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Author Thecus N5200 RAID setup problems
bdinmstig@hotmail.com

2006-09-16, 7:15 pm

I just bought a Thecus N5200 and filled it with 5 x 750GB Seagate
Barracuda 7200.10 drives.

I'm having trouble setting up a RAID 5 array with the following
configuration:
Stripe Size: 64KB
Data Percentage: 100%
Target USB Percentage: 0%

I followed the instructions in the manual to configure the RAID 5,
waited about 12 hours for the RAID to build, after which the RAID
status showed "Healthy".

But the DOM LED (the top one) was still glowing orange, and when I
tried to add a folder it said that the RAID was being initialized and
adding a folder wasn't allowed. I thought it might just need to be
rebooted, but when I did that the RAID status was "N/A"!!

I tried the RAID setup again and this time let it stay in "Healthy"
status for over 24 hours, but still it said the RAID was being
initialized when I tried to add a folder. Then I tried shutting the
system down and powering off before restarting. Same effect - RAID
Status: N/A.

I checked their support website and googled around and found out they
supposedly fixed this problem with firmware version 1.00.01.3 (which is
what it had out of the box). I tried downloading and applying the
firmware upgrade again just in case, but still get the same result.

I'm trying again to build the RAID, this time with the default Data/USB
percentages of 95%/5%, so I'll see if that makes any difference.

Has anyone had a similar problem and managed to solve it?

bdinmstig

2006-09-17, 1:13 am

Using 95%/5% seems to work. So I guess the N5200 needs to have some
space allocated to USB for some reason (?!).

This wasn't at all clear from the screen or documentation. And I really
don't understand why that's necessary anyway. Why is it not possible to
use the maximum amount of space possible all for data?

bdinmstig

2006-09-17, 7:14 am

Thecus technical support responded (on a Saturday - not bad!) with a
new firmware upgrade (1.00.03) which they say allows you to allocate
100% to data and 0% to snapshot and USB.

I'm rebuilding now to find out. The only difference I've noticed so far
is that the time remaining is not 11 hours, it's 10 days!!! Hopefully
that's just the calculation bias at the beginning of the process :-/

bdinmstig

2006-09-25, 7:27 am

It worked.

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