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Home > Archive > Backup Software > August 2005 > Norton Ghost Problem
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| Author |
Norton Ghost Problem
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| Bob Holiday 2005-08-14, 5:46 pm |
| When any backup is attempted, either from a "backup job," or manually, I'm
getting the error shown below. When I search on the error message number in
the Symantec error message info base, it only says to reinstall the
software, which I do. It'll work OK several times, then I'll get the same
error message again. When I get the error message, basically nothing
happens, and the backup process never starts. It's a legit Ghost, with
serial number entered. Using Windows XP Home. Here's what I get:
Backup of C:\ did not complete successfully.
The virtual volume imaging driver (pqv2i) is not present on the system.
EC8F000C: Cannot find the virtual image driver. Error 00000002
The system cannot find the specified file specified.
Unspecified error.
Any help would be greatly appreciated! I searched this newsgroup and no one
else seems to have the problem. Thanks!
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| Michael Kimmer 2005-08-14, 5:46 pm |
| Bob Holiday wrote:
> When any backup is attempted, either from a "backup job," or
> manually, I'm getting the error shown below. When I search on the
> error message number in the Symantec error message info base, it only
> says to reinstall the software, which I do. It'll work OK several
> times, then I'll get the same error message again. When I get the
> error message, basically nothing happens, and the backup process
> never starts. It's a legit Ghost, with serial number entered. Using
> Windows XP Home. Here's what I get:
> Backup of C:\ did not complete successfully.
> The virtual volume imaging driver (pqv2i) is not present on the
> system. EC8F000C: Cannot find the virtual image driver. Error 00000002
> The system cannot find the specified file specified.
> Unspecified error.
>
> Any help would be greatly appreciated! I searched this newsgroup and
> no one else seems to have the problem. Thanks!
Error is caused due to Ghost 9.0 not being able to find the kernel mode
driver PQV2I.SYS.
Possible cause is a 3rd party program or tool that loads a different kernel
at system start via the BOOT.INI file. Check for the presence of an
additional load option named /KERNEL= in the [operating systems] section of
the BOOT.INI file.
Notorious error candidate is StyleXP
If the /KERNEL= command is indeed present make a copy of your BOOT.INI file,
remove its read only attribute of the original BOOT.INI file, delete the
/KERNEL=<kernel>.EXE part in the specific line, save the modified BOOT.INI
file and reboot your system.
--
M.f.G.
Michael Kimmer
"Ein Tag an dem Du nicht lächelst ist ein verlorener Tag"
"Eine Nacht in der Du nicht schläfst ist eine verschlafene Nacht"
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| old jon 2005-08-14, 5:46 pm |
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"Bob Holiday" <Bob4579@hotmail.com> wrote in message
news:11fun9gel7g5o42@corp.supernews.com...
> When any backup is attempted, either from a "backup job," or manually, I'm
> getting the error shown below. When I search on the error message number
> in the Symantec error message info base, it only says to reinstall the
> software, which I do. It'll work OK several times, then I'll get the same
> error message again. When I get the error message, basically nothing
> happens, and the backup process never starts. It's a legit Ghost, with
> serial number entered. Using Windows XP Home. Here's what I get:
>
> Backup of C:\ did not complete successfully.
> The virtual volume imaging driver (pqv2i) is not present on the system.
> EC8F000C: Cannot find the virtual image driver. Error 00000002
> The system cannot find the specified file specified.
> Unspecified error.
>
> Any help would be greatly appreciated! I searched this newsgroup and no
> one else seems to have the problem. Thanks!
Read Michael`s answer, and read this page.
http://forums.winforums.org/showthread.php?t=7019
best wishes..OJ
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