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Author emailing feedback text
Keith D.B.

2006-04-18, 12:47 am

I have my own server running the 2002 extensions and Im using FP2003 and IIS
6. I run thru No-IP.com because I dont have a static IP address. I have a
mail server address from them for my website: mail.mydomain.com. What I am
trying to do is email my form results to my Comcast email address. In the
Server Extensions settings I used mail.mydomain.com as the SMTP email server
and my Comcast email in both the reply and from line with all other setting
as default. So I guess I should ask if this is correct first off. Or shuold I
use the default SMTP virtual Server. I'm fairly new to all of this and have
ever thing else working great. I also know the Extensions are installed and
working as for every thing else that requires them is working fine.
Tom [Pepper] Willett

2006-04-18, 12:47 am

Your forms result email address must match the domain name.
--
Tom [Pepper] Willett
Microsoft MVP - FrontPage
FrontPage Support: http://www.frontpagemvps.com/
----------
"Keith D.B." <KeithDB@discussions.microsoft.com> wrote in message
news:BDA34AED-0E41-4E72-A1CB-EDE9700638B9@microsoft.com...
>I have my own server running the 2002 extensions and Im using FP2003 and
>IIS
> 6. I run thru No-IP.com because I dont have a static IP address. I have a
> mail server address from them for my website: mail.mydomain.com. What I am
> trying to do is email my form results to my Comcast email address. In the
> Server Extensions settings I used mail.mydomain.com as the SMTP email
> server
> and my Comcast email in both the reply and from line with all other
> setting
> as default. So I guess I should ask if this is correct first off. Or
> shuold I
> use the default SMTP virtual Server. I'm fairly new to all of this and
> have
> ever thing else working great. I also know the Extensions are installed
> and
> working as for every thing else that requires them is working fine.



Keith D.B.

2006-04-27, 7:26 am

Okay, I changed that, and added mydomain (local(alias)) to the Default SMTP
Virtual Server and can send an email to the username@mydomain.com thru O.E..
I checked and it shows up in mailroot\drop. But the form properties still
says the server is not configured for email when I put the right email
address in, and the cofrimation page does'nt work(I get the USER/WEBMASTER
error page) and of course the results dont show up in the drop folder. Maybe
a good tutorial is what I need.
"Tom [Pepper] Willett" wrote:

> Your forms result email address must match the domain name.
> --
> Tom [Pepper] Willett
> Microsoft MVP - FrontPage
> FrontPage Support: http://www.frontpagemvps.com/
> ----------
> "Keith D.B." <KeithDB@discussions.microsoft.com> wrote in message
> news:BDA34AED-0E41-4E72-A1CB-EDE9700638B9@microsoft.com...
>
>
>

Ronx

2006-04-27, 7:26 am

Have you configured the FrontPage extensions to use the SMTP server?
--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.
FrontPage Support: http://www.frontpagemvps.com/

"Keith D.B." <KeithDB@discussions.microsoft.com> wrote in message
news:B6FE1926-B9C3-48B1-84D2-0392D879AE56@microsoft.com...[vbcol=seagreen]
> Okay, I changed that, and added mydomain (local(alias)) to the
> Default SMTP
> Virtual Server and can send an email to the username@mydomain.com
> thru O.E..
> I checked and it shows up in mailroot\drop. But the form properties
> still
> says the server is not configured for email when I put the right
> email
> address in, and the cofrimation page does'nt work(I get the
> USER/WEBMASTER
> error page) and of course the results dont show up in the drop
> folder. Maybe
> a good tutorial is what I need.
> "Tom [Pepper] Willett" wrote:
>


Test99

2006-06-01, 1:17 am

"Tom [Pepper] Willett" wrote:

> Your forms result email address must match the domain name.


I'm having all the same problems as Keith. But I'm not clear what Tom's
statement above means. Which domain name is he referring to? Does the
statement perhaps mean that if the SMTP server address is mail.mydomain.com
then mail must be sent to amailbox@mydomain.com, where mydomain.com is the
same in both cases?

