Backup Software - Arcserve 9 & Exchange 2000 Brick Level

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Author Arcserve 9 & Exchange 2000 Brick Level
Mark Dempster

2004-10-16, 2:45 am

I have an odd problem with backup jobs crashing. I'm able to backup the
file system & the Exchange information store without any problems, but I'd
also like to do a brick-level backup so I can make small individual restores
as & when needed. The job fails every time, but not on the same mailbox
(although I've never seen it get past about 20 mailboxes).

I've put the backup agent into debug mode, & the log has a lot of entries
such as :
<10/11/04 12:46 PID:1636 TID:5236> <Individual Mailboxes\Zac Fox> in Full
Backup Mode
<10/11/04 12:53 PID:1636 TID:5236> <Individual Mailboxes\Zac Fox> removed
from Backup Mode
<10/11/04 12:53 PID:1636 TID:5236> <Individual Mailboxes\Emma Brewster> in
Full Backup Mode
<10/11/04 12:54 PID:1636 TID:5236> <Individual Mailboxes\Emma Brewster>
removed from Backup Mode
<10/11/04 12:54 PID:1636 TID:5236> <Individual Mailboxes\Nicola Thurbon> in
Full Backup Mode

Is it normal to see the 'removed from backup' message? The final entries
presumably indicate the area of the problem, & are several occurrences of :
<10/12/04 00:55 PID:6008 TID:932> WARNING: MAPI system error:
OLECALL->Read() return[80004005]: This attachment is not a File Attachment :
Skip it!!!
<10/12/04 00:55 PID:6008 TID:932> WARNING: Failed to Write attachment to
packet: returnCode[2102]

Do you think an offline defrag & repair is called for? If it failed on the
same mailbox each time I'd think so, but this appears to be more random in
nature. Any help appreciated!

Mark


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