Backup Software - Veritas Backup Exec Remote Agent problem

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Author Veritas Backup Exec Remote Agent problem
The Chris

2004-05-23, 12:15 pm

I'm running VBE 8.60 on a 2000 Server. I have a NT 4.0 server that I'd
like to backup also. I followed the directions, and installed the
agent on the remote machine. In its 'Add/Remove Programs' is proof
that the Agent is installed. On the backup machine, if I right-click
the remote machine and choose properties, it tells me the Remote Agent
is installed, running, and gives me a version number.

However, when looking at the 'pick list' - the box is grayed out, and
I can't make any selections....

What am I missing?? Please help. Thanks.
Jerry

2004-06-15, 2:33 pm

quote:
Originally posted by The Chris
I'm running VBE 8.60 on a 2000 Server. I have a NT 4.0 server that I'd
like to backup also. I followed the directions, and installed the
agent on the remote machine. In its 'Add/Remove Programs' is proof
that the Agent is installed. On the backup machine, if I right-click
the remote machine and choose properties, it tells me the Remote Agent
is installed, running, and gives me a version number.

However, when looking at the 'pick list' - the box is grayed out, and
I can't make any selections....

What am I missing?? Please help. Thanks.



****************************************
****

I am having the same problem I am trying to backup 8 servers (2000 and 2003 mix).

And when I go to setup the backup under the Remote Selections area, all of the servers in question are showing as Grayed out.

I can't figure it out. All of the workstations in the network show correctly, but the servers are all gray.

Does anyone have any information that might help. Thanks
DonM

2004-06-17, 11:40 am

quote:
Originally posted by Jerry
*************************************
*******

I am having the same problem I am trying to backup 8 servers (2000 and 2003 mix).

And when I go to setup the backup under the Remote Selections area, all of the servers in question are showing as Grayed out.

I can't figure it out. All of the workstations in the network show correctly, but the servers are all gray.

Does anyone have any information that might help. Thanks





Have you guys installed the Remote Agent license key on the media server? I know there are additional keys for the remote windows agents and I believe they come standard with the standard backup exec 8.6 license but you still need to enter it manually. Check the CD covers of your media for the keys.
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