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Home > Archive > Backup Software > March 2005 > Roxio and BackUP My PC Conflict
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Roxio and BackUP My PC Conflict
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| Gerald B. Farlow 2005-01-12, 8:45 pm |
| Two weeks ago I bought a Dell Dimension 4700 (Windows XP SR-2) with a
Philips +- RW DVD drive (DVD 8631). I tried for a week to back up my hard
drive to a DVD +RW disc using Stomp BackUp My PC.
When the software attempted to write to a +RW disc in the drive, I got the
following error message:
"The current drive is unavailable. It may be in use by another application
or shared as a system device. To continue, try shutting down the other
applications."
Occasionally I got a message instructing me to put a blank disc in the
drive, even though there was a blank disc in the drive.
I downloaded and installed the firmware upgrade for the DVD drive from the
Dell website, but the results were the same. I tried running the software in
Safe mode, but again the results were the same. I thought the problem could
be related to the Imation DVD +RW media, so I bought some Sony DVD +RW
media, but the results were the same.
I finally decided to uninstall the Roxio Drag-to-Disc software to see if
this was causing a conflict with BackUp My PC, and the backup software now
runs without incident.
I would like to use the Roxio Drag-to-Disc feature again, but I need to
resolve the conflict with my backup software first.
Does anyone have any suggestions as to how to do that?
Cordially,
Jerry
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| microman 2005-01-13, 5:46 pm |
| Greg,
You should be able to turn off the Drag-to-Disk temporarily do do your
backups without "uninstalling" it. Then turn it back on when your not
backing up. Or maybe install both burners and assign one to drag-to-disk and
use the other for backups ...
Good Luck,
microman ;^]
"Gerald B. Farlow" <gfarlow@bellsouth.net> wrote in message
news:YPhFd.10807$tF.2261@bignews6.bellsouth.net...
> Two weeks ago I bought a Dell Dimension 4700 (Windows XP SR-2) with a
> Philips +- RW DVD drive (DVD 8631). I tried for a week to back up my hard
> drive to a DVD +RW disc using Stomp BackUp My PC.
>
> When the software attempted to write to a +RW disc in the drive, I got the
> following error message:
>
> "The current drive is unavailable. It may be in use by another application
> or shared as a system device. To continue, try shutting down the other
> applications."
>
> Occasionally I got a message instructing me to put a blank disc in the
> drive, even though there was a blank disc in the drive.
>
> I downloaded and installed the firmware upgrade for the DVD drive from the
> Dell website, but the results were the same. I tried running the software
in
> Safe mode, but again the results were the same. I thought the problem
could
> be related to the Imation DVD +RW media, so I bought some Sony DVD +RW
> media, but the results were the same.
>
> I finally decided to uninstall the Roxio Drag-to-Disc software to see if
> this was causing a conflict with BackUp My PC, and the backup software now
> runs without incident.
>
> I would like to use the Roxio Drag-to-Disc feature again, but I need to
> resolve the conflict with my backup software first.
>
> Does anyone have any suggestions as to how to do that?
>
> Cordially,
>
> Jerry
>
>
| |
|
| I had to deinstall Roxio Drag'nDrop to get it to work properly although some
have said it should have worked by just disabling the program. I have no
need for Drag'nDrop so it worked for me... YMMV.
-- John
"Gerald B. Farlow" <gfarlow@bellsouth.net> wrote in message
news:YPhFd.10807$tF.2261@bignews6.bellsouth.net...
> Two weeks ago I bought a Dell Dimension 4700 (Windows XP SR-2) with a
> Philips +- RW DVD drive (DVD 8631). I tried for a week to back up my hard
> drive to a DVD +RW disc using Stomp BackUp My PC.
>
> When the software attempted to write to a +RW disc in the drive, I got the
> following error message:
>
> "The current drive is unavailable. It may be in use by another application
> or shared as a system device. To continue, try shutting down the other
> applications."
>
> Occasionally I got a message instructing me to put a blank disc in the
> drive, even though there was a blank disc in the drive.
>
> I downloaded and installed the firmware upgrade for the DVD drive from the
> Dell website, but the results were the same. I tried running the software
> in Safe mode, but again the results were the same. I thought the problem
> could be related to the Imation DVD +RW media, so I bought some Sony DVD
> +RW media, but the results were the same.
>
> I finally decided to uninstall the Roxio Drag-to-Disc software to see if
> this was causing a conflict with BackUp My PC, and the backup software now
> runs without incident.
>
> I would like to use the Roxio Drag-to-Disc feature again, but I need to
> resolve the conflict with my backup software first.
>
> Does anyone have any suggestions as to how to do that?
>
> Cordially,
>
> Jerry
>
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