I tried that, but when I clicked OK after setting the destination email
address in the form, I got this message:
--
This form cannot be configured to send results via e-mail. The Web site may
be located at a disk-based location, or on a server that has not been
configured to send e-mail. Contact your system administrator or Internet
service provider for more information.
--
Problem: I am the system administrator.

Any help would be much appreciated.
Thomas A. Rowe

2006-06-01, 1:17 am

Yes, the email address must be associated with domain sending the email.

If your setting the value on your local machine, disregard the warning and click no to removing the
email address. When you publish the form to a server that has the FP extensions via http and it is
configured to process Form email, then the form should work.

--
========================================
======
Thomas A. Rowe (Microsoft MVP - FrontPage)
========================================
======
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
========================================
======

"Test99" <Test99@discussions.microsoft.com> wrote in message
news:554B9F06-548D-4E96-95C2-0DD3879C5EF0@microsoft.com...
> "Tom [Pepper] Willett" wrote:
>
>
> I'm having all the same problems as Keith. But I'm not clear what Tom's
> statement above means. Which domain name is he referring to? Does the
> statement perhaps mean that if the SMTP server address is mail.mydomain.com
> then mail must be sent to amailbox@mydomain.com, where mydomain.com is the
> same in both cases?
>
> I tried that, but when I clicked OK after setting the destination email
> address in the form, I got this message:
> --
> This form cannot be configured to send results via e-mail. The Web site may
> be located at a disk-based location, or on a server that has not been
> configured to send e-mail. Contact your system administrator or Internet
> service provider for more information.
> --
> Problem: I am the system administrator.
>
> Any help would be much appreciated.



Test99

2006-06-01, 1:17 am

Thomas,

Thank you for the reply.

I tried ignoring the warning and publishing the selected file anyway. And I
flushed the browser's cache. But when I click on submit in the form, the
same error message appears:
--
FrontPage Error.
User: please report details to this site's webmaster.
Webmaster: please see the server's application event log for more details.
--
That error message is described part way down this web page:
http://support.microsoft.com/kb/196489/

There is no entry in the Application Event Log.

The site was moved to the current dedicated server from another server. But
the mail settings have been updated since then. And the test form is a new
one that was created today.

The source and destination of the publish operation are two different copies
of the web site on the same server. FrontPage accesses the source copy via a
regular file path. It accesses the destination copy via the server's IP
address.

The SMTP mail server, and the From and To mailbox (same in this test) are on
a different server in a different domain. Actually, I don't know whether the
web server has a domain associated with it at all. I refer to it by IP
address.


"Thomas A. Rowe" wrote:

> Yes, the email address must be associated with domain sending the email.
>
> If your setting the value on your local machine, disregard the warning and click no to removing the
> email address. When you publish the form to a server that has the FP extensions via http and it is
> configured to process Form email, then the form should work.


Test99

2006-06-01, 1:17 am

Please ignore my last message. The results of that test were meaningless
because a change that I made to the test form had not propagated to the web
server.

That did it! Email from the test form was delivered for the first time.

Are the constraints on email addresses documented anywhere?

Thank you for your help!
Ronx

2006-06-01, 7:15 am

> Are the constraints on email addresses documented anywhere?

Not that I am aware of. The advice is given because many hosts (perhaps
the majority) place that restriction in their SMTP servers. Some hosts
don't have that restriction, but these are sometimes open relays that allow
access to spammers.
--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.
FrontPage Support: http://www.frontpagemvps.com/

"Test99" <Test99@discussions.microsoft.com> wrote in message
news:C78A3BA2-872A-4CA9-94F6-FC41DC89B83F@microsoft.com...
> Please ignore my last message. The results of that test were meaningless
> because a change that I made to the test form had not propagated to the
> web
> server.
>
> That did it! Email from the test form was delivered for the first time.
>
> Are the constraints on email addresses documented anywhere?
>
> Thank you for your help!



