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| CyberFace 2005-06-20, 5:59 pm |
| I have an internal help page that is not submitting the form to be emailed
automatically to me. It's worked in the past but for some reason I get this
error message:
FrontPage Error.
User: please report details to this site's webmaster.
Webmaster: please see the server's application event log for more details.
The server's application event log records no entry for this error.
Anybody have any ideas?
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| JMorris 2005-06-20, 8:49 pm |
| Ditto on this one. I posted this on the "general" forum as well:
I have a basic "Contact Us" form on my website that collects data input from
a user and emails it to me. Recently, it has quit working and I cannot
determine the cause or solution. When you click "submit" you get the
following message:
User: please report details to this site's webmaster.
Webmaster: please see the server's application event log for more details.
Nothing is entered in the web log or the application log.
I've tested SMTP - working
I can publish to the site.
Other Front Page Extension components seem to be working (photo gallery FP
ext?)
Permissions on the _private folder haven't changed
tried placing the results_form at the root - same result.
"CyberFace" wrote:
> I have an internal help page that is not submitting the form to be emailed
> automatically to me. It's worked in the past but for some reason I get this
> error message:
> FrontPage Error.
> User: please report details to this site's webmaster.
> Webmaster: please see the server's application event log for more details.
>
> The server's application event log records no entry for this error.
> Anybody have any ideas?
| |
| JMorris 2005-06-20, 8:49 pm |
| more information...
I've created a second page with a very basic form (one field, submit and
clear buttons)
with the results configured only to go to a file in _private but no email
and with it configured to go to an email address but not to a file....same
results, same error message.
"JMorris" wrote:
[vbcol=seagreen]
> Ditto on this one. I posted this on the "general" forum as well:
>
> I have a basic "Contact Us" form on my website that collects data input from
> a user and emails it to me. Recently, it has quit working and I cannot
> determine the cause or solution. When you click "submit" you get the
> following message:
>
> User: please report details to this site's webmaster.
>
> Webmaster: please see the server's application event log for more details.
>
> Nothing is entered in the web log or the application log.
> I've tested SMTP - working
> I can publish to the site.
> Other Front Page Extension components seem to be working (photo gallery FP
> ext?)
> Permissions on the _private folder haven't changed
> tried placing the results_form at the root - same result.
>
>
>
> "CyberFace" wrote:
>
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| CyberFace 2005-06-20, 8:49 pm |
| The only thing that's changed on my configuration is we've done an upgrade on
Mdaemon mail server. But I don't think that should have any bearing on this
particular problem. I mean if it was a frongpage problem shouldn't we have
trouble publishing? I've done the same thing you have... straight from a
microsoft white paper and it still doesn't work. I hope someone out there can
help us.
"JMorris" wrote:
[vbcol=seagreen]
> more information...
>
> I've created a second page with a very basic form (one field, submit and
> clear buttons)
> with the results configured only to go to a file in _private but no email
> and with it configured to go to an email address but not to a file....same
> results, same error message.
>
> "JMorris" wrote:
>
| |
| JMorris 2005-06-21, 5:50 pm |
| CyberFace - I got help for this in the "FrontPage General" forum -
fortunately, my resolution was simple - (I am running SBS 2003 Premium - so
the location of this utility may be a bit different for you) - I simply had
to run the "Check Server Extensions 2002" on the web site "All Tasks" menu.
I chose detect and repair on everything except "tighten security" (didn't
want to add to my trouble yet...) - seems there was a permissions issue with
the root web. This check fixed the problem and my form is posting again.
Hope this helps you to
"CyberFace" wrote:
[vbcol=seagreen]
> The only thing that's changed on my configuration is we've done an upgrade on
> Mdaemon mail server. But I don't think that should have any bearing on this
> particular problem. I mean if it was a frongpage problem shouldn't we have
> trouble publishing? I've done the same thing you have... straight from a
> microsoft white paper and it still doesn't work. I hope someone out there can
> help us.
>
> "JMorris" wrote:
>
| |
| CyberFace 2005-06-21, 5:50 pm |
| I just tried the detect and repair. It did find some problems on the site and
repaired them, but my form still won't post. Did you have to reboot the
server?
"JMorris" wrote:
[vbcol=seagreen]
> CyberFace - I got help for this in the "FrontPage General" forum -
> fortunately, my resolution was simple - (I am running SBS 2003 Premium - so
> the location of this utility may be a bit different for you) - I simply had
> to run the "Check Server Extensions 2002" on the web site "All Tasks" menu.
> I chose detect and repair on everything except "tighten security" (didn't
> want to add to my trouble yet...) - seems there was a permissions issue with
> the root web. This check fixed the problem and my form is posting again.
>
> Hope this helps you to
>
> "CyberFace" wrote:
>
| |
| JMorris 2005-06-21, 5:50 pm |
| no - no reboot was required on mine.
Have you gone through all of the steps to check to insure that SMTP is
working?
Also, go through the process of setting up the form with an email recipient
and without one to see if you can isolate the problem. I've seen a lot on
this type of problem that has been tied to one of two issues - SMTP not
working or an issue with the FP 2002 extentions needing repairs or reinstall.
That's the extent of what I know - if none of this works, hopefully some of
the real experts on here can help you!
"CyberFace" wrote:
[vbcol=seagreen]
> I just tried the detect and repair. It did find some problems on the site and
> repaired them, but my form still won't post. Did you have to reboot the
> server?
>
> "JMorris" wrote:
>
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