| Author |
FP email form challenge
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| Somewhere around Sept 17th all of the response forms (guest book etc) quit working on our and our clients web pages. We have three sites hosted by Bravenet and one by EarthLink.
form results are emailed to ISP then forwarded to Verizon for retrieval. In all cases if we send an email directly to the ISP the message is fwd to verizon so it appears that only messages that originate via a form is lost in space.
We have contacted Verizon and they are not blocking messages. We have contacted Bravenet and they claim to be getting the messages and fwd to verizon. Earthlink, as of 10-18-04 is having problems with their system which affects emails sent from web site.
When we upload to Earthlink or Bravenet we get messages indicating that they are not set up to receive FrontPage emails etc.. In the past we never had a problem when this message appeared. Thinking that maybe we had a program problem we upgraded to FP 2003 with no change.
It appears that we have several issues here. What we are trying to do is isolate the problem so that we can fix it. Has anyone experienced similar challenges. Are we dealing with net security issues here? Something has changed since Sept. 17th. when we first noticed the problem.
Thanking the group in advance.
Rick
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| Tom Pepper Willett 2004-10-20, 7:47 am |
| You really need to try and isolate what happened on your side September
17th. What was changed? What was installed?
--
===
Tom "Pepper" Willett
Microsoft MVP - FrontPage
---
About FrontPage 2003:
http://office.microsoft.com/home/of...etid=FX01085802
FrontPage 2003 Product Information:
http://www.microsoft.com/office/fro...fo/default.mspx
Understanding FrontPage:
http://msdn.microsoft.com/office/un...ding/frontpage/
FrontPage 2002 Server Extensions Support Center:
http://support.microsoft.com/defaul...fh;en-us;fp10se
===
"Rick" <info@damalakandassociates.com> wrote in message
news:g6gdd.2797$EP4.2775@trnddc06...
Somewhere around Sept 17th all of the response forms (guest book etc) quit
working on our and our clients web pages. We have three sites hosted by
Bravenet and one by EarthLink.
form results are emailed to ISP then forwarded to Verizon for retrieval. In
all cases if we send an email directly to the ISP the message is fwd to
verizon so it appears that only messages that originate via a form is lost
in space.
We have contacted Verizon and they are not blocking messages. We have
contacted Bravenet and they claim to be getting the messages and fwd to
verizon. Earthlink, as of 10-18-04 is having problems with their system
which affects emails sent from web site.
When we upload to Earthlink or Bravenet we get messages indicating that they
are not set up to receive FrontPage emails etc.. In the past we never had a
problem when this message appeared. Thinking that maybe we had a program
problem we upgraded to FP 2003 with no change.
It appears that we have several issues here. What we are trying to do is
isolate the problem so that we can fix it. Has anyone experienced similar
challenges. Are we dealing with net security issues here? Something has
changed since Sept. 17th. when we first noticed the problem.
Thanking the group in advance.
Rick
| |
| Tom Pepper Willett 2004-10-20, 7:47 am |
| Check the event logs and FP logs on your local computer(s) and ask the
host(s) to do the same (including server logs)
--
===
Tom "Pepper" Willett
Microsoft MVP - FrontPage
---
About FrontPage 2003:
http://office.microsoft.com/home/of...etid=FX01085802
FrontPage 2003 Product Information:
http://www.microsoft.com/office/fro...fo/default.mspx
Understanding FrontPage:
http://msdn.microsoft.com/office/un...ding/frontpage/
FrontPage 2002 Server Extensions Support Center:
http://support.microsoft.com/defaul...fh;en-us;fp10se
===
"Rick" <info@damalakandassociates.com> wrote in message
news:g6gdd.2797$EP4.2775@trnddc06...
Somewhere around Sept 17th all of the response forms (guest book etc) quit
working on our and our clients web pages. We have three sites hosted by
Bravenet and one by EarthLink.
form results are emailed to ISP then forwarded to Verizon for retrieval. In
all cases if we send an email directly to the ISP the message is fwd to
verizon so it appears that only messages that originate via a form is lost
in space.
We have contacted Verizon and they are not blocking messages. We have
contacted Bravenet and they claim to be getting the messages and fwd to
verizon. Earthlink, as of 10-18-04 is having problems with their system
which affects emails sent from web site.
When we upload to Earthlink or Bravenet we get messages indicating that they
are not set up to receive FrontPage emails etc.. In the past we never had a
problem when this message appeared. Thinking that maybe we had a program
problem we upgraded to FP 2003 with no change.
It appears that we have several issues here. What we are trying to do is
isolate the problem so that we can fix it. Has anyone experienced similar
challenges. Are we dealing with net security issues here? Something has
changed since Sept. 17th. when we first noticed the problem.
Thanking the group in advance.
Rick
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