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Home > Archive > FrontPage Server Extensions for Windows > January 2005 > cannot publish web with frontpage extension
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| Author |
cannot publish web with frontpage extension
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| Everything's fine when I am publishing my page using the
ftp:// address provided on my ISP helpsite (BT). But after adding a form in
our site, we will need to publish to the server which have Frontpage
Extensions installed. Thus via http://frontpage.btconnect.com, but the
following messages
appeared:
" You do not have the permission to do this operation. Ask your web site
administrator to change your permissions and then try again, or log on with a
user accout that has this permission. To log on with a different user
account click OK"
After entering my username and the password, the
following messages pop up:
"Unable to open "http://frontpage.btconnect.com"; Server
error: The web server at "http://frontpage.btconnect.com";
does not appear to have the FrontPage Server Extension
installed.
Possible causes:
1. The web server may not have the Frontpage Server Extension installed
2. The web server maybe temporarily out of service
3. If you connecting through a proxy server, the proxy settings may be
incorrect
4. An error may have occurred in the web server.
If this server does not support the Frontpage Server Extensions, Frontpage
may still be able to publish to the server via FTP"
I rang the BT helpdesk, it seems that i m their first customer to publish
web using frontpage, nobody could have solved my problem.
Is there a way to know whether frontpage server extension is installed on
their server?
Pls could anyone help me, thanks
| |
|
| If this is the same website, then using FTP will have corrupted the
extensions, if they were installed on the site. You will to get the
extensions installed, or checked.
The BTconnect site does not mention FrontPage extensions; I assume the
extensions are a very new innovation for BT (they were promised in 1998, and
were not there in 2002), and BTs front line staff have not been trained on
them.
I cannot tell if extensions are installed or not, since the site responds
with a not-authorised page, and may be just used for authorisation only -
then redirects to your site.
--
Ron Symonds (Microsoft MVP - FrontPage)
Reply only to group - emails will be deleted unread.
"Agnes" <Agnes@discussions.microsoft.com> wrote in message
news:BDAF2A55-4EDA-4001-99B1-5206AA06CDD0@microsoft.com...
> Everything's fine when I am publishing my page using the
> ftp:// address provided on my ISP helpsite (BT). But after adding a form
> in
> our site, we will need to publish to the server which have Frontpage
> Extensions installed. Thus via http://frontpage.btconnect.com, but the
> following messages
> appeared:
>
> " You do not have the permission to do this operation. Ask your web site
> administrator to change your permissions and then try again, or log on
> with a
> user accout that has this permission. To log on with a different user
> account click OK"
>
> After entering my username and the password, the
> following messages pop up:
>
> "Unable to open "http://frontpage.btconnect.com"; Server
> error: The web server at "http://frontpage.btconnect.com";
> does not appear to have the FrontPage Server Extension
> installed.
> Possible causes:
> 1. The web server may not have the Frontpage Server Extension installed
> 2. The web server maybe temporarily out of service
> 3. If you connecting through a proxy server, the proxy settings may be
> incorrect
> 4. An error may have occurred in the web server.
> If this server does not support the Frontpage Server Extensions, Frontpage
> may still be able to publish to the server via FTP"
>
> I rang the BT helpdesk, it seems that i m their first customer to publish
> web using frontpage, nobody could have solved my problem.
> Is there a way to know whether frontpage server extension is installed on
> their server?
> Pls could anyone help me, thanks
| |
|
| Thanks Ron!
BT claimed that after adding the "web publisher"package to our account, we
would be able use Frontpage extension. Now, I regret joining them (but a
12month min. contract applied!) as no further help or information has been
given. (hours of useless phone call has been made n the BT helpline staff
responded by 'teaching' u drag n copy the files from the ftp folder to your
desktop.......they seems to know nothing(they admit!) and problems still
remain unsolved)
If the previous publishing via FTP have corrupted the extensions, how can i
get the extensions installed or checked? Does it meant use HTTP instead of
FTP if your website require server extensions?
Thanks for your help!
Ronx" wrote:
> If this is the same website, then using FTP will have corrupted the
> extensions, if they were installed on the site. You will to get the
> extensions installed, or checked.
>
> The BTconnect site does not mention FrontPage extensions; I assume the
> extensions are a very new innovation for BT (they were promised in 1998, and
> were not there in 2002), and BTs front line staff have not been trained on
> them.
