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Author HDD error when imaging drive using Norton Ghost
Arnold Korns

2004-05-30, 11:11 am

Hello all,
I was backing up my Seagate ST-380020A 80GB drive to CD with Norton
Ghost when I got an error message and it pointed me to GHOSTERR.TXT.
Here are the relevant sections of the file:

Disk Error Details

IDE Controller error:
Uncorrectable data error
Error 0x40
Device/Head 0xe0
Cylinder High 0x58
Cylinder Low 0xc4
Sector Number 0x2c
Sector Count 0x2b
LBA Sector 5817388

Disk Info :
remote.............0
drive..............0
sectors_used.......156295314
estimated_used.....30502433
pemax..............2
Version............760

# Ord Boot Id Ext First Num Last Used NTFS
0 0 80 7 No 00000063 152182737 152182800 32059432 Yes
1 1 0 7 Yes 152182863 04112577 156295440 00026160 Yes

Disk Info :
remote.............0
drive..............0
sectors_used.......0
estimated_used.....0
pemax..............0
Version............0

# Ord Boot Id Ext First Num Last Used NTFS

Drive 128 ST380020A 3GC0BQEY

Int 13h
Total Sectors 15467760
Bytes per Sector 512
MB 7552
Cylinders 1023
Heads 240
Sectors per Track 63

Extended Int 13h
Total Sectors 156301488
Bytes per Sector 512
MB 76319

IDE using PIO
Total Sectors 156301488
Bytes per Sector 512
MB 76319
Cylinders 17475
Heads 15
Sectors per Track 63

IDE using UDMA (Active)
Total Sectors 156301488
Bytes per Sector 512
MB 76319
Cylinders 17475
Heads 15
Sectors per Track 63
Error Count 9
Last Error
IDE Controller error:
Uncorrectable data error
Error 0x40
Device/Head 0xe0
Cylinder High 0x58
Cylinder Low 0xc4
Sector Number 0x2c
Sector Count 0x2b
LBA Sector 5817388

Does this mean that my drive is failing?
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