, MSMQ (right-click) Properties, Security.
--
Ravi Shankar


"TechMate" wrote:
[vbcol=seagreen]
> i have MSMQ installed. Where do I look for R/W access associated with MSMQ
> Service
>
> "Ravi Shankar" wrote:
>
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