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Home > Archive > Data Storage > October 2007 > NETAPP Filer "Disk shelf fault" Error
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NETAPP Filer "Disk shelf fault" Error
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| I have DATA ONTAP 7.0.6 on the filer. On the GUI, filer status is
"Disk shelf fault" and I also see the following in the system log:
Sun Oct 7 01:00:00 PDT [dev-filer02: monitor.shelf.fault:CRITICAL]:
Fault reported on disk storage shelf attached to channel 0c. Please
check fans, power, and temperature.
When I physically check the filer, one of the shelf has the fault
amber light on.
Power, fans.... everythign seems ok. I cannot find much information
on the internet on what to do in order to resolve the problem. Can
someone give me advise on what should I do to start with?
Thanks!!!
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| Faeandar 2007-10-16, 1:13 am |
| On Wed, 10 Oct 2007 22:25:38 -0000, Kaka <kaka.hui@gmail.com> wrote:
>I have DATA ONTAP 7.0.6 on the filer. On the GUI, filer status is
>"Disk shelf fault" and I also see the following in the system log:
>
>Sun Oct 7 01:00:00 PDT [dev-filer02: monitor.shelf.fault:CRITICAL]:
>Fault reported on disk storage shelf attached to channel 0c. Please
>check fans, power, and temperature.
>
>When I physically check the filer, one of the shelf has the fault
>amber light on.
>
>Power, fans.... everythign seems ok. I cannot find much information
>on the internet on what to do in order to resolve the problem. Can
>someone give me advise on what should I do to start with?
>
>Thanks!!!
In some cases it means the filer cannot report on any environmentals
for the shelf. So you would not get overtemp warnings or fan failures
if this is the case.
Generally it requires either a power cycle of the shelf or a new ESH
module. Either one requires a downtime.
NetApp support could tell you specifically but from the name it looks
like you may not have support on a dev-filer.
~F
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| scottuce@aol.com 2007-10-16, 1:15 pm |
| On Oct 15, 8:57 pm, Faeandar <mr_casta...@yahoo.com> wrote:
> On Wed, 10 Oct 2007 22:25:38 -0000, Kaka <kaka....@gmail.com> wrote:
>
>
>
>
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> In some cases it means the filer cannot report on any environmentals
> for the shelf. So you would not get overtemp warnings or fan failures
> if this is the case.
>
> Generally it requires either a power cycle of the shelf or a new ESH
> module. Either one requires a downtime.
>
> NetApp support could tell you specifically but from the name it looks
> like you may not have support on a dev-filer.
>
> ~F- Hide quoted text -
>
> - Show quoted text -
We could provide you a loaner ESH module if it would assist you in
your troubleshooting.
Scott Fischmann
Union Computer Exchange, Inc.
6233 Idylwood Lane
Minneapolis, Minnesota 55436
scott@unioncomputer.com
952.935.7282
"Helping our customers make each dollar go further - since 1991!"
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