Test99

2006-06-01, 1:15 pm

About the requirement that the SMTP server's domain and the destination email
address domain must match: is this requirement imposed by FrontPage or by the
mail server?

I'm dealing with a case where the SMTP server name and the destination email
address are not in the same domain. If the constraint is imposed by
FrontPage, it may be possible to put an entry in the hosts file that makes
the two addresses appear to be in the same domain.

"Ronx" wrote:

>
> Not that I am aware of. The advice is given because many hosts (perhaps
> the majority) place that restriction in their SMTP servers. Some hosts
> don't have that restriction, but these are sometimes open relays that allow
> access to spammers.
> --
> Ron Symonds - Microsoft MVP (FrontPage)
> Reply only to group - emails will be deleted unread.
> FrontPage Support: http://www.frontpagemvps.com/
>
> "Test99" <Test99@discussions.microsoft.com> wrote in message
> news:C78A3BA2-872A-4CA9-94F6-FC41DC89B83F@microsoft.com...
>
>
>

Thomas A. Rowe

2006-06-01, 1:15 pm

By the web hosting service.

--
========================================
======
Thomas A. Rowe (Microsoft MVP - FrontPage)
========================================
======
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
========================================
======

"Test99" <Test99@discussions.microsoft.com> wrote in message
news:F66E68E5-1C43-4DA6-84F3-C02EAA5BF946@microsoft.com...[vbcol=seagreen]
> About the requirement that the SMTP server's domain and the destination email
> address domain must match: is this requirement imposed by FrontPage or by the
> mail server?
>
> I'm dealing with a case where the SMTP server name and the destination email
> address are not in the same domain. If the constraint is imposed by
> FrontPage, it may be possible to put an entry in the hosts file that makes
> the two addresses appear to be in the same domain.
>
> "Ronx" wrote:
>


Test99

2006-06-01, 1:15 pm

Thomas,

Thank you for the reply.

After posting the above question I figured out a test I could run.

When the SMTP server is set to mail.myisp.com:

1. Sending mail to mymailbox@myisp.com works.
2. Sending mail to mymailbox@mydomain.com (where ZoneEdit maps
mymailbox@mydomain.com to mymailbox@myisp.com) does not work.

This mapping is known to work. I rely on it for all my incoming mail.

So it would appear that FrontPage is causing case number 2 to fail.

Next test: tell FrontPage that the SMTP server is mail.mydomain.com and then
map mydomain.com to the real address of the mail server.



"Thomas A. Rowe" wrote:

> By the web hosting service.
>
> --
> ========================================
======
> Thomas A. Rowe (Microsoft MVP - FrontPage)
> ========================================
======
> If you feel your current issue is a results of installing
> a Service Pack or security update, please contact
> Microsoft Product Support Services:
> http://support.microsoft.com
> If the problem can be shown to have been caused by a
> security update, then there is usually no charge for the call.
> ========================================
======
>
> "Test99" <Test99@discussions.microsoft.com> wrote in message
> news:F66E68E5-1C43-4DA6-84F3-C02EAA5BF946@microsoft.com...
>
>
>

Test99

2006-06-01, 7:14 pm

"Thomas A. Rowe" wrote:

> By the web hosting service.


In my previous post I heard your answer as "the SMTP server is imposing the
constraint". But that of course is not what you said.

We are using our own dedicated Windows 2003 web server. Where would we be
imposing the restriction that the destination email address and the SMTP
server must be in the same domain? How would we relax that restriction?

Thanks!

Thomas A. Rowe

2006-06-01, 7:14 pm

Who is provide your outbound email server/service ?