>
> I cannot tell if extensions are installed or not, since the site responds
> with a not-authorised page, and may be just used for authorisation only -
> then redirects to your site.
>
> --
> Ron Symonds (Microsoft MVP - FrontPage)
> Reply only to group - emails will be deleted unread.
>
>
> "Agnes" <Agnes@discussions.microsoft.com> wrote in message
> news:BDAF2A55-4EDA-4001-99B1-5206AA06CDD0@microsoft.com...
>
>
>
| |
| Tom Pepper Willett 2005-01-15, 5:48 pm |
| "If the previous publishing via FTP have corrupted the extensions, how can
i
| get the extensions installed or checked? Does it meant use HTTP instead
of
| FTP if your website require server extensions?"
You will need to contact the host (BT) to run a health check/repair on the
extensions, or to reinstall them on your account. And yes, it means use
http instead of FTP.
--
===
Tom "Pepper" Willett
Microsoft MVP - FrontPage
---
About FrontPage 2003:
http://office.microsoft.com/home/of...etid=FX01085802
FrontPage 2003 Product Information:
http://www.microsoft.com/office/fro...fo/default.mspx
Understanding FrontPage:
http://msdn.microsoft.com/office/un...ding/frontpage/
===
"Agnes" <Agnes@discussions.microsoft.com> wrote in message
news:6BDF7BEE-1E49-4920-BB0B-3FBDE70B784C@microsoft.com...
| Thanks Ron!
|
| BT claimed that after adding the "web publisher"package to our account, we
| would be able use Frontpage extension. Now, I regret joining them (but a
| 12month min. contract applied!) as no further help or information has been
| given. (hours of useless phone call has been made n the BT helpline staff
| responded by 'teaching' u drag n copy the files from the ftp folder to
your
| desktop.......they seems to know nothing(they admit!) and problems still
| remain unsolved)
|
| If the previous publishing via FTP have corrupted the extensions, how can
i
| get the extensions installed or checked? Does it meant use HTTP instead
of
| FTP if your website require server extensions?
|
| Thanks for your help!
|
|
|
|
|
| Ronx" wrote:
|
| > If this is the same website, then using FTP will have corrupted the
| > extensions, if they were installed on the site. You will to get the
| > extensions installed, or checked.
| >
| > The BTconnect site does not mention FrontPage extensions; I assume the
| > extensions are a very new innovation for BT (they were promised in 1998,
and
| > were not there in 2002), and BTs front line staff have not been trained
on
| > them.
| >
| > I cannot tell if extensions are installed or not, since the site
responds
| > with a not-authorised page, and may be just used for authorisation
only -
| > then redirects to your site.
| >
| > --
| > Ron Symonds (Microsoft MVP - FrontPage)
| > Reply only to group - emails will be deleted unread.
| >
| >
| > "Agnes" <Agnes@discussions.microsoft.com> wrote in message
| > news:BDAF2A55-4EDA-4001-99B1-5206AA06CDD0@microsoft.com...
| > > Everything's fine when I am publishing my page using the
| > > ftp:// address provided on my ISP helpsite (BT). But after adding a
form
| > > in
| > > our site, we will need to publish to the server which have Frontpage
| > > Extensions installed. Thus via http://frontpage.btconnect.com, but
the
| > > following messages
| > > appeared:
| > >
| > > " You do not have the permission to do this operation. Ask your web
site
| > > administrator to change your permissions and then try again, or log on
| > > with a
| > > user accout that has this permission. To log on with a different user
| > > account click OK"
| > >
| > > After entering my username and the password, the
| > > following messages pop up:
| > >
| > > "Unable to open "http://frontpage.btconnect.com"; Server
| > > error: The web server at "http://frontpage.btconnect.com";
| > > does not appear to have the FrontPage Server Extension
| > > installed.
| > > Possible causes:
| > > 1. The web server may not have the Frontpage Server Extension
installed
| > > 2. The web server maybe temporarily out of service
| > > 3. If you connecting through a proxy server, the proxy settings may be
| > > incorrect
| > > 4. An error may have occurred in the web server.
| > > If this server does not support the Frontpage Server Extensions,
Frontpage
| > > may still be able to publish to the server via FTP"
| > >
| > > I rang the BT helpdesk, it seems that i m their first customer to
publish
| > > web using frontpage, nobody could have solved my problem.
| > > Is there a way to know whether frontpage server extension is installed
on
| > > their server?
| > > Pls could anyone help me, thanks
| >
| >
| >
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