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Author Dantz Retrospect Express - Help
Bill Rueck

2006-07-30, 1:14 am

I'm having a problem with my Maxtor One Touch II. Apparently I am not

loading Retrospect Express HD. When I attempt to load it I get a

message "Loading Retrospect HD". Sometimes it will go to the Welcome

Screen where I get the message "Updating Status" "0 Restore Points

Available". The only option I have is "Setup" and nothing happens when

I click it. The Maxtor drive does appear on "My Computer" and I can

access it. When I access the "Restore Point' folder it shows restore

points up to 7/17/06. The Maxtor hard drive seems to be active as the

light conditions change from avtive to idle. This is a Maxtor USB Hard

Drive. I'm running Windiws XP SP2 on a HP Media Center PC. This device

has been working. In fact I used the backup info two weeks ago after a

full recovery. Thanks in advance for any input.
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