Red Hat Topics - Re: Printer Problem and "Support" for RH Enterprise WS Release 9

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Author Re: Printer Problem and "Support" for RH Enterprise WS Release 9
Jean-David Beyer

2004-11-27, 7:45 am

W. Watson wrote:
> I'm beginning to suspect that my printer problem is related to a basic
> problem in my RH WS Rel 9 product that was not fixed.


What printer problem?

Please stop calling it RH Enterprise WS Release 9 (Shrike)! There is not
now, and there never has been, a distribution named that. It is either RHL
9 (Shrike) or RHEL 3 ES. You must make up your mind which it is that you
are running!

> The symptom is
> that when I try to do an lpr to my printer, I get a message that
> states, "server-error-service-unavailable".


Did you configure the printing system correctly? Sounds like your system
does not believe you have a printer on it.

Is your machine that you are doing this from the one with the printer on
it, or is the printer on a different machine on a LAN?

> My suspicions come from the
> fact that I did find something in the general knowledge base about about
> this error message and a printer on a network for RH 9.0--not Enterprise.


I have a printer on a machine running RHL9 with all the updates on it. It
prints just fine and works just fine as a print server from my other
machine which has RHEL 3 ES on it.
>
> If I need an update to the printer facilities, the question becomes
> where will I find it, since this product no longer is supported. Isn't
> there some old support page for this product on the RH site? I see a lot
> of mention of Enterprise, but nothing specific to 9. Am I missing
> something there?


If you are running RHEL 3 on a machine, running up2date will bring your
machine completely up to date.
>
> I guess what I'm getting at here is that when it is said that RH has
> brought Shrike to the end of the line, do we mean that all traces of its
> past history in their site has been erased?


No, you can still get the updates; it is just that Red Hat Network will
not supply them using up2date anymore, so you must download them using ftp
or something. I installed RHL9 on a machine a month or so ago, when I got
dissatisfied with Fedora (would not detect sound board, and would not act
as print server to my other machine), and downloaded all the updates then.
>
> Apparently, one can change to Fedora, but is this true of both the
> Enterprise and non-Enterprise versions?



--
.~. Jean-David Beyer Registered Linux User 85642.
/V\ Registered Machine 241939.
/( )\ Shrewsbury, New Jersey http://counter.li.org
^^-^^ 08:05:00 up 35 days, 11:00, 3 users, load average: 4.29, 4.29, 4.21

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