--
========================================
======
Thomas A. Rowe (Microsoft MVP - FrontPage)
========================================
======
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
========================================
======

"Test99" <Test99@discussions.microsoft.com> wrote in message
news:71B74FC7-77B7-4947-828B-63205FA0BE7D@microsoft.com...
> "Thomas A. Rowe" wrote:
>
>
> In my previous post I heard your answer as "the SMTP server is imposing the
> constraint". But that of course is not what you said.
>
> We are using our own dedicated Windows 2003 web server. Where would we be
> imposing the restriction that the destination email address and the SMTP
> server must be in the same domain? How would we relax that restriction?
>
> Thanks!
>



Thomas A. Rowe

2006-06-01, 7:14 pm

The SMTP server / Mail server must be configured to accept email from your domain.

========================================
======
Thomas A. Rowe (Microsoft MVP - FrontPage)
========================================
======
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
========================================
======

"Test99" <Test99@discussions.microsoft.com> wrote in message
news:71B74FC7-77B7-4947-828B-63205FA0BE7D@microsoft.com...
> "Thomas A. Rowe" wrote:
>
>
> In my previous post I heard your answer as "the SMTP server is imposing the
> constraint". But that of course is not what you said.
>
> We are using our own dedicated Windows 2003 web server. Where would we be
> imposing the restriction that the destination email address and the SMTP
> server must be in the same domain? How would we relax that restriction?
>
> Thanks!
>



Test99

2006-06-01, 7:14 pm

For the production system, the outbound email provider is GoDaddy. Their
mail server is smtpout.secureserver.net. That does not match the email
address I want to send mail to: somemailbox@customerdomain.com, but that
email address does map to a mailbox hosted by GoDaddy.

For the test described in one of the posts above, I was using an ISP that
has their mailboxes and their SMTP server in the same domain.

"Thomas A. Rowe" wrote:

> Who is provide your outbound email server/service ?
>
> --
> ========================================
======
> Thomas A. Rowe (Microsoft MVP - FrontPage)
> ========================================
======
> If you feel your current issue is a results of installing
> a Service Pack or security update, please contact
> Microsoft Product Support Services:
> http://support.microsoft.com
> If the problem can be shown to have been caused by a
> security update, then there is usually no charge for the call.
> ========================================
======
>
> "Test99" <Test99@discussions.microsoft.com> wrote in message
> news:71B74FC7-77B7-4947-828B-63205FA0BE7D@microsoft.com...
>
>
>

Test99

2006-06-01, 7:14 pm



"Thomas A. Rowe" wrote:

> The SMTP server / Mail server must be configured to accept email from your domain.


In the test described above, it is so configured, yet mail sending still
failed.

Here's the test again:

When the SMTP server is set to mail.myisp.com:

1. Sending mail to mymailbox@myisp.com works.
2. Sending mail to mymailbox@mydomain.com (where ZoneEdit maps
mymailbox@mydomain.com to mymailbox@myisp.com) does not work.

This mapping is known to work. I rely on it for all my incoming mail.

Both tests send mail to the same physical mailbox. But one test succeeds
and the other fails. The only conclusion I can draw is that it is FrontPage
that is rejecting case 2, not the mail server.
Test99

2006-06-01, 7:14 pm

To recap, the core problem can be stated in the following points:

- We want the form to send email to an address in mydomain.com.

- We don't have (and don't want to have) a mail server in mydomain.com.

- Front page will not let us use an SMTP server that is outside mydomain.com.

So we can't send mail from a form.
Test99

2006-06-01, 7:14 pm

....And having stated the problem concisely, I can now see a possible solution:

We use Zoneedit as the DNS server for the domain. In ZoneEdit, we should
map mail.mydomain.com to the actual address of the mail server. Then
FrontPage will see the destination email address (mailbox@mydomain.com) and
the SMTP server address (mail.mydomain.com) as being in the same domain.

I'll try that and post the results.
Test99

2006-06-01, 7:14 pm


But it didn't work...

Check my premises. But which one??
Test99

2006-06-01, 7:14 pm

Is there any way to get diagnostic information out of FrontPage when an error
occurs? The error message says to "see the server's application event log
for more details". But there is no event recorded in the application log.

