Data Storage - Exabyte VXA-320 PacketLoader Tape Autoloader is constantly in recovery mode- why?

Author

Exabyte VXA-320 PacketLoader Tape Autoloader is constantly in recovery mode- why?

NIV Consulting

2007-08-15, 1:14 pm

I am using an Exabyte VXA-320 PacketLoader Tape Autoloader, which has
a recurring problem. My VXA-320 PacketLoader Tape Autoloader
continues to be recovering for almost 16-18 hours straight! I know
that if the power is interrupted (in which I did unplug it yesterday
8/14/07 afternoon), this tape autoloader will recover to find the last
tape marker.

I have been told by Exabyte/Tandberg tech support that this should
take at most 8 hours or so. In my situation, this has been taking,
again 16-18 hours so far, and counting. Does anyone know why this is
taking so unusually long and what this problem may this be caused by?
Any assistance with this will be very greatly appreciated. Thanks.