BizTalk Server - BTSNTSvc.exe CPU 75-100% Mem Usage 120-180 MB

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Author BTSNTSvc.exe CPU 75-100% Mem Usage 120-180 MB
HÃ¥kan Thornqvist

2004-09-05, 7:46 am

I have a major problem.
BTSNTSvc.exe is constantly taking 75-100% of CPU and uses 120-180 MB of
memory, while doing nothing(?), all orchestrations stopped...
It takes forever to stop, and always ends up with "Error - The service did
not respond to the start or control request in a timely fashion."
So apparently its busy doing something....

Ive tried to search the forums, but no luck. I don't even know whare to
start troubleshooting...

What can I do?

// HÃ¥kan Thornqvist
Martijn Hoogendoorn

2004-09-05, 5:49 pm

On Sun, 5 Sep 2004 05:23:06 -0700, Håkan Thornqvist wrote:

> I have a major problem.
> BTSNTSvc.exe is constantly taking 75-100% of CPU and uses 120-180 MB of
> memory, while doing nothing(?), all orchestrations stopped...
> It takes forever to stop, and always ends up with "Error - The service did
> not respond to the start or control request in a timely fashion."
> So apparently its busy doing something....
>
> Ive tried to search the forums, but no luck. I don't even know whare to
> start troubleshooting...
>
> What can I do?
>
> // Håkan Thornqvist


Do you have any custom pipeline components or mapping functoids deployed?
If so, please check for infinite looping conditions, as they will result in
this kind of behaviour

HTH,

Martijn Hoogendoorn
Christof [MVP]

2004-09-05, 5:49 pm

A badly implemented custom adapter might cause this behaviour as well. Can
you provide us with more details please? Thanks.

Best regards,
Christof

"Martijn Hoogendoorn" <martijn.hoogendoorn@macaw.nl> schreef in bericht
news:rhzb2m9stlui$.zk5mfijvqhk8$.dlg@40tude.net...
> On Sun, 5 Sep 2004 05:23:06 -0700, Håkan Thornqvist wrote:
>
did[vbcol=seagreen]
>
> Do you have any custom pipeline components or mapping functoids deployed?
> If so, please check for infinite looping conditions, as they will result

in
> this kind of behaviour
>
> HTH,
>
> Martijn Hoogendoorn



Hans Valcke

2004-09-27, 5:51 pm

Hi,

We have a similar problem with the SAP Adapter, are you using it in your
project?

It seems the BTSsvc doesn't release memory.

With regards,

"Christof [MVP]" <bts2004communityfeedback (at) hotmail (dot) com> schreef
in bericht news:%23GZo6q4kEHA.3496@TK2MSFTNGP12.phx.gbl...
> A badly implemented custom adapter might cause this behaviour as well.

Can
> you provide us with more details please? Thanks.
>
> Best regards,
> Christof
>
> "Martijn Hoogendoorn" <martijn.hoogendoorn@macaw.nl> schreef in bericht
> news:rhzb2m9stlui$.zk5mfijvqhk8$.dlg@40tude.net...
of[vbcol=seagreen]
> did
to[vbcol=seagreen]
deployed?[vbcol=seagreen]
> in
>
>



Cristian Salvan [MSFT]

2004-09-27, 8:46 pm

The BTSNTSvc.exe is the host for user defined components such as pipelines
and adapters. To isolate the problem, try enumerating all the loaded
modules in this process at the time when this behavior occurs. Then filter
for modules that reside outside the BizTalk installation folder. This will
give you most of the non-Microsoft code running inside the BT service. Now,
try to temporarily disable them by shutting down ports/receive location as
appropriate.

Does the BT service still consume resources?

Cristi


>
> I have a major problem.
> BTSNTSvc.exe is constantly taking 75-100% of CPU and uses 120-180 MB of
> memory, while doing nothing(?), all orchestrations stopped...
> It takes forever to stop, and always ends up with "Error - The service

did
> not respond to the start or control request in a timely fashion."
> So apparently its busy doing something....
>
> Ive tried to search the forums, but no luck. I don't even know whare to
> start troubleshooting...
>
> What can I do?
>
> // HÃ¥kan Thornqvist
>


sanket.bakshi@gmail.com

2005-01-05, 7:50 am

Hi All,
Seems like Microsoft has identified this problem with the XML
dissasembler.
Chk the hotfix at -
http://www.kbalertz.com/kb_842703.aspx

Problem Symptoms are mentioned as follows -
Microsoft BizTalk Server 2004 may experience high CPU utilization. This
problem typically occurs when you use the XMLReceive default pipeline
or you use any custom receive pipeline with the XML Disassembler
component. Under load, the CPU utilization may reach 100 percent.

Chk if this helps.

Regards,
Sanket



"Cristian Salvan [MSFT]" wrote:
> The BTSNTSvc.exe is the host for user defined components such as

pipelines
> and adapters. To isolate the problem, try enumerating all the loaded
> modules in this process at the time when this behavior occurs. Then

filter
> for modules that reside outside the BizTalk installation folder. This

will
> give you most of the non-Microsoft code running inside the BT

service. Now,
> try to temporarily disable them by shutting down ports/receive

location as[vbcol=seagreen]
> appropriate.
>
> Does the BT service still consume resources?
>
> Cristi
>
>
MB of[vbcol=seagreen]
service[vbcol=seagreen]
> did
whare to[vbcol=seagreen]

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