Thanks!
Test99

2006-06-01, 7:14 pm

So this combination works:

SMTP server: mail.myisp.com
Email address: mailbox@myisp.com

And this combination doesn't work:
SMTP server: mail.mydomain.com
Email address: mailbox@mydomain.com

even though the physical SMTP servers are the same in both cases, and the
physical mailboxes are the same in both cases.

This is pretty strange. Anyone see what I'm missing here?
Thomas A. Rowe

2006-06-03, 1:13 pm

GoDaddy may not allow this since your sending mail from outside of their network,

--
========================================
======
Thomas A. Rowe (Microsoft MVP - FrontPage)
========================================
======
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
========================================
======

"Test99" <Test99@discussions.microsoft.com> wrote in message
news:77A31346-EF42-4DCF-9233-FF2CE0BB5934@microsoft.com...[vbcol=seagreen]
> For the production system, the outbound email provider is GoDaddy. Their
> mail server is smtpout.secureserver.net. That does not match the email
> address I want to send mail to: somemailbox@customerdomain.com, but that
> email address does map to a mailbox hosted by GoDaddy.
>
> For the test described in one of the posts above, I was using an ISP that
> has their mailboxes and their SMTP server in the same domain.
>
> "Thomas A. Rowe" wrote:
>


Thomas A. Rowe

2006-06-03, 1:13 pm

Your ISP may now allow this you need to contact them.

--
========================================
======
Thomas A. Rowe (Microsoft MVP - FrontPage)
========================================
======
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
========================================
======

"Test99" <Test99@discussions.microsoft.com> wrote in message
news:4C5F75C1-0AC5-4EB0-8D3A-FDC1125C7156@microsoft.com...
>
>
> "Thomas A. Rowe" wrote:
>
>
> In the test described above, it is so configured, yet mail sending still
> failed.
>
> Here's the test again:
>
> When the SMTP server is set to mail.myisp.com:
>
> 1. Sending mail to mymailbox@myisp.com works.
> 2. Sending mail to mymailbox@mydomain.com (where ZoneEdit maps
> mymailbox@mydomain.com to mymailbox@myisp.com) does not work.
>
> This mapping is known to work. I rely on it for all my incoming mail.
>
> Both tests send mail to the same physical mailbox. But one test succeeds
> and the other fails. The only conclusion I can draw is that it is FrontPage
> that is rejecting case 2, not the mail server.



Thomas A. Rowe

2006-06-03, 1:13 pm

This is a server error / issue, not FP related.

--
========================================
======
Thomas A. Rowe (Microsoft MVP - FrontPage)
========================================
======
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
========================================
======

"Test99" <Test99@discussions.microsoft.com> wrote in message
news:560C9117-68C2-48E3-BA2B-D1156263E51A@microsoft.com...
> Is there any way to get diagnostic information out of FrontPage when an error
> occurs? The error message says to "see the server's application event log
> for more details". But there is no event recorded in the application log.
>
> Thanks!



Ronx

2006-06-05, 1:19 pm

In the SMTP configuration, does it allow mail from the domain sending the
mail?
All three may have to be the same, depending on SMTP configuration. The
usual way is to allow relaying on the SMTP server, which many hosts do not
allow.
--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.
FrontPage Support: http://www.frontpagemvps.com/

"Test99" <Test99@discussions.microsoft.com> wrote in message
news:749978E6-F195-4BAE-B034-FD5034A1A62F@microsoft.com...
> So this combination works:
>
> SMTP server: mail.myisp.com
> Email address: mailbox@myisp.com
>
> And this combination doesn't work:
> SMTP server: mail.mydomain.com
> Email address: mailbox@mydomain.com
>
> even though the physical SMTP servers are the same in both cases, and the
> physical mailboxes are the same in both cases.
>
> This is pretty strange. Anyone see what I'm missing here?



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