| WenJun Zhang[msft] 2005-12-16, 2:48 am |
| Hi Sujith,
Since same operation works on your desktop, looks like the cube data is
fine. My suggestion is you should use filemon & regmoon to to get a trace
when the error happens.
Here are the steps:
http://www.sysinternals.com/ntw2k/source/filemon.shtml
1) Launch filemon,stop capture and click filter on its toolbar.
Remove * and input: BTSHatApp.exe as the included string.
2) Change font if necessary(need restart filemon).
3) Start capture.
4) Reproduce the error
5) Stop capture and check the trace.
There may be FILE NOT FOUND or ACCESS DENIED errors indicating why the
error occurs. The steps of using regmon is similar.
If the problem has been very time-critical based on your product timeline,
a more effective way to get assistance is contacting our product support
service to open an incident. Each MSDN subscriber has 2 free incident
accounts. You can retrieve the phone number from the link below.
http://support.microsoft.com/defaul...US;PHONENUMBERS
Best regards,
WenJun Zhang
Microsoft Online Partner Support
This posting is provided "AS IS" with no warranties, and confers no rights.
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