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Author BTS2k4 WMI Failure
Vai2000

2004-07-28, 6:09 pm

Hi all, Whenever I am clicking on Adapters File or any in the list I get the
error saying
"Can't retrieve list of objects due to a WMI Failure" Unspecified error.
In the event Log this is what I see

Event Type: Warning
Event Source: ENTSSO
Event Category: Enterprise Single Sign-On
Event ID: 10536
Date: 7/28/2004
Time: 12:14:44 PM
User: N/A
Computer: <CompName>
Description:
SSO AUDIT
Function: GetConfigInfo
Tracking ID: 2b1919fc-f6c5-4aef-a48c-ff0f00c43166
Client Computer: <DomainName>.com (wmiprvse.exe:264)
Client User: <domainName>\administrator
Application Name: {6E6CEB18-2549-4FF7-B7E0-95ADEF779F5D}
Error Code: 0x80004005, Unspecified error


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


How do I resolve this?

TIA


Jack Blalock

2004-07-28, 6:09 pm

Did you change the service account, or did you restore your master secret?

It looks like you may have lost your master secret. Stop the ENTSSO
service. Clear the Application event log. Start the ENTSSO service. Check
the event log. There should be a message in there either that the master
secret was loaded OK, or that it failed. My guess is that it failed.

To recover from this, simply restore the master secret from the backup
media, hopefully you have done this.

If you did not back it up, you will have to change your service account
back to the original value and then backup the secret.

The procedure for changing the ENTSSO service account is documented in the
documentation.

Jack Blalock [MSFT]
This posting is provided "AS IS", with no warranties, and confers no rights.

Vai2000

2004-07-28, 6:09 pm

Thanks Jack, Did that and restarted the ENTSSO Service. Saw information
logged in the EventLog about Master Secret being loaded successfully and
all.
But I am hit with all these errors now!!

Event Type: Warning
Event Source: ENTSSO
Event Category: Enterprise Single Sign-On
Event ID: 10536
Date: 7/28/2004
Time: 3:24:18 PM
User: N/A
Computer: <CompName>
Description:
SSO AUDIT
Function: GetConfigInfo
Tracking ID: ff455978-4d1c-4af1-b4ec-9b9ce219dadd
Client Computer: <domain> (BTSNTSvc.exe:3932)
Client User: DOMAIN\btsguy
Application Name: {6E6CEB18-2549-4FF7-B7E0-95ADEF779F5D}
Error Code: 0x80004005, Unspecified error


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: BizTalk Server 2004
Event Category: BizTalk Server 2004
Event ID: 5780
Date: 7/28/2004
Time: 3:24:19 PM
User: N/A
Computer: <CompName>
Description:
The Messaging engine failed to resolve the receive location "d:\users\*.xml"
to the receive adapter "FILE". If this adapter was created in the Admin MMC
after the service was started, please cycle the service

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: BizTalk Server 2004
Event Category: BizTalk Server 2004
Event ID: 5731
Date: 7/28/2004
Time: 3:24:19 PM
User: N/A
Computer: <CompName>
Description:
The Messaging Engine encountered errors while initializing the send adapter
"FILE".

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

TIA

"Jack Blalock" <jackbl@online.microsoft.com> wrote in message
news:nF3b1PNdEHA.2932@cpmsftngxa10.phx.gbl...
> Did you change the service account, or did you restore your master secret?
>
> It looks like you may have lost your master secret. Stop the ENTSSO
> service. Clear the Application event log. Start the ENTSSO service. Check
> the event log. There should be a message in there either that the master
> secret was loaded OK, or that it failed. My guess is that it failed.
>
> To recover from this, simply restore the master secret from the backup
> media, hopefully you have done this.
>
> If you did not back it up, you will have to change your service account
> back to the original value and then backup the secret.
>
> The procedure for changing the ENTSSO service account is documented in the
> documentation.
>
> Jack Blalock [MSFT]
> This posting is provided "AS IS", with no warranties, and confers no

rights.
>



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